Microsoft Office 365 Overview

| Copyright© 2010 Microsoft Corporation Introducing Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.

| Copyright© 2010 Microsoft Corporation Microsoft Office 365 Value BEST PRODUCTIVITY EXPERIENCE Work together, smarter ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control Includes : * Access from mobile devices depends on carrier network quality and availability ** “Connect Securely” is not a guarantee of 100% connection security.” DELIVERING THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES

| Copyright© 2010 Microsoft Corporation The Next Generation of Cloud Collaboration 4 Improved management and control Simplified web access with streamlined user interface New role based user access New end-user access without a sign-on client Federation with on-premises Active Directory enables single sign-on New command line PowerShell access to manage Exchange Online services New flexible billing options New Office Professional Plus 2010 available as a subscription service, including Office Web Apps New Lync Online combines instant communications and online meetings in a single service Improved SharePoint Online and Exchange Online with new 2010 versions Richer browser experience New productivity features and capabilities* * Not all features are available in all subscription plans Improved management and control

| Copyright© 2010 Microsoft Corporation New personal My Sites to store important documents, and share expertise Greatly improved Team and Project sites New Extranet Sites to share information securely with customers and partners New Intranet sites to publish news and information to all employees Create simple public-facing web sites Expanded storage - 10GB/tenant MB/user Flexible service offering with pay-as-you-go, per-user licensing The complete Office experience with services integration in Microsoft Office 365 Simplified user set-up to preconfigure services Always the latest version of the Office apps, including Office Web Apps Familiar Office user experience to access services Productivity Feature Improvements Rich browser experience with new Outlook Web App Improved inbox management with conversation view Integrated multi-mailbox search and retention policies New personal archiving and compliance capabilities Greater IT control with new GUI and Remote Power Shell Combines 1:1 text/voice/video chat with multiparty online meetings in a single application and service Escalate conversations into ad-hoc online meetings with audio, video, PPT upload, and desktop sharing Simplified access for external meeting participants Contact photos and activity feeds Federation with Windows Live Messenger Streamlined user experience Note: Not all features are available in all subscription plans

| Copyright© 2010 Microsoft Corporation Office 365 for Small Businesses and Professionals Includes… 6 Exchange , Calendar, Contacts & Personal Archive 25 GB Mailbox ActiveSync Mobile Support SharePoint Team Sites 1 Office Web Apps Simple Public Website 2 Online Access databases Lync Rich Client Online meetings 3 Desktop Sharing Multiparty IM & PC-to-PC Calling Self-Help and Community Support KEY CAPABILITIES 1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain. 3 Online meetings limited to 50 participants users (max of 50 allowed) No IT needed Easy to try out Simple and easy to use Works with Microsoft Office Financially-backed 99.9% uptime guarantee Self-Help and Community Support

| Copyright© 2010 Microsoft Corporation When Is Microsoft Office 365 for Small Businesses Not Enough? There are several scenarios where Microsoft Office 365 for enterprises better meets the needs of small organizations Need Active Directory Sync Ability to sync/manage user groups Need Archiving archiving for legal compliance 2 Need BES Blackberry Enterprise Server 3 Growing to >50 users More than 50 PC org today or tomorrow 4 24x7 Phone support Higher touch vs. community support 5

| Copyright© 2010 Microsoft Corporation User Segment Offers: Plan K Family 500 MB mailbox No SharePoint storage allocation Outlook Web Access (full OWA, not Lite) POP Support Messaging, calendar, contacts Anti-Virus / Anti-Spam Site search capabilities Office Web Apps Microsoft Office 365 for Enterprises User Segments: Right features for the right users 8 Rich feature offering that meets a users full messaging and collaboration needs Low cost offering to users that do not have messaging and collaboration capabilities today User Segment Offers: Plan E Family 25GB mailbox 500MB SharePoint storage Full Client Connectivity (MAPI/IMAP) Mobility Lync (real time communications) Advanced Exchange & SharePoint capabilities Office Professional Plus On-premises access rights Key Differentiators

| Copyright© 2010 Microsoft Corporation For Information Workers Plan E Family

| Copyright© 2010 Microsoft Corporation For Kiosk Workers – Plan K Family Profile of a typical Kiosk Worker: Spends 5-10% or less of their time on a PC Shares a terminal with other kiosk workers Hasn’t had access to a corporate mailbox in the past Examples: manufacturing line worker, retail clerk, mail couriers Plan K Suites built to address different Kiosk worker needs: Office 365 K1: high volume offer for this segment Addresses most kiosk worker scenarios, where customers want to provide light and access to a company portal Provides capability to view Office documents Office 365 K2: Addresses kiosk workers that require information access & simple data input Includes Office Web Apps editing capabilities for an additional cost

| Copyright© 2010 Microsoft Corporation Designed for simplicity, control, and trust Transitioning From BPOS to Microsoft Office Migrations to Microsoft Office 365 will begin shortly after Microsoft Office 365 is available Customer remains in control for migration planning and scheduling Uninterrupted messaging flow Data safeguards and protection 24 x 7 IT level phone support What to Expect Desktop deployment – one-time setup required per PC (via Services Connector) o Operating System requirements - Windows 7, Windows Vista SP2, Windows XP SP3, Mac OS X 10.4 Productivity services requirements: o Web Based Access – IE7 on Vista, IE8 on XP, Firefox 3.x, Safari 4.x on Mac o Office Client Access – Office 2010, Office 2007 SP2, Office Mac 2008 Planning