Developing Effective Rapid Response Developing Effective Rapid Response Programs in ETA Region 6 Presented By: U.S. DOL Employment and Training Administration Region 6 San Francisco Regional Office November 7, 2012, 1:00 p.m. Pacific/4:00 p.m. Eastern

2 Developing Effective Rapid Response Programs in ETA Region 6 Welcome to Workforce 3 One!

3 Developing Effective Rapid Response Programs in ETA Region 6 Submitting Questions: Open Chat Drop-Down Menu  To submit a question, type the question in the text field and press your Enter/Return key. ‒ Please enter the name to whom the question is directed.  To send questions only to the presenters, select Presenters from the drop-down menu before pressing your Enter/Return key.  Change Text Size and Chat Color… Text Field

4 Developing Effective Rapid Response Programs in ETA Region 6 Practice: Welcome Region 6! In the Chat Room, please type the name of your organization, your location, your role or job title, and how many people are attending with you today.

5 Developing Effective Rapid Response Programs in ETA Region 6 How To Participate in a Poll Welcome to Workforce 3 One!

6 Developing Effective Rapid Response Programs in ETA Region 6 Featured Speakers Presenters  Jeff Ryan, Transition Management Specialist Office of National Response US DOL ETA, Washington, DC  Laura Roberts State Rapid Response Coordinator OR Dept. of Community Colleges & Workforce Development Moderator  Ingrid Nyberg, Rapid Response Coordinator Division of Workforce Investment US DOL ETA Region 6 San Francisco

7 Developing Effective Rapid Response Programs in ETA Region 6 The Wisdom in the Room... A.One year or less B.1-3 years C.3-6 years D.Longer than I’m willing to say... How long have you been working With Rapid Response? Choose the answer that best reflects you! (or your group):

8 Developing Effective Rapid Response Programs in ETA Region 6  ETA’s Vision of Rapid Response: Going beyond ‘the basics’  “You can do what with Rapid Response funds?!”  Examples from your peers  Peer-to-Peer Q & A Developing Effective RR Programs Agenda/Objectives

9 Developing Effective Rapid Response Programs in ETA Region 6 What are your goals? Using the Chat feature, please note one thing that you, or your group, hopes to learn by the end of this webinar.

10 Developing Effective Rapid Response Programs in ETA Region 6 Why are we here?  To establish a comprehensive, collaborative effort to improve the Rapid Response system throughout the country by promoting consistent, high quality, timely and innovative responses to economic transition. Developing Effective RR Programs ETA's Vision of Rapid Response

11 Developing Effective Rapid Response Programs in ETA Region 6 It is important to remember… The outer most line (red) represents Federal legislation. The next line (blue) represents Federal regulations. The third (green) represents state rules. The last line (orange) represents local rules. The distance between orange and red represents lost opportunities for innovation. Our mission is to get locals and states to maximize the flexibility allowed by law.

12 Developing Effective Rapid Response Programs in ETA Region 6 Developing Effective RR Programs ETA's Vision of Rapid Response Legislative Authorization Sec WIA Final Rule (a) Rapid response … “activities necessary to plan and deliver services to enable dislocated workers to transition to new employment as quickly as possible”

13 Developing Effective Rapid Response Programs in ETA Region 6  Required state function under the Workforce Investment Act (WIA); funded by reserving up to 25% of the state’s WIA Dislocated Worker allotment  Provides direct reemployment services and facilitates additional services and resources; carried out by states and local workforce development organizations in partnership with One-Stop Career Centers.  Arranges for the provision of support services such as unemployment insurance, health care, home heating assistance, legal aid, financial advice, and other forms of critical assistance to affected workers and communities. Developing Effective RR Programs ETA's Vision of Rapid Response

14 Developing Effective Rapid Response Programs in ETA Region 6 An Orientation does not Rapid Response make. There is SO MUCH more to Rapid Response. That’s what we’ll chat about today. Developing Effective RR Programs ETA's Vision of Rapid Response

15 Developing Effective Rapid Response Programs in ETA Region 6 Expenditures

16 Developing Effective Rapid Response Programs in ETA Region 6 Rapid Response Flow Chart Actual Onsite RR Session

17 Developing Effective Rapid Response Programs in ETA Region 6 Rapid Response Throughout the Business Cycle

18 Developing Effective Rapid Response Programs in ETA Region 6 Successful, Enhanced Rapid Response Must Be Intentional  A systematic orientation towards prevention, strategic planning, and reemployment;  A genuine appreciation of the value of Rapid Response and ways to express this value;  Mastery of the rules and regulations (Federal, state, local) to create a foundation for innovation;  Establishment and maintenance of deep and broad partnerships;  Procedures and policies that are consistent, clear, and well understood;  Leadership that creates an environment that encourages innovation, promotes creativity, and favors comprehensive solutions over menu- based services; and,  Staff who are properly trained with incentives for behaviors that promote these broad goals.

