1 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Family Programs Update EXCEPTIONAL FAMILY MEMBER PROGRAM MANAGERS 21 July 2008 Family and Morale, Welfare and Recreation Command

2 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Army Community Service Capabilities 95 Centers Worldwide Family Advocacy Financial Readiness Relocation Readiness Spouse Employment Army Family Team Building Exceptional Family Member Army Family Action Plan Army Volunteer Corps Military OneSource Contingency, Mob/Deployment Support ACS Emergency Preparedness Plans Army Integrated Family Support Network Family Assistance Centers Soldier Family Action Plan Soldier Family Assistance Center Soldier Readiness Processing Deployment Cycle Support Operation READY Family Readiness Groups Rear Detachments Military Family Life Consultants Reserve Component Synchronization Reserve Component Synchronization

3 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Army Community Service (ACS) The principal readiness resource assisting commanders in meeting the needs of Soldiers, civilians, retirees and their Families Directly influence the Army’s ability to sustain mission readiness Staff Civil Service Contract Volunteers 95 Centers Worldwide 30 Laws, DoD Directives/ Instructions Soldiers who know their Families are cared for can focus on mission Spouse satisfaction is a critical factor in Soldier retention decision

4 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008  Deliver direct services– Information & referral – Advocacy – Support Groups – Recreational, Cultural and Respite Care Programs  Supervise paid and volunteer staff  Manage and Execute Respite Care Funds  Guide Installation EFMP Coordinating Committee (Multi-Agency)  Establish SNAP Team as sub-committee of installation EFMP Committee  Build Relationships – Installation – community – county – state - region  Educate self – staff – families - community  Market your program Role of the EFMP Manager

5 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008  Military Child Education Coalition Transition Special Needs Studies – Phase I and Phase II  EFMP Respite Care Funding  Exceptional Family Transitional Training Program (Army Cooprative Agreement)  EFMP Respite Care Training  Army School Transition Plan/EFMP Linkages  Special Needs Accomodation Process  Services for Wounded Warriors and Families Strategic Direction – EFMP Initiatives

6 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Task Force – Year of Manpower Accomplishments –Established manpower requirements models which were validated by USAMAA –Determined required levels for each garrison –Adjusted for Base Realignment and Closure (BRAC), Global Defense Posture Realignment (GDPR), Army Modular Force (AMF) –Live within Army decision on authorizations

7 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 ACS Facility Standard Designs  Oct 06, ACSIM signed and approved the Army Standard for Army Community Service Centers  Nov 06, FMWRC confirmed ACS facilities considered under Army Transformation Issues - WWII Wood Constructed 12, Historical 6, Korean 4, and Vietnam 8, Total – 30  Sept 30, 07, ACOE-Huntsville District completed standard design for large centers using Fort Benning ACS center MILCON project as the model  8 center projects submitted via DD 1391: Fort Benning, Fort Campbell, Fort Knox, Fort Stewart, Fort Belvoir, Fort Riley, Fort Sam Houston, Schofield Barracks  There are no MCA projects funded

8 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Army Integrated Family Support Network Your Connection to Soldier and Family Support Services I need support… What now ? Telephone Military One Source Zip code search Office visit Closest Proximity Internet MyArmyLifetoo.com Military One Source Access Point Units ACS Friends Neighbors ARNG Family Assistance Center (FACs) Personal Touch High Tech

9 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Increase ACS support - continuous deployment-185 FTE Right Size ACS( FY08 – 477 positions -225 staff on board; 76 selected and committed; 57.5 referred, 36 RPAs initiated, 11 contractors on board, 81 RPAs not received. ACS all positions filled Provide EFMP Respite Care Increase hourly child care support for FRGs Increase FRSAs down to deployable battalion level Expand New Parent Support Services RE: Child Neglect Establish Integrated Army Family Support Network Develop and Train Mobile Assistant/Training Teams Use Minnesota NG Model/FAP for RC virtual Family Readiness Groups Expand Resource Libraries for FRG Family & Financial Readiness Tng - TRADOC 6 day trng Hire Army Military Family Life Consultants (MFLC) Sexual Assault and Prevention Program Soldier Family Action Plan (SFAP)

10 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 “ Consistent, predictable, quality ACS services” Accreditation is – A Department of the Army process for recognizing ACS centers for high levels of performance, integrity and quality Tied to Army BOD Mission Box Standards, ISR-III Effective for a three-year period EFMP accreditation process includes regional medical command FAP and EFMP staff. IMCOM teams evaluate compliance with standards 95 ACS Centers: 93 ACS centers Accredited Accreditation: Achieving Internal Excellence

11 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 ACS Accreditation Process  Notification - Region sends memorandum to Garrison Commander six months before visit  Self-Study - Installation completes self-study and corrects areas of non-compliance - Copy of self-study with pre-site documentation is provided to team leader prior to the visit  IMCOM Region Site Visit - Determination of compliance with standards made on-site - Accreditation report provided to IMWR-FP after visit if installation meets accreditation requirements - Interim installation status report provided to IMWR-FP when accreditation requirements are not met  Accreditation Decision - IMWR-FP Evaluates report and accreditation recommendation - CG, FMWRC decides to accredit or defer accreditation and notifies installation commander of decision

12 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Family Advocacy Program  Victim Advocates – central contract provides victim advocates for Domestic Violence and Sexual Assault victims  Sexual Assault – central contract provides Sexual Assault Response Coordinator and training  New Parent Support Program – Support services that meet the DoD qualifying criteria of 300 live births; provides play groups, home visitors  Fatality Review Board – conduct post review of all child and spouse abuse as part of program improvement  Transitional Compensation – provides monetary compensation and benefits for dependents of military personnel on active duty who are separated or sentenced to total forfeiture of pay and allowances for a dependent-abuse offense.

