Valiant – What Keeps Your tech Ticking !!! Valiant Group 1st Floor, C-56A, 10 & 11, Sector 62 Noida, UP Toll Free Dauntless Technologies LLC Rodney SQ, 1000 North King ST, Wilmington, Delaware , Toll Free Dauntless Technologies LLC 1801 Robert Fulton Dr. Suite 550, Reston, Virginia , Toll Free

TABLE OF CONTENTS Company Overview Valiant Mission How Valiant Group Differs? Services Organizational Hierarchy Methodology Business Model Approach Valiant Group Advantage Contact Us

98% or even 99% is not good enough. We aim for 100% customer satisfaction Company Overview Situated in the ‘First State’, in Wilmington, Delaware, Valiant Group is an independent computer products sales and service organization. Apart from providing services for the products we market and sell, we also provide premium technical help for third party products, brands and services. We can help you with any of your products including computers, printers and routers. If you require any new computer product, or require technical help for any such product, whether purchased through us or through any third party, we have the technical expertise to solve your problem. Valiant Group will provide you the product of your choice, or render online technical help for any product you have bought from us or from any third party so that your problems are taken care of immediately. Experience unparalleled sales and technical help from Dauntless Technologies.

Company Overview Valiant offers incident based services for tech support. Customers can opt from various ways to contact us including web-based support, real-time phone, chat, and or on-site technicians. It offers a versatile suite of services, including diagnostic and repair, installation and maintenance services for multiple devices, software applications and other products, including PCs, printers, etc. The wide range of service offerings by Valiant is brand- agnostic, which makes it a one stop shop for many customer’s technology support needs. Customers can rely on Valiant to address many of their technical support needs and avoid the complexities of working with multiple support providers associated with each individual device or software application they purchase. Customer Satisfaction One-Stop-Shop

Valiant Mission Our mission is to deliver optimal solutions with quality and services at reasonable prices. For us customer satisfaction is given top place. We are very friendly in our dealings to the customers and it helps us retain existing clients and expand customer circle. We always try to improve the quality of our products by exploring innovative ideas. Our mission is to enhancing the business growth of our customers with creative Design and Development to deliver market-defining high-quality solutions that create value and reliable competitive advantage for our clients around the world. Customer Service | Is not a Department | It’s an Attitude Our vision is to develop in a constant manner and grow as a major IT service provider to become a leading performer, in providing quality Web and Software Development solutions in the competitive global marketplace. Our professional, flexible and integrated process reflects in what we do. We always guide our customers to success. We have the ability to accelerate and quickly share the great work or products of your organization or business. Customer Service | Is not a Department | It’s an Attitude Our vision is to develop in a constant manner and grow as a major IT service provider to become a leading performer, in providing quality Web and Software Development solutions in the competitive global marketplace. Our professional, flexible and integrated process reflects in what we do. We always guide our customers to success. We have the ability to accelerate and quickly share the great work or products of your organization or business. Valiant Mission

Our focus is on leveraging new technologies using proven and cost effective method for each client. Working with customers to achieve their business objectives is our highest priority. How Valiant Group Differs? Striving for Excellence In Valiant Group, work doesn't stop at delivery of services. We continuously Improve our processes Improve skill sets of our workforce Increase our capabilities Technology Adaptability We believe in adapting quickly to the changing environment and see every change and challenge as an opportunity to set us apart and distinguish ourselves. We are quick to adapt technology changes to manage a difficult environment, meeting different needs of customers, taking on wider job scopes, and rise to the occasion Customer Focus We are gaining essential competitive advantage through our customer-focus processes. Our processes are systematically aligned with Customer Expectations and company wide business goals. Our success rate in Customer Gaining is more than 96%.

Services " Transforming Advertising and Marketing Production" Website Design Logo Design Mobile Apps Design Software Design Poster Design Web and Graphic Design Web Re-Development Web Maintenance E-Commerce Website Mobile Website Joomla website Magento website WordPress website Drupal website Website Development iPhone Apps Development Android Apps Development Web Apps Development Hybrid Apps Development Mobile Game Development HTML5 Game Development Android Game Development iPhone Game Development Mobile Apps Development SEO Services PPC Advertising Social Media Marketing Mail Marketing Internet Marketing Browsers Support Printer Support Router Support Diagnosis & Repair Support Setup & Install Support Virus Removal Support Operating Systems Support Networking Support Our Support Special Offer Printer Router Antivirus Other Electronics Our Online Store

