Gillian Dutton Associate Professor of Lawyering Skills, Director, Externship Program, Korematsu Center Fellow Ronald A. Peterson Law Clinic 1215 E. Columbia,

Slides:



Advertisements
Similar presentations
Adler/Rodman Copyright © 2006 by Oxford University Press, Inc.
Advertisements

1 Cultural and Diversity Considerations. Learning Objectives After this session, participants will be able to: 1.Define cultural competency 2.State the.
Removing the barriers to change:
Managing your emotions allows you to express them in healthful ways.
Chapter 3 Intercultural Communication
Stereotypes and Prejudice as Barriers C hapter 4 Does stereotyping & prejudice impede communication? If so, how? What effect do media stereotyping & prejudice.
Cultural Competency and Diversity Training. Child & Family Services is committed to: Recruiting a diverse staff that reflects the communities we serve;
CHAPTER 6 MICROAGGRESSIONS IN COUNSELING AND PSYCHOTHERAPY
Respect GuidelinesRespect Guidelines  Please be considerate of all people’s emotions and feelings during the presentation.  Assume good will and good.
Listening Process (Part 1)
The Management Series:
EFFECTIVE LEARNING MANAGEMENT
Communication Essentials Oral Communication Skills Workshop.
The Persuasive Process
Bias and Stereotyping in Health Care
CHAPTER 5 RACIAL, GENDER, SEXUAL ORIENTATION MICROAGGRESSIONS.
Understanding Emotions
Managing Diversity MAN-3/2 Erlan Bakiev, Ph. D. IAAU Spring 2015.
Diversity, Equity & Inclusion
Diversity: A Business Imperative. Chapter Objectives  Define diversity and explain its importance in the emerging economy.  Understand what internal.
The Multicultural Classroom
Perceiving the Self and Others
Cultural Competence “Whenever people of different races come together in groups, leaders can assume that race is an issue, but not necessarily a problem.”
Therapeutic Communication
Managing your _____________ allows you to express them in healthful ways.
Your Attitudes Toward Living
1 Your Audience & Speaking Environment Chapter 5.
Barriers To Communication Allied Health II. Communication Barrier Anything that gets in the way of clear communication. 3 common barriers Physical disabilities.
ICBS 120 THERAPEUTIC COMMUNICATIONS Why is Communication in Healthcare Important? 1. It is something we do every day as healthcare professionals. healthcare.
Dancing in Moccasins and Speaking Chinese
Healthy Relationships
 Culture: Def. circa 1990s The explicit and implicit patterns for living… the dynamic system of commonly-agreed-upon symbols and meanings, knowledge,
Chapter 6.  There are apathetic, sleeping audiences that must be awakened  There are hostile audiences that must be defied & conquered  There are alienated.
Chapter 9 Customer-Focused Listening Skills
AN INSTITUTIONAL AND PERSONAL LOOK AT DIVERSITY AND ISSUES AROUND RACE AT THE UNIVERSITY OF VERMONT The Diversity Climate at UVM.
Chapter 4: Are you Listening?
SPEAK UP! RESPONDING TO EVERYDAY DISCRIMINATION Lyndsay Anderson Dalhousie University Among Friends Among Family Among Neighbours At Work At School In.
Anything that gets in the way of clear communication is a communication barrier 3 common ones:  Physical Disabilities  Psychological attitudes and prejudices.
Understanding Oppression Civil War Unit- Day 1. Dominant vs. Subordinate Dominant, Oppressor:  Access to power  Economic control  Provide standards,
Slow Burn: The Effects of Interpersonal Implicit Discrimination Stephanie J. Cunningham, M.S. University of Southern Indiana Counseling Center.
Unit 2 part 1 Notes Listening is more than hearing.
1 ATTITUDES. 2 WHAT IS ATTITUDE? 3 Attitudes is a positive or negative evaluation of an objects, people, or ideas. Beliefs are pieces of information.
Parents, Families, and Exceptionality
Listening skill  Prepared by :- Ribdiya vishal c.  Guided by :- Rahulsir Chanu.
Listen Up!!!! Listening. Passive Listening- a listening role in which the listener does not share in the responsibility, nor involve her or himself in.
Ch. 7 Multicultural Education
Diversity in Education
CHAPTER 7.  Define: Instigator Prejudice Stereotype Intolerance Discrimination.
Racism and Culture of Race Race is a social construct Racial and ethnic differences should add to our human life instead of creating conflicts!
LISTENING CHAPTER 3. OBJECTIVES Explain the difference between hearing and listening Identify the components of the listening process Describe four different.
Copyright © 2011 Wolters Kluwer Health | Lippincott Williams & Wilkins Chapter 2 Cultural Diversity.
Fundamentals of Case Management Practice: Skills for the Human Services, Third Edition Chapter Four Applying the Ecological Model: A theoretical Foundation.
Interviewing and Interrogation. Lesson Overview: How are crimes solved?  When someone makes the decision to talk to the police  Influenced by the communication.
Intro to Health Science Chapter 4 Section 3.3
Cultural Competence: Not Lost in Translation Danning Chen Heidi Dodge Jen Hopkins Danning Chen Heidi Dodge Jen Hopkins.
Implicit Bias Discussion Lafayette College. What factors may influence our evaluation of applicants? “Implicit biases are discriminatory biases based.
Unit 1. To Do in Unit 1  Introduce Yourself  Read Chapter 1 and 4 in Multicultural Law Enforcement  Attend the Seminar (Graded)  Respond to the Discussion.
Module 2.3.  Evaluate one’s attitudes toward diversity.  Review some general strategies and suggestions about working with diverse students.  Learn.
CULTIVATING CULTURAL CURIOSITY PATIENT CENTERED CARE Karen L. Busch, MA Director of Organizational Development Memorial Hospital.
 On a sheet of paper (this can be your notes), tell me the difference between listening and hearing. Bell Ringer.
Copyright © 2015 Wolters Kluwer All Rights Reserved Cultural Diversity Taylor Chapter 5.
The Complicated Story of our Daily Interactions Lisa Miles, M. Ed Associate Director, Office of Common Ground The University of Richmond’s Diversity Initiative.
Cultural Competence and Implicit Bias WASCLA May,3, 2013 Wenatchee Gillian Dutton Assoc. Prof. of Lawyering Skills, Dir. Externship Program Seattle University.
Implicit Bias and Cultivating Cross-Cultural Competence in Legal Practice Sameera Hafiz and Lillian M. Moy, N-LAAN Language Access Pre-Conference, Denver.
Culture Clash Fostering Cultural Awareness by Understanding the Invisible Harm of Microaggressions.
Implicit Bias in Discipline Decisions
CHAPTER 6 MICROAGGRESSIONS IN COUNSELING AND PSYCHOTHERAPY
Unit 2: Violence & Injury Prevention
Differences that Make a Difference
Presentation transcript:

