HEALTH CARE PROVISION IN THE UNITED KINGDOM HEALTH CARE PROVISION IN THE UNITED KINGDOM Elizabeth Aniteye Senior Occupational Health Adviser

NATIONAL HEALTH SERVICE (NHS) General Practitioners (GP, Doctors) General Practitioners (GP, Doctors) Hospitals Hospitals Dentists and Opticians Dentists and Opticians Emergency Care Emergency Care

GP REGISTRATION GP REGISTRATION MAKE SURE YOU REGISTER WITH A LOCAL GP NEAR TO YOUR ACCOMODATION GP registration at Orientation for new students Tuesday 18th September and Wednesday 19 th September 10.00am – 4.00pm Marquee (University Place) Oxford Road Manchester M13 9PL HEALTH INSURANCE

REGISTERING WITH A GP REGISTERING WITH A GP Make sure you register with a doctor (GP) near to your accommodation. You can access your local GP on the NHS website: Alternatively text ‘Doctor’ to from your accommodation to receive 3 free text messages detailing the 3 nearest GP practices. There are also lists of GP’s available from:   The Student Union   Occupational Health Services The service is free, however there is a charge for prescriptions (currently £7.65 per item) GP registration, Start of Year Fair: Tuesday 18 th September and Wednesday 19 th September

DENTISTRY Register with a dentist of your choice. Register with a dentist of your choice. Text: Dentist to to receive 3 texts with details / location of local dentists. Text: Dentist to to receive 3 texts with details / location of local dentists. Always ask for NHS treatment Always ask for NHS treatment Dental service is not free and you will be charged for all care and treatment received e.g. dental check-up / fillings. Dental service is not free and you will be charged for all care and treatment received e.g. dental check-up / fillings. Manchester Dental Help Line: Tel Manchester Dental Help Line: Tel Free EMERGENCY treatment is available from the University Dental Hospital: Tel for details. Free EMERGENCY treatment is available from the University Dental Hospital: Tel for details.

MANCHESTER DENTAL HELPLINE HOUR HOTLINE Text: Dentist for local dentist EMERGENCY DENTAL CARE

OPTOMETRY You can choose any optician. You can choose any optician. Again there is a charge for this service e.g. eye test / new spectacles. Again there is a charge for this service e.g. eye test / new spectacles. There is an optician based in the Student’s Union Building on Oxford Road There is an optician based in the Student’s Union Building on Oxford Road

EMERGENCY CARE In the event of an emergency in the UK you dial 999 and then explain the emergency. In the event of an emergency in the UK you dial 999 and then explain the emergency. There are 3 services available – Ambulance, Fire, Police. There are 3 services available – Ambulance, Fire, Police. PRIMARY CARE EMERGENCY SERVICE. If you are ill and not able to see your GP you can attend a Walk- in Centre. The nearest one to the Campus is based in the Manchester Royal Infirmary, Oxford Road. You do not need an appointment PRIMARY CARE EMERGENCY SERVICE. If you are ill and not able to see your GP you can attend a Walk- in Centre. The nearest one to the Campus is based in the Manchester Royal Infirmary, Oxford Road. You do not need an appointment For ACCIDENT or HEALTH EMERGENCY go to the nearest A & E department. The nearest one to the campus is based in the Manchester Royal Infirmary. For ACCIDENT or HEALTH EMERGENCY go to the nearest A & E department. The nearest one to the campus is based in the Manchester Royal Infirmary.

Primary Care Emergency Centre NOW OPEN CENTRAL MANCHESTER PCT The Primary Care Emergency Centre at Manchester Royal Infirmary is now open. The Primary Care Emergency Centre provides a nurse-led walk in service and GP primary care stream. The centre is currently open from Monday to Friday 10am – 10pm Contact: The Primary Care Emergency Centre The Manchester Royal Infirmary Oxford Road, M13 9WL NHS Direct: PRIMARY CARE EMERGENCY CENTRE

QUICK QUIZ

Q1). What does the NHS stand for? a). New Hospitals System b). New Hospital for Students c). National Health Service d). National Hospitals System

Q1). What does the NHS stand for? a). New Hospitals System b). New Hospital for Students c). National Health Service d). National Hospitals System

Q2). What is a GP? a). A Dentist b). General Practitioner (Family Doctor) c). A Nurse d). General Patient

