BETTER STUDENT HEALTH FINNISH STUDENT HEALTH SERVICE STUDENT HEALTH CENTER Puistokatu 4 JYVÄSKYLÄ

BETTER STUDENT HEALTH New student During your studies you can use the services provided by the Finnish Student Health Service when you have issues with your health or any illnesses. congratulations on your new place of study! See FSHS presentation video For a new international student -webbsite

BETTER STUDENT HEALTH FINNISH STUDENT HEALTH SERVICE was founded by the National Union of Finnish Students (SYL) in 1954 covers over university students in 13 cities is financied by the Social Insurance Institution, the students, the university cities and Ministry of Education provides students general health, oral health and mental health services works actively to promote students´ health and well-being Read more

BETTER STUDENT HEALTH Who can use the services ? You can use our services if you are studying for a Bachelor’s or Master’s degree at a university and you have paid your student union membership fee to a student union that is affiliated to the FSHS. International university students are also entitled to use FSHS services, provided that they have paid the annual health care fee (54€) as part of their student union membership fee. Take your student card or certificate of attendance with you when you come to the health center!

BETTER STUDENT HEALTH Fees dental appointments € specialist 24 €, does not concern the appointments of psychiatrists some certificates are chargeable read more : yths.fi/en/feesyths.fi/en/fees invoicing by mail or via e-invoices 2–5 weekdays after an appointment To receive e-invoices you will need to set up an e-invoicing agreenment with the FSHS through your online banking system after you have received one paper invoice. You can use e- invoicing provided that you have a finnish identity code.

BETTER STUDENT HEALTH Network Services yths.fi/en Electronic communications Checking or cancelling an appointment: yths.fi/en/appointments yths.fi/en/appointments Health information Health councelling Health councelling - online service

BETTER STUDENT HEALTH 1. RovaniemiRovaniemi 2. OuluOulu 3. VaasaVaasa 4. KuopioKuopio 5. JoensuuJoensuu 6. JyväskyläJyväskylä 7. SavonlinnaSavonlinna 8. TampereTampere 9. RaumaRauma 10. LappeenrantaLappeenranta 11. TurkuTurku 12. EspooEspoo 13. HelsinkiHelsinki The FSHS operates in all university towns in Finland from Helsinki to Rovaniemi. You will find the contact information, opening times and telephone numbers for appointments and cancellations in the Web at yths.fi/en. FSHS Units The new Kumpula service point in Helsinki will be open from 1 September 2015.

BETTER STUDENT HEALTH GENERAL HEALTH (Floor 2) open mon-thu 8-15, fri 8-14 phone callback-service: your call will be forwarded to our callback service, follow the given instructions treatment need assessments, treatment instructions, nurse and GP-appointments in acute illnesses call in the morning (8-8.30)! check the health information section of our websites first homecare instructions etc.

BETTER STUDENT HEALTH Specialist appointments –if needed, a GP refers to a FSHS specialist or to specialised medical care at Central Hospital Laboratory –tests by appointment and referral only –book the appointment in the Web: X-ray, ultrasound Physiotherapy (3rd floor) –treatment need assessments and appointments , phone –examination, physiotherapy programme, self-care instructions

BETTER STUDENT HEALTH Health examinations FSHS sends all first-year students an electronic health inquiry during the first year of study public health nurse will send a reply message if necessary you will be asked to make an appointment with a public health nurse or an appointment for an oral health examination See also webbsites : Sexual health and contraception Virtual weight control group

BETTER STUDENT HEALTH Vaccinations tetanus-diphteria MMR polio flue-vaccination for risk groups hepatitis (by prescription) traveller´s vaccinations, contact: travel advice helpline -callback service, phone , mon-fri 8-16 Travel advice

BETTER STUDENT HEALTH MENTAL HEALTH (Floor 3) patient office open mon-thu and 12-15, fri and phone treatment need assessments by telephone mon-thu 8-15, fri 8-14 phone mental health advice, examination sessions, treatment sessions (psychotherapy sessions, crisis therapy, medical treatment)

