T OOLS FOR I MPLEMENTATION S UCCESS
Agenda Overview of Stoneridge Software Secrets to Implementation Success Lifecycle Services SharePoint Repository
Stoneridge Software At A Glance Ex-Microsoft: Consultants 52% Leadership Team 70% Premium AXUG Partner A Great Place to Work Commitment to the Community -Presentations at Convergence -AXUG Summit Speakers -AXUG Training thru Univ. of Mary -Regional Chapter Speakers -FastTrAX Trainers
About Eric Founder of Stoneridge Software – Microsoft partner with the most AX customers in MN, SD, ND, IA Serve as Principal Project Manager conducting project reviews Frequent presenter at Convergence and AXUG on project mgmt. best practices 13 year veteran at Microsoft – led North American Premier Field Engineering team for Dynamics AX Dynamics CRM Technical Account Manager for several Fortune 500 customers Convergence Presentations Top 10 Implementation Pitfalls and How to Avoid Them 50 Tips for Managing Dynamics AX Implementations Performance Analyzer for Dynamics Premier Support for Dynamics Support & Services for Dynamics AX SQL for Dynamics Eric Newell President – Stoneridge Software
I MPLEMENTATION S UCCESS
Secrets to Implementation Success Diagnostic AnalysisDesignDevelopmentDeployment Operations Heavy Investment in Training Project Mgmt, Resource Dedication & Buy-in Planning Fit Gap & Design Review
Our Implementation Approach Stoneridge Software uses Microsoft’s tried and true Sure Step Implementation Methodology for its deployment of Microsoft Dynamics AX Stoneridge Software recommends a Waterfall approach to projects to keep the project moving forward with milestones Sure Step Stoneridge Software is committed to leveraging out-of-the-box functionality wherever possible and will challenge the need for customizations unless they are critical to the business Out of the Box Functionality Throughout the implementation and after go-live, Stoneridge Software wants the customer to be as self- sufficient as possible – we will leverage customer resources first before turning to our consultants Customer Self-Sufficiency
Customer Expectations for Project Continuous Buy-In from Leadership and Staff Project Manager and/or Escalation Path within the Company to Assure On-time Deliverables Subject Matter Expert Time (as much as 50-75% time during Analysis and Deployment) Meeting Facilities (War Room) for Onsite Meetings and Workspace IT Resources and Environments for the Deployment of the Solution
L IFECYCLE S ERVICES
Purpose of Lifecycle Services Provide toolset for customers and partners to improve deployment success Utilize the cloud as a platform for these tools Assist partners and customers in the sales cycle Released on July – Monthly updates provided
How to Access Lifecycle Services Go out to Log in with CustomerSource credentials Create a new project or join an existing project Determine the project type – Learn, Pre-Sales or Implementation
What’s in Lifecycle Services Project Plan Document Storage Business Process Modeler Customization Analysis Upgrade Analysis License Sizing Estimator Issue Search RapidStart Cloud hosted environments System Diagnostic Support Updates Environment Sizing Configuration Manager SharePoint connector Visual Studio TFS connection Usage profiler
Infrastructure Estimation Using Lifecycle Services you can see a visual representation of the number of servers needed for your company’s deployment It is still a best practice to review this with a Technical Consultant, but it’s a great way to get started.
Usage Profiler
Upgrade Analysis Service
Customization Analysis Service
License Sizing Estimator
Business Process Modeler High quality, quick analysis phase
System Diagnostic
Issue Search Reduce time spend on finding hotfixes or potential workarounds
D OCUMENT R EPOSITORY
SharePoint site Project Plan Risks Processes Requirements List Development Projects Deliverable Documents Training Manuals Tasks Issues List Calendar
Resources Our site: LCS Website: LCS Blog: Stoneridge Software LCS home:
Socialize With Us stoneridgesoftware.com
O PEN F ORUM / Q UESTIONS ?