Gillian Dutton Associate Professor of Lawyering Skills, Director, Externship Program, Korematsu Center Fellow Ronald A. Peterson Law Clinic 1215 E. Columbia, Law Annex P O Box Seattle, WA t | f

30% of workers heard colleagues use racial/ethnic slurs in past 12 months 30% report sexist comments in same time 21% of workers overheard age-related ridicule 20% report comments about sexual orientation 1 in 10 students report derogatory term re race, religion, disability, gender or sexual orientation in past 6 months

 Evaluation of evidence ◦ Bias in gathering of evidence – more confessions, accusatory interrogation  Client meeting ◦ Greater physical distance ◦ More speech errors ◦ Ending meeting early ◦ Hostility toward client ◦ Reduced credibility  Acceptance of punishment ◦ Implicit dehumanization ◦ Features based implicit bias impact in death penalty cases Richardson, L. Song and Goff, Phillip Atiba, Implicit Racial Bias in Public Defender Triage (March 1, 2013). Yale Law Journal, Vol. 122, 2013; U Iowa Legal Studies Research Paper No Available at SSRN:

 Unprecedented globalization and immigration  Interactions between native and non-native speakers are rapidly increasing  Number of international migrants-191 million  Number residing in English speaking countries - 54 million  Number of non-native speakers of English – More than 1 billion

