Amwell: Physician E-Visits Renee Walk Product Manager

The Healthcare Headache

Biggest challenges in healthcare 1.Cost Members’ healthcare spending has increased 77% since Access Cumulative wait time 2 : 18.5 days | All Specialties 19.5 days | Family Practice Hard to get care outside of office hours 1 Forbes, in 2014, Workers’ Share of Health Costs Nearly $5,000 At Large Companies, October 17, Merritt Hawkins, “2014 Survey: Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates,” 2014.

Employees want telehealth Members want to get their healthcare online 3 of 4 patients want their doctors to offer online services 1 1 Advisory Board, “Telemedicine and Concierge Care: Trends in Consumerism and Non- traditional Primary Care Deliver,” 2014

Employers need it Telehealth could save U.S. employers $6 billion # of Employers Offering Telehealth will increase 68% 2 Towers Watson, Current Telemedicine Technology Could Mean Big Savings, August 11, 2014

Solution: Trust e-visits 24/7 video doctor visits Smartphone Tablet Computer Powered by American Well (Amwell) Value add for all League Health Plan members

When would you use Amwell? Doctors on Amwell have diagnosed hundreds of minor/acute conditions like: Sinusitis Bronchitis Cough Flu Allergies Ear infections

What sets Amwell apart? 1.Convenient 2.Cost-effective 3.Quality doctors 4.Easy-to-use 5.Health data 6.It’s cool!

Reinventing “convenient” Amwell doctors are available 24/7/365 Meet people where they are (on the couch, at work, on vacation)

More wallet-friendly Employees $5 copay League employers Reduced absenteeism/presenteeism Reduced overall cost of care WEA Trust Amwell visits cost $39, saving the Trust $85 for each visit (on average)

Bringing down cost of care

Quality doctors ready to see you Board-certified, licensed Credentialed to NCQA, URAC standards Average 15 years in practice Physicians specially trained in telehealth Evidence-based treatment guidelines $5.00

Simple and upfront Intuitive user experience Design similar to FaceTime or Skype 4-star doctor rating Optimized across platforms Smart phones Tablets Computers

Health data integrations Biometrics and vitals from: Apple Health app Diagnostic devices Prescription data Via SureScripts record of e-visit to share with PCP

What our members say

Amwell results to date Rolled out Amwell July 1, 2015 As of September 1: 550 sign-ups 45 doctor visits Numbers keep growing

Ready for a live demo?