Q2). What is a GP? a). A Dentist b). General Practitioner (Family Doctor) c). A Nurse d). General Patient

Q3). What Services does a GP provide? a). Provide care and treatment for all general ill health b). Accident and Emergency Services c). Financial Advice d). Specialist Medical or Surgical Treatment e). All of the above

Q3). What Services does a GP provide? a). Provide care and treatment for all general ill health b). Accident and Emergency Services c). Financial Advice d). Specialist Medical or Surgical Treatment e). All of the above

Q4). Where could you find information about registering with the GP? a). NHS Website b). Start of Year Fair c). Text ‘Doctor’ to d). Occupational Health Service e). All of the above

Q4). Where could you find information about registering with the GP? a). NHS Website b). Start of Year Fair c). Text ‘Doctor’ to d). Occupational Health Service e). All of the above

Q5). How can you register with the GP? a). Attend Start of Year Fair b). Go into your local GP practice c). Go to a Chemist d). Go to Occupational Health Service e). A and B

Q5). How can you register with the GP? a). Attend Start of Year Fair b). Go into your local GP practice c). Go to a Chemist d). Go to Occupational Health Service e). A and B

Q6). Who needs to register with a GP? a). If your home country does not have a reciprocal healthcare agreement with the UK. b). International Students c). If you have an existing health condition d). Everybody who will be resident in the UK for over 6 months.

Q6). Who needs to register with a GP? a). If your home country does not have a reciprocal healthcare agreement with the UK. b). International Students c). If you have an existing health condition d). Everybody who will be resident in the UK for over 6 months.

Q7). Are GP services free? a). Yes: All services are free b). Yes: But you have to pay for prescriptions (£7.65 per item) c). No: Everybody pays d). Yes: Both service and prescription are free for under 18’s

Q7). Are GP services free? a). Yes: All services are free b). Yes: But you have to pay for prescriptions (£7.65 per item) c). No: Everybody pays d). Yes: Both service and prescription free for under 18’s

OCCUPATIONAL HEALTH SERVICES AT THE UNIVERSITY Occupational Health is a specialised area of medicine concerned with the way in which an individual’s health can affect his or her ability to do a job and conversely how the work environment can affect an individual’s health. Occupational Health is a specialised area of medicine concerned with the way in which an individual’s health can affect his or her ability to do a job and conversely how the work environment can affect an individual’s health.

UNIVERSITY OCCUPATIONAL HEALTH SERVICE Our Aim: To ensure that you stay well during your studies. To ensure that you stay well during your studies.

IMPORTANT The Occupational Health Service is NOT responsible for the primary care of students. All students are required to register with a local General Practitioner A list of these is available from the NHS website ( Text Doctor to or from a local pharmacy

Range of Services Available: Advice on a student’s fitness to undertake a course and any appropriate adjustments that may be required. Advice on a student’s fitness to undertake a course and any appropriate adjustments that may be required. Advice on fitness to study where there is a concern in relation to a student’s medical fitness to attend university, study and sit exams. Advice on fitness to study where there is a concern in relation to a student’s medical fitness to attend university, study and sit exams. Health surveillance where required by legislation. Health surveillance where required by legislation. Appropriate screening and vaccinations where necessary depending on the demands of the course, i.e. health care students. Appropriate screening and vaccinations where necessary depending on the demands of the course, i.e. health care students.

Provision of comprehensive travel advice/ vaccinations/ travel packs for course related (e.g. field work, electives etc.) and leisure travel. Provision of comprehensive travel advice/ vaccinations/ travel packs for course related (e.g. field work, electives etc.) and leisure travel. Provision of health promotion advice on a range of issues such as alcohol, drugs and contraception. Provision of health promotion advice on a range of issues such as alcohol, drugs and contraception. Advice may be available in a number of emergency situations such as students taken suddenly ill on campus or during examinations. Advice may be available in a number of emergency situations such as students taken suddenly ill on campus or during examinations. Advice on a number of health related issues e.g. sexual health. Advice on a number of health related issues e.g. sexual health.