 Preference for native accent emerges in infants as early as 5 months of age  Children in US and in France prefer to be friends with children who speak with a native accent  Research appears to show these preferences may hold true for all languages  Lack of accent is not the same as fluency The Way They Speak: A Social Psychological Review Perspective on the Stigma of Nonnative Accents in Communication, Gluszek and Dovidio

 Less intelligent  Less loyal  Less competent  Lazy (false belief that accents are within the speaker’s control)  Speaking the language poorly

 Research shows adaptation to accented speech occurs in a short time  Some studies show over-correction in explicit bias despite implicit bias showing discrimination Measuring Implicit and Explicit Attitudes Toward Foreign Accented Speech Journal of Language and Social Psychology : 3 Andrew J. Pantos and Andrew W. Perkins

 It is well known that people don't always ‘speak their minds’  New research shows that people don’t always ‘know their minds’  Called the Implicit Association Test, or IAT  This method demonstrates the conscious- unconscious divergences in response

 Weapons  Native American  Weight  Sexuality (Gay-Straight)  Asian American  Arab-Muslim  Race (Black-White)  Gender-Career  Age (Young-Old)  Disability

 Prejudiced' = endorse or approve of negative attitudes and discriminatory behavior toward various out-groups  Biases registered on IAT may not be consciously endorsed, or may be contradictory to intentional attitudes/beliefs  Individuals may function in a non-prejudiced fashion with active effort to prevent discriminatory behavior  Relaxing these active efforts, people may show discrimination in thought or behavior

Embark on consciously planned actions to compensate for known unconscious beliefs. Identifying mechanisms for changing automatic preferences is an active research question. Automatic preferences, automatic as they are, are also malleable !

Think of an experience with bias against an LEP individual We all face difficulty in responding to bias 1. How might the incident affect people involved? (target, perpetrator, witnesses) 2. How might the incident affect the community? 3. What are emotional, social, physical and financial costs ? 4. Why do we often not respond? 5. Barriers include power, familiarity, emotional connection

Why is it so hard? Depending on where you stand you may experience: ◦ Hurt ◦ Anger ◦ Withdrawal Or ◦ Fear/Discomfort ◦ Guilt ◦ Denial Invisible backpack of white privilege du/home/diversity/reso urces/white- privilege.pdf What makes us anxious? What do you fear could happen? What could be good about having these conversations? What are the costs of avoiding? Can we learn this skill for our work?

Move from “message to deliver” to “some information to share and some questions to ask”  Understand what has happened from the other person’s point of view  Explain your point of view  Share and understand feelings  Work together to figure out a way to manage the problem going forward

 I don’t know if you know how that sounded, but the way it sounded to me is that you think... (identify hurtful bias).  I used to think I was able to put biases aside, but then I realized that many of these behaviors are unconscious … (describe your own experience similar to the behavior witnessed)  Help me to understand what you meant by… (insert statement)

What language will you use? Adjust the presentation to the setting ? Separate out intent Focus on empathy Appeal to principles Describe impact and set limits Acknowledge your own bias

1.Explore prior miscommunication due to culture/bias 2. Identify cultural preferences in communication 3. Educate providers and community about implicit bias 4. Provide experiences to undo or reverse the experience that created the bias 5. Remain alert to bias and recognize it may intrude into judgments/actions

(Ted Talk) Susan Bryant, The Five Habits: Building Cross- Cultural Competence in Lawyers, 8 C LINICAL L. R EV. 33 (2001). Nelson Miller, Beyond Bias -- Cultural Competence as a Lawyer Skill, 87 M ICH. B. J. 38 (2008). Ascanio Piomelli, Cross-Cultural Lawyering by the Book: The Latest Clinical Texts and A Sketch Of a Future Agenda, 4 H ASTINGS R ACE & P OVERTY L.J. 131 (2006 D.W. Sue, et al., Racial Microaggressions in Everyday Life, A MERICAN P SYCHOLOGIST (May-June 2007).

Thank you and good luck. This is important work!