QTC (A Lockheed Martin Company) Proprietary Information CSULA Senior Project Customer Portal Jethro Lipsun, Philip Taing, Kevin Seng & Jose Velazquez

QTC (A Lockheed Martin Company) Proprietary Information 2 Project Team  Liaisons: Nader Nemati, Terry Ehrhard and Luis Campos  Faculty Advisor: Jiang Guo  Students: –Jethro Lipsun –Kevin Seng –Philip Taing –Jose Velazquez

QTC (A Lockheed Martin Company) Proprietary Information 3 Agenda 1.Problem Definition and Solution 2.Strategies and Advantages 3.System Architecture 4.Demo Scenario a)FTP Gateway b)Web Services Gateway c)Data Entry Web Form Gateway d)SharePoint Import Program e)Website

QTC (A Lockheed Martin Company) Proprietary Information 4 QTC  Quality Timeliness Customer Service  Is the largest provider of Government- outsourced occupational health and disability examination services in the nation.  Government/DoD programs  Major Corporate Employers  Third-Party administrators  Private insurance companies

QTC (A Lockheed Martin Company) Proprietary Information 5 Problem Definition – Jose  QTC frequently acquires new customers  Customers often have unique referral information in various formats  Customers have different levels of technology to submit data  QTC must consume these various referral formats through a secure channel  Consolidate data to QTC's business process

QTC (A Lockheed Martin Company) Proprietary Information 6 Solution – Jose Gateway Channels:  SFTP – Submit data asynchronously  WebService – Submit data in real-time and get immediate feedback  Web Form – Allow customers to enter referral information

QTC (A Lockheed Martin Company) Proprietary Information 7 Strategies and Advantages – Philip  Referral Schema  Minimum changes coding  Gateway Channels  SFTP, Web Services, Web Forms  Validation  Flexibility  SharePoint  Queuing  Centralization  Security  SQL Server Database  Accessibility  Organized  ASP.NET Portal  User friendly  Management

QTC (A Lockheed Martin Company) Proprietary Information 8 System Architecture DEMO

QTC (A Lockheed Martin Company) Proprietary Information 9 Conclusion – Kevin  Problem Definition and Solution  Strategies and Advantages  System Architecture  Demo Scenario

QTC (A Lockheed Martin Company) Proprietary Information 10 Conclusion

QTC (A Lockheed Martin Company) Proprietary Information 11 Questions?