HEALTH PROMOTION SUPPORT FOR HEALTHY EATING, SMOKING CESSATION, ALCOHOL & DRUG MISUSE AND OTHER HEALTH ISSUES CULTURAL DIFFERENCES ALCOHOL – SEX - DRUGS YOU MAY NOTICE THERE IS A DIFFERENCE IN ATTITUDE TOWARDS ALCOHOL, SEX AND RECREATIONAL DRUGS IN THE UK. IN SOME INSTANCES THE UK MAY SEEM TO HAVE ADOPTED A MORE RELAXED ATTITUDE TO THE ABOVE. REMEMBER THE CHOICE IS YOURS! MEDICAL CERTIFICATE OF FITNESS FOR ELECTIVE STUDY/ COURSE RELATED MEDICALS SUPPORT FOR STUDENTS WITH IDENTIFIED PHYSICAL AND PSYCHOLOGICAL CONCERNS (for which additional support or adjustment may be required) Students can self refer or be referred by their school or any other support services Students can self refer or be referred by their school or any other support services We strongly advise students to register with The Disability Support Office (DSO) We strongly advise students to register with The Disability Support Office (DSO) LIAISING WITH OTHER SUPPORT SERVICES - If in doubt contact Occupational Health Services UNIVERSITY LIFE CAN BE STRESSFUL. To help you successfully meet your academic demands there has to be a balance between academic work & leisure. The following points / advice are recommended: Manage academic work effectively Socialising (avoid being isolated) Relaxation and exercise are important for wellbeing Ask for help / support if needed.

STUDENTS MAY BE SEEN Following faculty/ school referral Following faculty/ school referral Tutors may decide that it is appropriate to formally refer students by writing to the Occupational Health Service for a medical opinion. Following the consultation a written report will be provided and almost always the contents and indeed a copy of this will be available to the student. Tutors may decide that it is appropriate to formally refer students by writing to the Occupational Health Service for a medical opinion. Following the consultation a written report will be provided and almost always the contents and indeed a copy of this will be available to the student. Following self-referral Following self-referral Students can make their own arrangements to be seen if they have any relevant concerns. In these cases the consultation is strictly confidential and no reports are provided unless specifically requested by the individual concerned. Students can make their own arrangements to be seen if they have any relevant concerns. In these cases the consultation is strictly confidential and no reports are provided unless specifically requested by the individual concerned. Statutory appointments Statutory appointments Where necessary for health surveillance required under legislation or screening due to course requirements. Where necessary for health surveillance required under legislation or screening due to course requirements.

OCCUPATIONAL HEALTH SERVICES Waterloo Place 182/184 Oxford Road M13 9GP Tel: (Students in the School of Nursing, Midwifery & Social Work) North Campus Jackson’s Mill Sackville Street M13 9PL Tel: / 4007 Open: Monday to Friday Time: 9am – 4pm BY APPOINTMENT ONLY

RECOMMENDED VACCINATIONS RECOMMENDED VACCINATIONS MMR (Measles Mumps Rubella) MENINGITIS C THESE VACCINES ARE FREE OF CHARGE FROM YOUR GP If you have any problems obtaining the above vaccinations from your GP please telephone PALS (Patient Liaison Service) Tel:

QUICK QUIZ ROUND 2

Q1). Who registers for the Occupational Health Service? a). All Students b). No One: Not a GP service c). International Students d). European Students e). UK students

Q1). Who registers for the Occupational Health Service? a). All Students b). No One: OHS is not a GP service c). International Students d). European Students e). UK students

Q2). What services does the Occupational Health Service provide? a). Advice on medical fitness to study b). Prescribe medication/treatment for students c). Provide injection screening/vaccination for course related requirements. d). A and C

Q2). What services does the Occupational Health Service provide? a). Advice on medical fitness to study b). Prescribe medication/treatment for students c). Provide injection screening/vaccination for course related requirements. d). A and C

Q3). How can you be seen by the Occupational Health Service? a). Self referral; arrange appointment b). Referral by academic department c). Referral by other student services: counselling/disability support office/student guidance. d). All of the above

Q3). How can you be seen by the Occupational Health Service? a). Self referral; arrange appointment b). Referral by academic department c). Referral by other student services: counselling/disability support office/student guidance. d). All of the above

Thank you for Listening

OCCUPATIONAL HEALTH SERVICES Waterloo Place 182/184 Oxford Road M13 9GP Tel: (Students in the School of Nursing, Midwifery & Social Work) North Campus Jackson’s Mill Sackville Street M13 9PL Tel: / 4007 Open: Monday to Friday Time: 9am – 4pm BY APPOINTMENT ONLY