19 Developing Effective Rapid Response Programs in ETA Region 6 Just a reminder: Layoff Aversion: Our Definition From TEGL 30-09:  ETA considers a layoff averted when: 1) a worker’s job is saved with an existing employer that is at risk of downsizing or closing; or 2) a worker at risk of dislocation transitions to a different job with the same employer or a new job with a different employer and experiences no or a minimal spell of unemployment.  TEN 9-12 adds a lot more context, too

20 Developing Effective Rapid Response Programs in ETA Region 6 So, what can you do with Rapid Response money? Let’s talk about a few examples…

21 Developing Effective Rapid Response Programs in ETA Region 6 The “Intervention Timeline” pt 1 Ongoing strategic or administrative activities (regardless of proximity to layoff or potential layoff)  Developing, implementing, maintaining, and publicizing a state or local layoff aversion policy  Creating and sustaining effective partnerships with a wide range of organizations that contribute to layoff aversion strategies  Gathering data and intelligence related to economic transition trends within industries, communities, or at specific employers, and planning strategies for intervention  Developing early warning networks and systems utilizing data and intelligence gathered  Identifying heavily concentrated industries and sectors and related training needs in the geographic area  Engaging in proactive measures such as business visitation or layoff forecasting programs to identify indicators of potential economic transition and training needs in growing industry sectors or expanding businesses  Connecting employers and workers with short-term, on-the-job, and customized training and apprenticeships before or after layoff and prior to new employment More than a year prior to a potential layoff  Working with businesses to conduct comprehensive production cost studies with the goal of continuing cost-effective production within the United States  Helping a company spin off an under-performing business unit to focus on core competencies  Helping companies practice continuous improvement in processes and quality, constantly looking for opportunities for new products, customers, markets, and business models

22 Developing Effective Rapid Response Programs in ETA Region 6 The “Intervention Timeline” pt 2 From approximately six months to one year prior to a layoff or potential layoff  Partnering or contracting with the Manufacturing Extension Partnership (MEP) or other business-focused organizations to assess risks to a company, propose strategies to address those risks, implement services, and measure impacts of services delivered; conducting analyses of suppliers to assess risks and vulnerabilities from potential closings of a manufacturing customer  Conducting prefeasibility or company valuation studies to determine the possibility for employee buyouts or Employee Stock Ownership Plans (ESOPs), or more commonly, the sustainability of the company with new products, retooled production processes, or new customers and markets  Facilitating employer loan programs for employee skill upgrading, when available  Examining alternative business ownership options through economic development partners  Utilizing Trade Adjustment Assistance (TAA) for Firms to help employers negatively affected by imports remain competitive  Leveraging Short-Time Compensation programs through Rapid Response and/or business engagement strategies

23 Developing Effective Rapid Response Programs in ETA Region 6 The “Intervention Timeline” pt 3 From approximately six months prior to, up through and following a layoff  Partnering with MEP organizations for activities, as mentioned above  Utilizing incumbent worker training for eligible workers based on state or local rules, including TAA  Encouraging use of Short-Time Compensation (shared work) programs in states with such programs incorporated into state Unemployment Insurance law  Ensuring strong connections with reemployment- focused activities within a state or local area  Holding on-site job fairs or targeted hiring events with nearby business in need of workers with similar competencies or skill sets  Conducting talent-transfer events or holding reemployment boot camps  Connecting to labor unions that may be able to assist in accessing skilled workers and assessing their training needs  Linking with state or local economic development organizations to match business growth opportunities with available pools of skilled workers, including those currently dislocated or soon to be laid off

24 Developing Effective Rapid Response Programs in ETA Region 6  Regional Asset Mapping –Service providers, community and faith based organizations, educational facilities, foundations [ (b)]  Economic Mapping –At-risk employers, growth employers, infrastructure assets and needs, technology transfer (R&D) capabilities [ (d)(3)]  Action not Reaction 24 Developing Effective RR Programs You can do what with RR $$$?

25 Developing Effective Rapid Response Programs in ETA Region 6 Rapid Response “Set-Aside”  State-Based NEG –Rapid Response funds used to assist local areas in responding to events that do not otherwise qualify for a NEG  “Gap-Filler” Funds –Covers the gap between layoff and NEG NEG funds used to replenish set-aside funds  Trade “wrap around” services 25 Developing Effective RR Programs You can do what with RR $$$?

26 Developing Effective Rapid Response Programs in ETA Region 6 Business Visitation Programs  Approach at-risk (and growth) employers with information on Rapid Response and One-Stop services BEFORE there are layoffs –Does not wait for first contact with employer to be in relation to layoffs  Links businesses with financial planning, technology planning, marketing and job training resources (layoff aversion) –TAA for Firms, Commerce, Economic Development  Ongoing effort, not a one-time event  Focus on small to medium sized employers first 26 Developing Effective RR Programs You can do what with RR $$$?