BETTER STUDENT HEALTH ORAL HEALTH (Floor 4) mon-thu 8-15, fri 8-14 phone appointments with oral hygienists appointments with dentists fee € x-ray examinations Healthy teeth throughout life Fresher kisses Are you nibbling at your own teeth? The Wisdom Tooth

BETTER STUDENT HEALTH Start using your Citizen’s account  The Citizen's account allows safe communication between students and the FSHS.  After your appointment, you can use the account to discuss matters related to your treatment (test results, care instructions etc.) securely with FSHS staff at any time that suits you.  Use your online banking ID or mobile ID to create a personal account code at Watch Citizen’ s account -video! Take a look at the services you can use via your Citizen’s account yths.fi/en/e-communications Read more yths.fi/en/account

BETTER STUDENT HEALTH REMEMBER TO CANCEL YOUR APPOINTMENT cancellation numbers (when FSHS is closed): general health oral health mental health checking or cancelling an appointment: yths.fi/en/appointments

BETTER STUDENT HEALTH UNCANCELLED APPOINTMENTS If you do not cancel and do not arrive for the appointment, you will be charged 35 €, also if the appointment would have been free of charge.

BETTER STUDENT HEALTH WHEN FSHS IS CLOSED services are available only during the office hours! in case of acute illness contact the LOCAL HEALTH CENTER 8-16, fri € CENTRAL HOSPITAL € first aid available around the clock at Central Hospital AMBULANCE, phone 112 FSHS-fee does not include these services!

BETTER STUDENT HEALTH Local health center : health_care/services find your health center write your address

BETTER STUDENT HEALTH LOCAL HEALTH CENTERS First aid services are provided by local health centers on daytime (mon-fri) CENTRAL AREA (Keskusta) HEALTH CENTER Tapionkatu 7, tel HUHTASUO HEALTH CENTER Nevakatu 1, tel KUOKKALA HEALTH CENTER Syöttäjänkatu 10, tel KYLLÖ HEALTH CENTER Keskussairaalantie 20, tel

BETTER STUDENT HEALTH IN EMERGENCIES at nights (16-08) and during weekends first aid services are provided by the CENTRAL HOSPITAL of Central Finland Keskussairaalantie 19 Call before you go to Central Hospital Emergency Clinic: tel mon-fri weekends and public holidays 24 h this first-aid service is intended solely for those in need of immediate attention due to accident or illness Emergency | Central Finland Health Care District

BETTER STUDENT HEALTH PRIVATE MEDICAL CENTERS TERVEYSTALO, Väinönkatu 9, tel mon-thu , fri , sat-sun MEHILÄINEN, Kauppakatu 35, tel mon-thu 7-20, fri 7-17, sat DEXTRA, Cygnaeuksenkatu 8, tel Mon-wed 8-19, thu-fri

BETTER STUDENT HEALTH PHARMACIES international students can use ePrescription provided that they have a finnish identity code read more about ePrescription

BETTER STUDENT HEALTH INSURANCE STUDENTS FROM EUROPEAN UNION (EU) European Health Insurance Card verifying the insurance in their home country (or E111 or E109 form) entitled for the same services at the same price as finnish citizens NON-EU STUDENTS take an insurance before departure for Finland

BETTER STUDENT HEALTH students do not automatically get insurance when arriving to Finland. Please remember to check that you have a valid insurance. migri.fi > A student has to have insurance (for all)A student has to have insurance studyinfinland.fi > Insurance and health (non-EU students)Insurance and health studyinfinland.fi > Student Insurance Program (for all)Student Insurance Program read more: yths.fi/en/internationalstudentsyths.fi/en/internationalstudents

BETTER STUDENT HEALTH the page also answers some questions frequently asked by international students.questions give feedback on this page. Thank you! Facebook facebook.com/ YouTube youtube.com/ythsvideo youtube.com/ythsvideo Enjoy your studies! Photos: Vanessa Riki, Johanna Erjonsalo, Jami Hellman