Unit 1: BRANDS

Business Brief (1/2) Philip Kotler has said “The most distinctive skill of professional marketers is their ability to create, maintain, protect and enhance brands” Consumers tend to form emotional attachments to foods and household goods they grow up with. In return new brands, find it hard to compete with the established brands.

Business Brief (2/2) What is a brand? BRAND- is a set of associations in the mind of the consumer - issues of brand awareness, brand image and brand equity: the value to a company of the brands that it owns

Starting Up (A) List some of your favorite brands. Then answer the ff. questions: 1. Are they international of national brands? 2. What image and qualities does each one have? value for money, luxurious, timeless, well-made, top of the range, durable, inexpensive, cool, reliable, stylish, fashionable, sexy 3. Why do people buy brands? 4. Why do you think some people dislike brands? 5. How loyal are you to the brands you have chosen?

Starting Up (B) A recent survey named the brands below as the world’s top ten. Which do you think is number one? Rank the others in order. Marlboro IBM Nokia Mircrosoft Mercedes Coca-Cola General Electric McDonald’s Intel Disney 1.Coca-Cola 2.Microsoft 3.IBM 4.General Electric 5.Intel 6.Nokia 7.Disney 8.McDonald’s 9.Marlboro 10.Mercedes Are you surprised by any of the answers?

Vocabulary (A) A.Match these word partnerships to their meanings 1loyaltya) the name given to a product by the company that makes it 2imageb) using an existing name on another type of product 3stretchingc) the ideas and beliefs people have about a brand 4awarenessd) the tendency to always buy a particular brand 5namee) how familiar people are with a brand 6launchf) the set of products made by a company 7lifecycleg) the use of a well-known person to advertise products 8rangeh) when products are used in fimls or TV programmes 9placementi) the introduction of a product to the market 10endorsementj) the length of time people continue to buy a product

Reading- Outsourcing Production (1/5) Outsourcing- can be where companies stop making goods or parts for these goods and subcontract this work to other companies, which may or may not be in the same country. 1. Please give examples of outsourcing. 2. What type of products are included under “Luxury goods” Why do some companies make luxury products abroad rather than at home?

Reading- Outsourcing Production (5/5) 1.What qualities do you associate with these brands: Swatch, Mercedes, Nokia? 2.What are their countries of origin? 3.What brands do you associate with these countries: Italy, France, Germany, Korea, Japan, South Africa, Spain, the UK, the USA? 4.What qualities do you associate with the brands you mentioned in 3? 5.Would you buy a genuine: a) Gucci product if it was made outside Italy? b) Sony Hi-Fi if it was made outside Japan?

Language Review (1/4) Present simple and Present continuous The Present Simple Uses: We use the present simple to give factual information, for ex. About company activities. Coach outsources all its products. Does Burberry outsource its products? We use the present simple to talk about routine activities or habits. I always buy Armani suits. Do you usually buy designer brands? The Present Simple Continuous: We use the present continuous to talk about ongoing situations and projects Sanyo is now reacting to this demand. We use the present continuous to talk about permanent situations. We are testing a new brand at the moment.

Language Review (2/4) Present simple and Present continuous Which of the time expressions below do we usually use with the present simple? Which of the time expressions do we usually use with the present continuous? Which are used with both? Usually Often Currently This year Nowadays At the moment Every day Once a month These days Now

Language Review (3/4) Present simple and Present continuous Complete these sentences with the present simple or the present continuous forms of the verbs in brackets. 1a) This year we _____ (try) to develop a brand with personality. b) We usually _____ (develop) brands that say something. 2a) Powerful brand names _____ (create) strong consumer loyalty. b) At the moment we _____ (look) for a new brand name that suggests something about the product’s benefits and qualities. 3a) L’Oreal _____ (sell) cosmetics and toiletries to consumers around the world. b) This year L’Oreal _____ (invest) over $120m in R&D. 4a) The marketing department always _____ (keep) within its budget. b) Because the company made a loss last year, the marketing department _____ (try) to reduce costs.

Language Review (4/4) Present simple and Present continuous Complete the text below with the present simple or the present continuous forms of the verbs in brackets. At the moment I _____ (work) for a cosmetics company. We offer a full range of cosmetic products and _____ (sell) cosmetics and toiletries around the world. Our main cosmetics brand _____ (dominate) the French market and it _____ (do) well in the rest of Europe at the moment, too. In fact, the brand _____ (become) more and more popular throughout the world and our market share _____ (grow) every day. We usually _____ (develop) and _____ (extend) products under our existing brand name. The brand is distinctive and _____ (stand) out from the competition. However, this year we _____ (create) a completely new brand of cosmetics.

Discussion- Two Promotions (1/2) CASE 1: Harley Davidson Read the case and answer the following questions: a)What is the brand image of Harley Davidson? b)Why were many people unhappy about the music at the party? c)What problem could Harley Davidson have in the future? d)What can Harley Davidson do to preserve its sales? Should it change its brand image? Should it look for new market segments? Should it stretch its brand?

Discussion- Two Promotions (2/2) CASE 2: JCB Read the case and answer the following questions: a)Where does the name JCB come from? b)What was surprising about JCB’s customer research? c)What sort of products do you think JCB developed as a result of its research? d)Can you think of a similar example of brand-stretching in your country?

Useful Language Asking for opinions How do you feel about…? What do you think? What’s your opinion? What’s your view? Giving opinions I think…/ I don’t think… In my opinion… Agreeing That’s true. I agree. Absolutely/ Exactly. I think so too. Disagreeing I see/ know what you mean, but… I’m afraid I can’t agree. Maybe, but… Making suggestions I think we should… How about…? Why don’t we…? Maybe/ Perhaps we could…