Services " Transforming Advertising and Marketing Production" Software Development New Application Development as a Product. Customized Application Development as a Project. Application Migration, Conversion and Integration. Web Development Domain Name Registration & Web Hosting. Website Template, Design with Graphics, Flash, Logo. Database Design, Web Programming & Maintenance E-Commerce, E-Marketing & Advertising Site Solutions Site Re-engineering or Cloning and E-Copywriting. IT Infrastructure Management IT Infrastructure : Sales, Service & Maintenance. ‘Servers, Desktops, Printers, Scanners, Power Backups’ Network Infrastructure : Sales, Service & Maintenance. ‘LAN, WAN, VPN, Wireless with Routers, Switches, etc’ OS & Database : Sales & Service. ‘Windows, Linux, Oracle, My Sql, MS Sql’ Customized Applications : Service & Maintenance. Security & Disaster Recovery : Service & Maintenance. Other Services IT Consultancy Services. Business Process Analysis. Prototype Development & Design. Database Requirement Analysis & Design Server Architecture & Design. IT Process Engineering.

Organizational Hierarchy DIRECTORS HR - ASSISTANT MANAGER HR - EXECUTIVE CUSTOMER SERVICE - MANAGER AM - CUSTOMER SERVICE Sr. EXECUTIVE AM - QUALITY Sr. EXECUTIVE AM – CHARGE BACK/TRAINING Sr. EXECUTIVE OPERATION - MANAGER AM - SALES SALES - AGENTS AM - TECH TECH – AGENTS AM – ADMIN Sr. EXECUTIVE IT - TEAM LEADER IT - EXECUTIVE MARKETING Sr. EXECUTIVE FINANCE EXECUTIVE

Pictures of Our Call Center

Integrity We insist on open, honest and fair relationships with each other, our customers and business partners. We believe this is the only way to do business. Leadership We will continuously strive to 'do the right thing' in support of our clients, fellow employees and all of our stockholders. We will lead by example and set our standards high for others to follow.

People We respect our employees and value their contributions. We are dedicated to creating a work environment that is professionally challenging and personally rewarding. We believe in teamwork, and as a team, delivering exceptional results to our clients and their customers. We are committed to the professional development of each person as they progress through their career at Valiant.

Customer We value our customers. We are dedicated to providing the highest quality of service to them and will treat their problems and objectives as our own. How do we help our Customer We can help our customers with any of their products including computers, printers and routers. If they require any new computer product, or require technical help for any such product, whether purchased through us or through any third party, we have the technical expertise to solve their problem.

Requirement Gathering, Analysis & planning Detailed Designating Development Platform and Model Quality Assurance Support SEO PPC Methodology

We have sutured methodology for development of any project, we upon the project life cycle. Once a client comes to us, our BDM/BDE communicates with client and gathers their requirement. Our analysis team analysis and prepare the abstract software requirement. Our BDM/BDE make proposal. Once project is awarded to us then our System analysis team comes into picture. Our System analysis team prepare System Requirement Specification document (SRS) in co-operation with Project Manager/CTO. Once SRS is prepared then it is sent to the client for approval. Once the requirement freeze, we moved towards Statement of work (SOW), development part and quality assurance. To maintain the quality of project, we do various types of testing like; system testing, unit testing module integration testing load testing and many more. After completion of quality check, we give beta phase testing to client. Once client approves the same then we do sign of for the project before final delivery of project.

Business Model Approach In majority of projects, the requirements are clearly defined and fridge at the beginning of the project itself. In this case, we believe the fixed price approach is the correct way to go ahead with Valiant Group. We give quotes a fixed price within which the project execution is carried out. In this approach very low risk involved in the project, as well as we and client are assured that the project will be completed within the budgeted limits and specified by the time-frame. Fixed Approach In many project, client is not sure about the project specifications in the initial phase. So it’s become very much difficult to determine the scope and specifications of the project in the initial phase. In this senior Valiant Group recommend the flexible approach. In this we provide a client a dedicated developer on man hour basis. In view of that, the client is charged according to the man hours that are utilized for the project. Flexible Approach

Valiant Group Advantage Research driven organization Expertise team Communication Unique and concept based Cost effectiveness

CALL OUR TOLL – FREE NUMBERS NOW Technical Support , Contact Us Valiant Group Address : 1st Floor, C-56A, 10 & 11, Sector 62 Noida, UP Toll Free: Website: Dauntless Technologies LLC Address : 1801 Robert Fulton Dr. Suite 550, Reston, Virginia Phone Number: Toll Free: Website : : Dauntless Technologies LLC Address : Rodney SQ, 1000 North King ST, Wilmington, Delaware Phone Number: Toll Free: Website : :