13 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Mission: –Augments Existing Services –Enhances community Family support services by offering licensed clinical social workers and psychologists to address various issues that Soldiers and Families face before and after deployment. –MFLCs will surge to locations based on pre-deployment and redeployment schedules. Assist in reducing stress through informal support (e.g., workshops, classes, focus groups, and liaison with local community). Work directly with Army Community Service and Reserve Component State and Regional Readiness Staff to provide reunion and reintegration support. Military Family Life Consultants (MFLC)

14 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Army Volunteer Corps – provides a corporate identify for all volunteers providing service to Soldiers and Families. Integrator of Volunteer Services on the Installation: Chaplain Service, Child and Youth Service, Red Cross, Family Readiness Groups, BOSS, etc. Army Community Service Volunteer Program Manager: Manages ACS Volunteers Volunteer Management Information System Supports effective management of volunteer staff Ensures volunteer recognition and record keeping Provides Volunteer Leader Development Program for managers Army Volunteer Corps (AVC)

15 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 General Knowledge Component: Life Skills Matrix Resource Library e-Learning Center Links to Services Personal Development Component Personal Development Component: Job Exploration Global Volunteer Documentation Self-paced online training Exceptional Family Member Program: Links Soldiers and Families with resources Monthly respite care newsletters are available, printed in English, German, Korean and Spanish News Articles A comprehensive web database and resource of information which: A comprehensive web database and resource of information which:  Allows outreach to Family members who are difficult to reach  Supports management of the Army Volunteer Program  Provides access to accurate and timely information about programs and services  Provides the functionality of a traditional FRG in an ad-hoc/on-line setting to meet the needs of geographical dispersed units and Family members across all Army components Over 227 million hits in FY’07 and 88K Registered Users

16 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008  Assistance and information line, 24/7, using telephone and web  Six face-to-face counseling sessions by professional civilian counselors in CONUS  Comprehensive array of prepaid educational materials  More web links and information on installation programs  140+ languages simultaneously translated, Privacy Toll Free Access to MOS  From the US:  From Germany:  From Italy:  From England:  TTY/TDD:  En Español: COLLECT CALL  From any location follow local instructions for placing a collect call to the US: Military OneSource (MOS)

17 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Joint Basing Warfighter and Family Services Function The Warfighter and Family Services includes manpower authorizations, peculiar and support equipment, contracts and associated costs to provide principle mission readiness resources for leaders at all levels, Service members and their Families, qualifying DoD personnel and their Families, deployed civilians, and military retirees and their Families, offering information, education, prevention and intervention, and services necessary to address the unique personal and Family readiness needs of the mobile and deployed military community. Reference DoDD , Family Policy, DoDI , Family Centers Impacted Joint Base(s): All bases where Army is Supported or Supporting Fort Dix, Fort Eustis, Fort Lewis, Fort Myer, Fort Sam Houston, Fort Story and Fort Richardson.

18 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Sub-FunctionDefinitionOutputs 1: Mobilization and Deployment Readiness. Provide programs and support activities designed to assist leaders at all levels and Service members and their Families manage successfully the challenges of mobilization and deployments before, during, and after they occur. All eligible customers receive information, education, prevention, intervention, and services necessary to address the unique personal and Family readiness needs of the mobile and deployed military community. Services must be tailored to the unique needs of the installation influenced by the mission, demographics, geography and support in the community outside the gate. 2: Personal and Family Life Readiness. Provide prevention and intervention programs and services for a wide-range of support from individual life situations to mass casualty response and recovery. All eligible customers receive information, education, prevention, intervention, and services necessary to address the unique personal and Family readiness needs of the mobile and deployed military community. Services must be tailored to the unique needs of the installation influenced by the mission, demographics, geography and support in the community outside the gate. Joint Basing Warfighter and Family Services Sub-Functions

19 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Sub-FunctionDefinition Outputs 3: Mobility and Economic Readiness. Provide timely and effective acclimation support programs and services, as well as building personal and/or Family financial readiness. All eligible customers receive information, education, prevention, intervention, and services necessary to address the unique personal and Family readiness needs of the mobile and deployed military community. Services must be tailored to the unique needs of the installation influenced by the mission, demographics, geography and support in the community outside the gate. Joint Basing Warfighter and Family Services Sub-Functions

20 of 29 Delores Johnson, IMWR-FP/ (DSN (R) JUL 2008 Questions?