WIN Career Readiness Courseware Training Joan Mason WIN Training & Implementation Manager

Session Objectives Understanding WIN, WorkKeys & the CRC WIN Courseware – Student Perspective Placement Test Lessons and Exercises Post Test Added Resources WIN Courseware – Instructor Perspective Best Practices 2

Date Presenter Name Date Presenter Name ACT WorkKeys ® Employability System

Changes in Workforce Skills Needs Across Fifty Years

Projected Job Openings by Skill Level, Source: Dixie Sommers, “Overview of Occupational Projections, 2014,” 2007.

SKILL AREAS Reading for Information Applied Mathematics Locating Information Applied Technology Teamwork Observation Workplace Observation Listening Writing Business Writing ** 85% of ALL occupations utilize these skills

Applied Mathematics LEVEL CHARACTERISTICS OF PROBLEMS Skills 3 Translate easily from a word problem to a math equation All needed information is presented in logical order No extra information Solve problems that require a single type of mathematics operation (addition, subtraction, multiplication, and division) using whole numbers Add or subtract negative numbers Change numbers from one form to another using whole numbers, fractions, decimals, or percentages Convert simple money and time units (e.g., hours to minutes)

Applied Mathematics LEVEL CHARACTERISTICS OF PROBLEMS Skills 5 Problems require several steps of logic and calculation (e.g., problem may involve completing an order form by totaling the order and then computing tax) Decide what information, calculations, or unit conversions to use to solve the problem Look up formula and perform single-step conversions within or between systems of measurement Calculate using mixed units (e.g., 3.5 hours and 4 hours 30 minutes) Divide negative numbers

National Career Readiness Certificate Levels & Employability Core employability skills for approximately 30% of the jobs Core employability skills for approximately 30% of the jobs Core employability skills for approximately 65% of the jobs Core employability skills for approximately 65% of the jobs Core employability skills for approximately 90% of the jobs Core employability skills for approximately 90% of the jobs Core employability skills for nearly 100% of the jobs Core employability skills for nearly 100% of the jobs

North Carolina CRC

Applied Mathematics Locating Information Reading for Information The WorkKeys® system permits a direct comparison of the level of skills needed to perform a job with the level of skills an individual currently demonstrates. The WorkKeys-powered Career Readiness Certificate shows that an individual has achieved a level of performance across a range of skills which, in combination, establish the person’s readiness to enter a percentage of the jobs available as documented by the thousands of jobs in the ACT occupational profile database. The individual named on the face of this certificate has demonstrated the following proficiencies. Applied Mathematics Solve straightforward, basic problems requiring math operations; describe situations that require interchange of fractions, decimals, and percents to make sense; and manipulate simple money and time units to provide services or information. Put information in the right order to solve problems requiring one- or two-step math operations; and use averages, ratios, proportions, rates, and fractions to describe situations and report information. Perform several steps of logic and calculations; decide how to solve a problem; look up and use the correct formula; identify a best deal; calculate percent discounts and markups; and solve two-dimensional geometric problems to describe and analyze work situations. Locating Information Find or fill in basic information in a simple bar graph, table, or pie chart to comprehend work- related issues and problems. Find several pieces of information in straightforward charts, tables, and diagrams; summarize information; and identify trends in order to comprehend and analyze work-related issues and problems. Sort through distracting information to identify and compare trends in detailed tables, maps, instrument gauges, graphs, and blueprints in order to analyze and interpret work situations. Reading for Information Read and understand concise work-related documents, such as memos and announcements, in order to follow instructions and apply basic rules and information to workplace situations. Read and understand work-related documents, such as procedures, policies, and notices, in order to follow instructions and apply important details and conditional information to workplace situations. Read and understand work-related documents, such as technical manuals, in order to use the context to comprehend unfamiliar terms and jargon and to apply complex instructions to new workplace situations. This credential is registered with ACT in the National Career Readiness database and may be verified at If you have questions, call 1-800/WORKKEY. NATIONAL CAREER READINESS CERTIFICATE TM © 2008 by ACT, Inc. All rights reserved. Copying or reproducing this certificate is strictly prohibited *0411MG090*

