Welcome to The Oriel Group. Adrian Stalley Director of Collections Services.

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Presentation transcript:

Welcome to The Oriel Group

Adrian Stalley Director of Collections Services

Adrian’s Background Managing Director of Oriel Collections Ltd Dedicated debt recovery partner 12 years at Endsleigh in Cheltenham Credit Control / Collections Manager N Power and a Vodafone subsidiary Married with 2 children

Who we are Specialists in outsourced financial services Collections Recruitment Support Contractor Payroll Accounting Have always been based in Cheltenham Established in 2000 Employ 100 people locally

Solid foundation – Fast growth 35 employees in debt recovery and growing Member of the CSA and Debt Buyers & Sellers Group Two Key Service Areas: Collections Support for Live business Debt recovery for insolvency services

Our Core Purpose “To positively impact the lives of the people and businesses that we work with by helping and supporting them in achieving and exceeding their commercial goals.”

Credit squeeze Audit your internal systems Better housekeeping Improved processes Adopt good habits Long-term benefit Weigh up + and – Navel gazing

Time 90% - credit control with the ‘bad boys’ 10% - your customers with potential

Better Sales Ledger Management 10 tips on how to avoid being owed money

1. Credit check your clients Would you lend a stranger a tenner?!

2. Credit Insurance Policy Sleep easy

3. Accurate Invoicing Wrong details delay your cash flow

4. Swift Invoicing Do not delay

5. Early telephone chasing Don’t be afraid to ask for YOUR money

6. Early danger signs Late payment Failed promises Lack of contact

7. Put clients on STOP! Follow-up action jeopardises their credit ratings

8. Avoid going legal too soon Risk losing the client Costly

9. Use a Debt Collection Agency promptly Get to the top of the list

10. Choose a DCA that understands you Value your brand capital CSA / DBSG membership

Reputation Pay on time yourselves – it’s your reputation at stake

Any questions? Tel: