Person Directed Mobility Management: Tools and Resources Jed Johnson & Virginia Dize National Center on Senior Transportation

NCST Organization Partnership between Easter Seals and the National Association of Area Agencies on Aging Funded by the Federal Transit Administration with guidance from the U.S. Administration on Aging National Steering Committee – Includes both Aging and Transportation organizations

NCST Mission To increase transportation options for older adults and enhance their ability to live more independently within their communities throughout the United States.

Technical Assistance Center Functions Training – webinars, distance learning, conference calls, travel training curricula Technical Assistance – toll-free number, Outreach – conferences, disseminate useful materials, website, print & e-newsletter, partnerships with national organizations Applied Research – Research contracts, Student Scholars program, community demonstration grants

Family of Transportation Services  Public transportation Fixed route/shuttles Travel training ADA Paratransit  Aging/Human Service transportation  Medical transportation  Older driver safety & driving transitions  Volunteer programs  Drivers/Accompanied  Taxi  Caregiver support  Van pools  Ride/car sharing Mobility management

NCST Resources

Assessment of Readiness for Mobility Transitions Assessment Tool Dr. Tom Meuser (University of Missouri – St. Louis) & Dr. Marla Berg-Weger (Saint Louis University) Clinical measure of emotional/attitudinal readiness of older adults to approach mobility transition 24 item scale to (1) raise individual awareness and (2) assess personal perspective re: mobility Distance learning event – Wednesday, March 2 nd Next step: on-line video supplement and training curriculum

Assessment of Readiness for Mobility Transitions Assessment Tool “Mobility counseling is a new and growing area as persons living into their eighth and ninth decades of life will likely need to retire from driving and find alternative means of remaining mobile. A person- centered approach to mobility counseling that integrates meanings and emotions is an important first step.” Dr. Berg-Weger

NCST & Eldercare Locator Eldercare Locator – a state-of the art person-centered call center A free public service of the U.S. Administration on Aging; administered by National Association of Area Agencies on Aging The first step to finding local services in every U.S. community Connects to trusted resources – AAAs, Title VIs, ADRCs Toll-free number ( ) since 1991; web site ( since 2001www.eldercare.gov 177,000+ calls and more than 1.8 million web site visits (2009)

NCST & Eldercare Locator 5 Information Specialists; 2 Eldercare Counselors, Bilingual Information Specialist Expertise provided by the National Center on Senior Transportation, Family Caregiver Alliance, Benefits Check-up Extended hours 9 am – 8 pm ET + Online chat NCST educates and prepares callers, offers information re: transportation options, older driver safety, caregiver transportation concerns New system and process – will learn and adjust to create the best possible consumer experience

Jed Johnson Virginia Dize General Information & Technical Assistance Please feel free to or call: (866) 528-NCST Sign-up for newsletters (or share your business card) Thank You