Certificate Needs - Information Technology GoldSilverBronze Computer Programmers Computer Software Engineers, Systems Software Computer Specialists, All Other Computer Support Specialists Database Administrators Network Systems & Data Communications Analysts Computer Operators Computer Systems Analysts Data Entry Keyers

GoldSilverBronze Chefs & Head Cooks Cooks, Restaurant First-Line Supervisors/ Managers of Food Preparation & Serving Workers Food Service Managers Hotel, Motel, & Resort Desk Clerks Landscaping & Groundskeeping Workers Cooks, Institution & Cafeteria Dishwashers Gaming Cage Workers Hosts & Hostesses, Restaurant, Lounge & Coffee Shops Housekeeping Supervisors Janitorial Supervisors Maids & Housekeeping Cleaners Waiters & Waitresses Certificate Needs - Hospitality

Certificate Needs - Financial Services GoldSilverBronze Accountants Computer Programmers Computer Software Engineers, Systems Software Computer Specialists, All Other Computer Support Specialists Database Administrators Financial Manager, Branch or Department Loan Counselors Loan Interviewers & Clerks Loan Officer Network Systems & Data Communications Analysts Paralegals & Legal Secretaries Auditor Bill & Account collectors Bookkeeping, Accounting, & Auditing Clerks Computer Operators Computer Systems Analysts Data Entry Keyers File Clerk First-Line Supervisors, Customer Service New Accounts Clerks Tellers

Certificate Needs - Healthcare GoldSilverBronze Diagnostic Medical Sonographers EMTs & Paramedics Health Technologists & Technicians, All Other Medical & Clinical Laboratory Technicians Medical & Health Services Managers Pharmacy Technicians Physical Therapist Assistants Psychiatric Technicians Registered Nurses Respiratory Therapists Dental Assistants Dental Hygienists Health Support Workers, All Other Licensed Practical & Licensed Vocational Nurses Medical Assistants Medical Equipment Repairers Medical Records & Health Information Technicians Medical Secretaries Nursing Aides, Orderlies, & Attendants Psychiatric Aides Radiological Technologists Reception & Information Clerks Cooks, Institutional & Cafeteria Dental Laboratory Technicians Dishwashers Home Health Aides Housekeeping Supervisors Janitorial Supervisors Maids & Housekeeping Cleaners Social & Human Services Assistants

Certificate Needs - Advanced Manufacturing GoldSilverBronze Aircraft Structure Assemblers, Precision Calibration & Instrumentation Technicians Electric Motor & Switch Assemblers & Repairers Electrical & Electronic Inspectors & Testers Electrical Engineering Technicians Electro-Mechanical Technicians Electronics Engineering Technicians Environmental Engineering Technicians Industrial Production Managers Mechanical Engineering Technicians Semiconductor Processors Tool & Die Makers Chemical Equipment Controllers & Operators Combination Machine Tool Operators& Tenders, Metal & Plastic Electrochemical Equipment Assemblers Engineering Technicians, Except Drafters, All Other Industrial Engineering Technicians Machinists Maintenance Workers, Machinery Materials Inspectors Millwrights Numerical Control machine Tool Operators & Tenders, Metal & Plastic Numerical Tool & Process Control Programmers

Higher Skills = Higher Pay National Career Readiness Certificate Levels And Median Annual Salaries (U.S.) Gold OccupationsSilver OccupationsBronze Occupations $62,987$38,022$27,340 Sources: Bureau of Labor Statistics, ACT data

Credential Earned or Continue Courseware Credential Earned or Continue Courseware WorkKeys ® Assessments proctored in Assessment Center or integrated in to curriculum. WorkKeys ® Assessments proctored in Assessment Center or integrated in to curriculum. skills building – self-paced, can be used at home Placement Tests AM/RI/LI can be taken at home or on own time Placement Tests AM/RI/LI can be taken at home or on own time Participant Enrolled in program by administrator Participant Enrolled in program by administrator

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