TiPS Inc. (512) ext. 115 (800) ext LogMate: Effective Alarm Management With Architectural Flexibility

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Defining Alarm Management To develop, enforce, and maintain an action driven alarm system that alerts and guides operations to corrective action without distraction, confusion, or conflict. 2

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Alarm Handling versus Alarm Management 3 DCS/Configuration Pre-activation Real time Basic alarming Trip points Rate of change Deviation Notification Enhanced alarming Dynamic State-based Logic-based Alarm suppression Predictive/Smart alarms Control/Business LAN Post-activation Offline or online Alarm, event, operator change archival Analysis Rationalization Change management Knowledge capture Operator notes Notification/Escalation Dynamic configuration change Enhanced alarm setup Fieldbus handling A&E Data

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Common Alarm Management Issues Across Industries Overwhelming number of alarms. Alarms don’t all require operator action. Operators aren’t clear on appropriate actions to take when alarm occurs No documented or managed procedure or process for adding, removing or changing alarms. Minor upsets generate a significant number of alarms. Alarms remain active for excessive periods of time. When nothing is wrong, there are active alarms. 4 Clear?

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Standards, Guidelines and Regulations 5 © 2009 ANSI/ISA–18.2–2009 Management of Alarm Systems for the Process Industries EEMUA 191 ANSI/ISA 18.2 NPD YA-711

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Alarm Analysis Categories 6 Common Alarm Issue Categories

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Rate per OperatorAcceptability > 1 per minuteUnacceptable 1 per 2 minutesLikely Over- Demanding 1 per 5 minutesManageable 1 per 10 minutesAcceptable Some Targets-Where Do You Stand? 7 You either have a working alarm system or another distraction for operators in the control room. Alarms are intended to forewarn of an event that could lead to major equipment damage, business interruption, safety concern, or environmental risk. Alarms should require immediate operator attention, provide a critical layer of safety, minimize the demands on emergency shutdown systems, diagnose problems before they escalate, and quickly guide operators to clear corrective action. Source: EEMUA 191 Good Alarm Characteristics Relevant Unique Timely Prioritized Understandable Diagnostic Advisory Focusing

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Why Does Oil and Gas Exploration and Production Need Alarm Management? It is a Recognized And Generally Accepted Good Engineering Practice Alarm and process data not consolidated causing delays in troubleshooting and identifying root cause issues Control room operators are overloaded and struggle to prioritize and process alarms Lack ability to capture and monitor real-time and historical alarm performance Alarm management of change processes either not in place or not automated 8

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Unique Oil and Gas Industry Alarm Management Challenges 9 Many different alarm sources and interfaces from multiple vendors Remote communications and IT infrastructure limitations Limited alarm data accessibility and ineffective tools for troubleshooting and root cause analysis investigations No formal management of change process for introducing modified alarm priorities and settings

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Benefits of a Properly Working Alarm System 10 1.Fewer alarms – less confusion – proper reaction in reduced time 2.True action required, alarms taken seriously 3.Meaningful alarms with guidance information – help get confirmation 4.Alarms activate on time – before an incident 5.Properly prioritized alarms (which one do we focus on first) 6.Maintenance cost down 7.Increased plant uptime 8.Management of Change (MOC) in place 9.Improved safety, reduced incidents 10.Operator experience and decision process documented for new operators Improve Drilling and Production Results

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved TiPS: The Alarm Management Company 11 Founded in 1988, introduced LogMate in 1990 Leadership participation in alarm standards committees Dedicated alarm management focus Broad Industry Experience Comprehensive Alarm Management Software Flexible Services Model Extensive Connectivity Portfolio What Makes TiPS Unique?

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved LogMate: Best-In-Class Alarm Management Software Since Broad, established connectivity portfolio for all major control and SCADA systems and supplementary custom connectivity integration services We use standard technology and interfaces to reduce costs and simplify maintenance Advanced visualization and analysis tools available through standard web browsers that simplify event investigations LogMate’ s ACE module supports alarm configuration management of change

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Introducing The LogMate Modules 13 Capture: Alarm and Event Data Collection and Storage netView: Real-Time & Historical Event Grid ACE: Comprehensive Alarm Analysis ACE KB: Rationalization & Manage Change TRAC: KPI Trending & Historian Integration Signal: Event Notification Agent

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Intelligent Alarm and Event Data Collection 14 Robust and Reliable Alarm and Event Data Collection and Storage Flexible Local or Distributed Architecture Ease of Configuration Leverages Standard SQL Server Database Extensive Connectivity Capability Capture

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Consolidated, consistent visualization of alarm data Comprehensive viewing criteria filters Convenient accessibility through standard web browser Simple configuration of user preferences Collaboration and information sharing through notes field Alarm Activity Visualization and Monitoring 15 Consolidated, Accessible Alarm Activity Visualization and Monitoring netView

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Comprehensive, straightforward analysis Standard web browser interface Centralized alarm information Benchmark and monitor alarm performance Evaluate alarm priorities and distribution Complete Alarm Configuration and Alarm Activity Analysis 16 Quickly Identify Nuisance Alarms Alarm Configuration Expert (ACE)

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved A full process knowledge database for alarm configuration settings and changes Proprietary alarm limit calculation utility Link alarms configuration data to operator documentation such as SOP’s Efficient and automated change management process Alarm Rationalization and Management of Change 17 Document the rationale behind alarms ACE Alarm KB

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Enables automated escalation routing to promote faster issue resolution Broad compatibility with major DCS, HMI and SCADA systems Complex event trigger processing Diverse Action Capabilities  Notify or inform only  Provide instructions or request actions  Deliver ACE analysis reports  Launch.exe files Automated Real-Time Event Detection and Notification 18 Define Notification Triggers Signal

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Provides better context around events by trending process and alarm data together Enables alarm performance benchmarking against targets Provides easily configurable, user-defined KPI calculations Leverages standard technologies Integrated Trend Display and Powerful KPI Engine 19 Overlay Alarm and Process Data TRAC

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved TiPS Services 20 Flexible services adapted to meet your unique needs!

© 2012 TiPS Incorporated All rights reserved© 2013 TiPS Incorporated All rights reserved Why Alarm Management Is Worth The Effort 21 For more information, please contact: TiPS, Inc x Part of good engineering practices Links real-time and historical alarm information with process information Reduces operator workload and stress Improves production performance Streamlines troubleshooting and root cause investigations GET STARTED NOW AND SEE THE BENEFITS!