Unit 1 Communication and Employability Skills for IT 1

Basic Housekeeping Check Lanyards Complete Register Health and Safety check Reminder about use of mobile phones Reminder about classroom rules No food or drink, thank you! Recap last week’s activities 2

Systems Life Cycle – lesson starter

Today’s Learning Outcomes Revising key terms Understand specific personal attributes valued by employers: Job-related attributes (covered last week) Working procedures Work attitudes Introduction to assignment 4

Key Terms: attitudes, attributes and abilities, skills, work ethic, soft skills, goal, strategy, objectives, prioritising, address book, diary, target, in-tray, independence, integrity, procedures, time management, workflow, creativity, integrity, tolerance, dependability, leadership, house style 5

Key terms GAME! Key terms GAME! 6

Lesson Starter 1.Do we need Health and Safety? 2.QuizQuiz 3.What happens when H&S is followed? 4.Meet the land of H&S is forgotten….Meet the land of H&S is forgotten…. 7

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Working procedures and systems When you start your first job, you will realise that there is a lot more to employment than physically doing your job. You will need to familiarise yourself with organisational working procedures that affect the way that you work. 19

Good working procedures Class discussion: working procedures Class discussion: GOOD working procedures Working procedures can be called ‘good’ when they take into account health and safety and security issues. Have you ever had to follow a working procedure before? – Share with the rest of the class. 20

Common Examples: If you are unwell, you should stay off work until you recover. Staggering in with flu or a virus and giving it to everyone else in the office is counterproductive. If you are an employee who has been injured at work, seen a dangerous occurrence, or your doctor has certified that you have a work related reportable disease, you must inform your employer. Information that you find out while doing your job is confidential. This might include personal details of customers or industry-sensitive material about the design of a product. You are expected to respect the confidentiality and security of this material. 21

Health & Safety at Work Act 1974 and The Management of Health and Safety at Work Regulations 1999 These Acts set out the legal responsibilities of both employees and employers within the workplace. In terms of your responsibilities as a new employee, you will be expected to know the basic health and safety issues around the job for which you are engaged (for example, isolating high-voltage power supplies when working inside a computer case) before you start. 22

Health & Safety at Work Act 1974 and The Management of Health and Safety at Work Regulations 1999 In addition, there are more generic aspects of your responsibilities. The most obvious and basic requirements for employees are:  be observant in your own and others’ working environments, and identify any obvious hazards or dangers;  report any hazards or dangers you have identified to relevant individuals or groups of individuals to ensure the safety of yourself and others;  anticipate any possible hazards and be proactive in helping the organisation overcome these. 23

Health & Safety at Work Act 1974 and The Management of Health and Safety at Work Regulations 1999 Employers also have fundamental and legal responsibilities to ensure you have a safe working environment. These include giving you the correct tools and any Health and Safety equipment as required by your job. 24

Security All organisations have sensitive and confidential data and information. Employees have a duty to keep this safe. Some organisations ask employees to sign nondisclosure agreements, which mean that the employee is not allowed to discuss sensitive and confidential information with individuals or groups who are outside the organisation, either while employed by the organisation or after they leave. 25

Security In addition, organisations can implement a series of physical and logical security techniques to ensure that data and information are secure. Physical security techniques include locks on doors and alarm systems to prevent unauthorised access to computers and/or paper files. Many organisations also prohibit staff from using USB flash drives in their systems or from making CD or DVD copies of data. Some companies even remove these devices to reduce the temptation of copying files. Logical security techniques include encryption protocols (designed to scramble the data and make it useless to anyone who does not have the decryption software) and password protection. 26

Procedures Some of the procedures in place at Selby College: 27

Procedures Some of the procedures in place at Selby College: 28

Work attitudes Employees work in return for a wage. However, each employee’s attitude to work is important and, from the employer’s point of view, a good work ethic is required. Examples are team work, leadership, motivated, punctual and so on. 29

Assignment 1 House Style – discussion and examples Introduction to Assignment 1 – IMPORTANT INFO Introduction to Assignment 1 Proposal - PLANNING 30

At the end of the session revisit aims and objectives to check if the learning took place aims and objectives aims and objectives 31