Software + Services: An Architect Perspective Gianpaolo Carraro

Agenda What is S+S Why are people interested in S+S Architecture impact of S+S (session #2 after the break) An S+S example

It seems that the future will be “cloudy” Internet “Cloud” Software “Cloud” Platforms “Cloud” UX

Academy| Enterprise Partner Group “Pendulum Syndrome” 70’s 80’s 90’s00’s Centralised, Managed Democratised, Adaptable

Academy| Enterprise Partner Group FROMTO Software makes services better and services make software better.

Academy| Enterprise Partner Group From: All or NothingTo: Fine Control

Academy| Enterprise Partner Group “S+S World”

Academy| Enterprise Partner Group S+S Architecture Perspectives Consume Monetize Build Run

Academy| Enterprise Partner Group S+S Perspectives BuildRun ConsumeMonetize S+S

Academy| Enterprise Partner Group Long Tail

Academy| Enterprise Partner Group S+S Common Pattern #1 ServerServiceClient Taking advantage of ‘cloud’ building blocks Latency SLAs “Back end as a service” Multitenancy vs. Isolation Metadata Driven Customization Performance Self Service / Try before you buy Rich User Experiences Disconnected experience Smart Client Office as UI

Academy| Enterprise Partner Group S+S Common Pattern #2: Attached Services XBOX -> XBOX Live Office -> Office Live Workspaces Exchange -> Exchange Hosted Services Leverage the installed based New revenue streams little re-architecting of original application

Garmin

Academy| Enterprise Partner Group S+S Perspectives BuildRun ConsumeMonetize S+S

Academy| Enterprise Partner Group Storage Execution Security OS & Core Infrastructure Database Network Services Network Services Fault Tolerance Infr. Tools Infr. Tools UI + Biz Logic ISV “A” App Core Monitoring Core Monitoring Hardware Servers Disks Network Logging App Architecture Capacity Planning Billing Business Services SLA Monitoring Incident Escalation Operational Services Exceptions Operational Mgmt Metering Caching Profile UI + Biz Logic ISV “B” App Logging App Architecture Billing Business Services Exceptions Operational Mgmt Metering Caching Profile Datacenter Value Added Services

Storage Execution Security OS & Core Infrastructure Database Network Services Network Services Fault Tolerance Infr. Tools Infr. Tools Core Monitoring Core Monitoring Hardware Servers Disks Network Capacity Planning SLA Monitoring Incident Escalation Operational Services Datacenter Logging Exception Handing Identity MT Data Access Application Architecture Moneti- zation Metering Tenant Provisioning Tenant Provisioning Branding Business Services UI + Biz Logic ISV “B” App UI + Biz Logic ISV “A” App Timed SLA Remote Management Remote Management UI + Biz Logic ISV “C” App Environments Value Added Services

Academy| Enterprise Partner Group Global Foundation Services

Academy| Enterprise Partner Group S+S Perspectives BuildRun ConsumeMonetize S+S

Academy| Enterprise Partner Group S+S Architecture: Consume Integration Architecture SSO Unified Management “Many to 1 consumption” Composition Architecture “enterprise mashups” Global Bank “Extended” SOA

(usually) Lower Cost More Control On Premise“Cloud” Considerations: What is the SLA of “the cloud” Core competencies vs. Commodity Transparency in pricing and SLA … Where do I run (deliver)?

Academy| Enterprise Partner Group Intra-net S+S Same concepts but within firewalls Example: eBanking system deployed in 7 countries public sector: shared services

Academy| Enterprise Partner Group S+S Perspectives BuildRun ConsumeMonetize S+S

Academy| Enterprise Partner Group 2 Sided Market Aggregator

Academy| Enterprise Partner Group S+S Architecture: Monetize