27 Developing Effective Rapid Response Programs in ETA Region 6 Skills Gap Analysis  Provides actionable intelligence prior to layoff  Allows local workforce system to develop and deploy strategic planning efforts ahead of layoffs  Should focus on both at-risk and growth employers and/or sectors  Crosswalk skill sets of workforce to regional economies –REMI, EMSI, TORQ, etc. NOTE: Mention of a particular product does not constitute and endorsement thereof. ETA does not endorse particular products or vendors. 27 Developing Effective RR Programs You can do what with RR $$$?

28 Developing Effective Rapid Response Programs in ETA Region 6 Small Business Assistance Services (b)(4) “Active participation in local business resource centers (incubators) [One-Stops] to provide technical assistance to small and new business to reduce the rate of business failure;” [added] Possible Technical Assistance Areas (HR Related): Resolving Conflict, Assisting Troubled and Difficult Employees, Managing Employee Turnover and Absenteeism, Supervisory Skills Enrichment (Human Resource Seminars) 28 Developing Effective RR Programs You can do what with RR $$$?

29 Developing Effective Rapid Response Programs in ETA Region 6 Incumbent Worker Training  (d) Assist in devising and overseeing strategies for: (1) Layoff aversion, such as prefeasibility studies of avoiding a plant closure through an option for a company or group, including the workers, to purchase the plant or company and continue it in operation; (2) Incumbent worker training, including employer loan programs for employee skill upgrading; and (3) Linkages with economic development activities at the Federal, State and local levels, including Federal Department of Commerce programs and available State and local business retention and recruitment activities. *A waiver is required to use RR funds to pay the direct costs of incumbent worker training. 29 Developing Effective RR Programs You can do what with RR $$$?

30 Developing Effective Rapid Response Programs in ETA Region 6 Technology  GIS to map dislocations, growth employers and available resources  Laptops, cell phones, etc. for Rapid Response staff –Mobility and connectivity are two key aspects of strong rapid response services 30 Developing Effective RR Programs You can do what with RR $$$?

31 Developing Effective Rapid Response Programs in ETA Region 6 Community Transition Teams  Comprised of a variety of community members  Develops Local Resource Guide –Faith and Community Based Services –Mental Health Services –Other Government Agency Services  Provides non-employment related workshops  Holds community and fundraising events 31 Developing Effective RR Programs You can do what with RR $$$?

32 Developing Effective Rapid Response Programs in ETA Region 6 Social Networking as a Service  Maintain a presence for your organization on Twitter, Facebook and other social media sites –A great way to reach dislocated workers and employers  Maintain a presence for yourself on LinkedIn and other similar sites –A great way for people you know to connect to our services when they need them  If your current IT policies don’t allow you access to them, get those policies changed –In case you missed it, the way the world communicates has changed. –Facebook: Fueling revolutions since Developing Effective RR Programs You can do what with RR $$$?

33 Developing Effective Rapid Response Programs in ETA Region 6 Reflect and Share Your Creative Uses of Rapid Response Funds Using the Chat feature, please briefly outline any ways that your State or Local Area has applied RR funds to improve services to job seekers and/or business customers.

34 Developing Effective Rapid Response Programs in ETA Region 6 A State Peer's Perspective Shalee Hodgson and Laura Roberts Oregon Rapid Response Community Colleges and Workforce Development

35 Developing Effective Rapid Response Programs in ETA Region 6 Please enter your questions into the Chat Room! Question and Answer Period

36 Developing Effective Rapid Response Programs in ETA Region 6 Resources TEN 9-12: Layoff Aversion in Rapid Response Systems TEN 32-11: The Rapid Response Self-Assessment Tool ETA’s Rapid Response Web Site

37 Developing Effective Rapid Response Programs in ETA Region 6 Speakers’ Contact Information Jeff Ryan, Transition Management Specialist US DOL ETA, Washington, DC Laura Roberts, Rapid Response Coordinator OR Dept of Community Colleges and Workforce Development Ingrid Nyberg, Region 6 Rapid Response Coordinator US DOL ETA, San Francisco, CA

38 Developing Effective Rapid Response Programs in ETA Region 6 Register for the second Region 6 Rapid Response Discussion!  An invitation will be sent out shortly with a registration link for the next conversation.  Save the date: December 12, 2012, 1:00 p.m.-2:30 p.m.  Questions, feedback, suggestions for the December conversation? them to: Ingrid Nyberg, Region 6 Rapid Response Coordinator US DOL ETA, San Francisco

39 Developing Effective Rapid Response Programs in ETA Region 6 For more information about the Workforce Investment System:  Visit  Call US2-JOBS