INTRODUCTION OF VIETNAM PRODUCTIVITY CENTRE

Vietnam became a member country of the Asian Productivity Organization (APO) – a regional intergovernmental organization with its mission is to contribute to the sustainable socioeconomic development of Asia and the Pacific through enhancing productivity. Vietnam Productivity Centre (VPC) plays the role of the core of national productivity movement and is the permanent representative of Vietnam at the APO. Representative Office in Da Nang City Asian Productivity Organization 2000 Representative Office in Ho Chi Minh City

Copyright © VPC I 3 MISSION  Enhance the competitiveness of organizations and enterprises through initiating and promoting the national productivity movement in Vietnam;  Receive and transfer knowledge in the field of productivity and quality;  Train and develop human resource for productivity and quality activities.

Copyright © VPC I 4 VISION To be a National Productivity Organization at regional level by 2020, contributing to the improvement of the quality of economic growth and boosting the socioeconomic development of Vietnam

Copyright © VPC I 5 ACTIVITIES Promote the national productivity movement in Vietnam Research and implement solutions and models for productivity and quality improvement Implement projects of the Asian Productivity Organization and other international bodies. Provide training and consulting services for productivity improvement Focal Point for the Implementation of Project on “Promoting Productivity and Quality Activities” under National Program on Enhancing Productivity and Quality untill 2020

Copyright © VPC I 6 National program “Enhancing productivity and product quality of Vietnam until 2020”.

Copyright © VPC I 7 National program “Enhancing productivity and product quality of Vietnam until 2020”. General objectives a) Establishing systems, models and methods for improving productivity and quality; creating an environment and resources to enhance productivity and quality of products for Vietnamese companies in particular and economy in general. b) Creating a breakthrough in productivity and quality, competitive capacity of companies that produce important goods and products of Vietnam.

Copyright © VPC I 8 National program “Enhancing productivity and product quality of Vietnam until 2020”. Concrete objectives up to 2020: Stage Developing national standards with over national standards, in which 45% of national standards are compatible with international standards. Management by national technical standards for 100% kind of products that threatening with environment protection. Establishing network of test and measuring system reaching international level to ensure mutual recognition of measuring results. Developing productivity and quality movements in 40 provinces and cities;

Copyright © VPC I 9 National program “Enhancing productivity and product quality of Vietnam until 2020”. Concrete objectives up to 2020: Stage 2011 – 2015 (cont.) Developing experts, consultants on productivity and quality; organizations and personnel professionally operate in productivity quality areas in Ministries, industries and locals and enterprises; enterprises are instructed to apply technical advance, technological innovation, systems, models, tools and methods of productivity and quality improvement. 40% enterprises that produce main goods and products built and implement projects of productivity and quality improvement; Raising the contribution of TFP in GDP growth rate from 24% up to 30% in 2015.

Copyright © VPC I 10 National program “Enhancing productivity and product quality of Vietnam until 2020”. Stages 2016 – 2020 Developing new national standards with over national standards, in which 60% of national standards are compatible with international standards. 100% laboratories for main goods & products’ inspection and test meet the international degree enterprises are instructed to apply technical advance, technological innovation, systems, models, tools and methods of productivity and quality improvement. Developing productivity and quality movements in all provinces and cities 100% enterprises that produce main goods and products built and implement projects of productivity and quality improvement; Raising the contribution of TFP in GDP growth rate up to 35% in 2020.

Copyright © VPC I : The Prime Minister of Vietnam approved a National Productivity and Quality Program on “Enhancing productivity and product quality of Vietnam until 2020” : The 10-year project (one of major projects under National Program) on “Promoting productivity and quality activities” Focal Point for the Implementation of Project on “Promoting Productivity and Quality Activities” : The Prime Minister of Vietnam approved a National Productivity and Quality Program on “Enhancing productivity and product quality of Vietnam until 2020” : The 10-year project (one of major projects under National Program) on “Promoting productivity and quality activities”

Copyright © VPC I 12 NATIONAL PROJECT ON “PROMOTING PRODUCTIVITY AND QUALITY” UNTIL Dissemination of productivity and quality; 2.Training of trainers, productivity specialists and productivity practitioners… on productivity and quality improvement; 3.Application of standard-based management systems, productivity tools and techniques for enhancing efficiency and effectiveness of enterprises; 4.Development of quality assessment model through technical specifications and customer perception; and 5.Productivity measurement at national, sector, enterprise levels and Total Factor Productivity measurement.

Promote the national productivity movement in Vietnam Initiating and Promoting the National Productivity Movement in Vietnam is the core activity of the VPC

Copyright © VPC I 14 Dissemination of Knowledge  Organize workshops, seminars: providing reliable venues for bringing together leaders, policy makers, national and international experts, and representatives of thousands of organizations

Copyright © VPC I 15 Outstanding Events Quality Control Circles Convention - QCC Quality Managers Meeting - QMR Productivity & Quality Forum - P&Q

Copyright © VPC I 16 Dissemination of Knowledge  Release publications: Productivity and Quality News- letter, Books, Videos, CD,...  Share knowledge: through Productivity and Quality Library and Portals:

Copyright © VPC I 17 Recognition and Rewards  5S Good Practices Audit Program

Copyright © VPC I 18 Research activities: - Productivity measurement at national, sector and enterprise level - Research and develop demmostration models on applying management solutions for productivity and quality improvement GDP 2008 (6.31%) Lao động 29% TFP 7.29% Vốn 63.71%

Copyright © VPC I 19 Providing Training and Consultancy service for enterprises/organizations for Productivity and Quality improvement Standard-base Management System; Productivity Tools and Techniques; Integrated Management System; Business Excellence, Sustainable Development Model.

Copyright © VPC I 20 IMPLEMENT PROJECTS OF THE ASIAN PRODUCTIVITY ORGANIZATION (APO) AND OTHER INTERNATIONAL ORGANIZATIONS  Select, nominate candidates for overseas APO training courses  Implement APO demonstration projects in Vietnam  Capacity Building Programs  E-learning Courses  Technical Expert Service (APO- TES) and Observational Study Missions

VPC MEMBERS

Copyright © VPC I 22 VPC ORGANIZATION CHART VPC – HQ Hanoi VPC RO HCM city QCD PCD TRD SDD OBE ICD ACD AMU Deputy Director Managing Director VPC RO in Danang EDO PCD: Productivity Consulting Div; TRD: Training Div; SDD: Service Development Div; QCD: Quality Consulting Div; OBE: Office for Business Excellence ; EDO: Office for Environement Office; ICD: Internatiional Cooperation Div; ACD: Accounting Division; AMU: Administration Div.

Copyright © VPC I 23 VPC MEMBERs: 50 In Hanoi 40, Danang 5; Ho Chi Minh City 5)

Cooperation between KPC and VPC on consultancy and training activities

Copyright © VPC I 25 Exchange information Vietnam Delegates during visit to KPC (19-20 July 2012)

Copyright © VPC I 26 Discussion Topics 1.Training 2.Consulting 3.Others: National Customer Satisfaction Index, PMS…

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