Cisco WebEx Web Conferencing Solutions March 2014

Cisco Confidential2C © 2014 Cisco and/or its affiliates. All rights reserved. PRODUCTION: Please insert image of people – similar to this – who are involved in web conferencing. Ideally, I would like something that shows people from different parts of the world all talking together thanks to web conferencing. Thank you! Web Conferencing: Why Do It?

Cisco Confidential3C © 2014 Cisco and/or its affiliates. All rights reserved. 51% Market Share Cisco WebEx ® Leads the Market Cisco WebEx 51% Web Conferencing: The State of the Market InterCall 4% Adobe 5% Others 9% Citrix Online 20% Microsoft 11% Source: Synergy Research 2013

Cisco Confidential4C © 2014 Cisco and/or its affiliates. All rights reserved. The Challenges Reducing costs Increasing productivity Global updates Mobile workspace Improving collaboration BYOD Security Reliability (uptime)

Cisco Confidential5C © 2014 Cisco and/or its affiliates. All rights reserved. A Strategic Business Asset Lower business costs Reduced travel costs Improved collaboration andcommunication Easy integration withcollaboration infrastructure Mobility enablement Deployment choice Cost effectiveness Ease of use

Cisco Confidential6C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx: The Market and Technology Leader To read the Gartner Magic Quadrant Report. Select MQ Full NoteMQ Full Note The Magic Quadrant is copyrighted December 2012 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc.’s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the “Leaders” quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. Source: Gartner’s Magic Quadrant for Web Conferencing. David Mario Smith, December 2012

Cisco Confidential7C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Web Conferencing Overview Industry-Leading Web Conferencing Solutions  Industry-leading web conferencing  Audio, web, and high-definition video  Meeting, training, event, and support versions  Document, application, desktop sharing  Ad-hoc and scheduled meetings, schedule with Outlook and Lotus Notes  Meetings recording and playback or download  Supported on mobile devices  Android, iOS, Blackberry, Windows Phone 8  Consistent, cross-platform experience  Windows, Mac, Linux, UNIX, Solaris  Available in 13 languages  Securely delivered on demand or on premises Lower case “Leading” in title

Cisco Confidential8C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Meeting Center Share Ideas with Anyone, Anywhere on Any Device  Dynamic meeting experience with integrated audio, video, and content sharing  High-definition video  Document, application, and desktop sharing  Supported on mobile devices: Android, iPhone, iPad, Blackberry, and Windows Phone 8  Meeting recordings and playback  Supported on multiple platforms and available in 13 languages  Use for general team meetings, sales presentations and demos, project management, and more  Delivered as software as a service

Cisco Confidential9C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Training Center Deliver Rich, Interactive E-Learning  Unmatched interactivity  High-definition video  Hassle-free integrated audio  Breakout sessions and hands-on labs  Quick-response tools  Support for mobile devices*  Robust testing and reporting  LMS integration  SCORM compliance  Attention indicator Remove asterisk after “devices”

Cisco Confidential10C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Event Center Improve Reach, Effectiveness, and Results  Single solution for managing and delivering online events  Customized management  Automated registration and lead scoring  Highly interactive experience  PowerPoint and application sharing  High-quality video*  Q&A, chat, polling  Flexible integrated audio; VoIP and broadcast available.  Attention indicator  Supports up to 3000 participants* * Up to 500 for high-quality-video-enabled sessions

Cisco Confidential11C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Support Center Deliver Fast, Personalized Customer Service and Support  High quality two-way video  Advanced web ACD  Click to chat  Application, web, streaming video, and document sharing  PSTN or VoIP audio  Network-based recording  Robust reporting  Scalable software-as-a-service deployment

Cisco Confidential12C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Meetings Server Share Ideas with Anyone, Anywhere on Any Device  Dynamic meeting experience with integrated audio, video, and content sharing  High-definition quality video (360 P)  Document, application, and desktop sharing  Supported on mobile devices: Android, iPhone, iPad  Meeting recordings and playback or download  Supported on multiple platforms and available in 13 languages  Use for general team meetings, sales presentations and demos, project management, and more

Cisco Confidential13C © 2014 Cisco and/or its affiliates. All rights reserved. Cisco WebEx Web Conferencing: The Benefits Video Conferencing Audio Conferencing MeetingsTrainingEventsSupport Cisco WebEx ® Cloud Enterprise Network

Cisco Confidential14C © 2014 Cisco and/or its affiliates. All rights reserved. Best-in-Class Mobile Experience Rich Capabilities and Device Support* Android smartphones and tablets iPhone, iPod touch, iPad BlackBerry smartphones Windows Phone 8 *Functionality might vary per OS/device and Center  Host, join, start, schedule meetings  Audio conference (call-back or call-in)  View shared content, live annotations  Chat with others in the meeting  Pass the presenter role to another participant  High-quality, two-way multipoint video  Recording meetings  Share content or files from your iPad  Share your Blackberry screen Change the words “and Center” to black type.

Cisco Confidential15C © 2014 Cisco and/or its affiliates. All rights reserved. PRODUCTION: PLEASE CLEAN THIS SLIDE UP. THANK YOU! Be More Productive  Video in all offerings  View video and content simultaneously  Two-way video with voice-activated speaker switching  Seamless meetings with integrated audio  Telephony, VoIP, or mixed mode options for flexibility and cost savings  Global access telephone numbers (fees apply)  Call-in, call-back, toll, and toll-free options Meet Face to Face with HD Video

Cisco Confidential16C © 2014 Cisco and/or its affiliates. All rights reserved. Collaboration Meeting Rooms Extend Intelligent Video Collaboration to Anyone, Anywhere End-to-End Security ScheduleOnce Launch With a Click Meet With Anyone, Anywhere Cisco WebEx ® Meetings and/or Cisco TelePresence ® Conferences Video, Voice, and Content in One Seamless Experience

Cisco Confidential17C © 2014 Cisco and/or its affiliates. All rights reserved. Easy Desktop Integration Make Meetings Accessible from Commonly Used Tools  Instantly start and schedule meetings and invite participants  Start instant meetings  Microsoft Office  Microsoft Outlook  Lotus Notes  Instant message applications  Schedule meetings  Microsoft Outlook  Lotus Notes  Automatic installation and seamless integration

Cisco Confidential18C © 2014 Cisco and/or its affiliates. All rights reserved. Cross-Platform Support  Windows, Mac, Linux, and UNIX  Available in 13 languages Consistent cross-platform experience  Android, iPhone and iPad, Blackberry 10, and Windows Phone 8 Supported on mobile devices Lower case “platform” in title

Cisco Confidential19C © 2014 Cisco and/or its affiliates. All rights reserved. Record Sessions for On-Demand Playback Capture Meetings and Replay at Any Time  Capture, store, and edit recordings using integrated recording capability  Recordings capture all aspects of the meeting, including content, video, and audio content  Play back on-demand recording at any time  Browser-based on-demand streaming or download playback available Network-Based Recording Lower case “Demand” in title

Cisco Confidential20C © 2014 Cisco and/or its affiliates. All rights reserved. PRODUCTION: PLEASE HELP ILLUSTRATE THE IDEA OF LOWER COSTS. THANK YOU. FYI: THIS IS A FREE CLIP ART. Lower Costs

Cisco Confidential21C © 2014 Cisco and/or its affiliates. All rights reserved. Outstanding User Experience Clear, crisp audio and video High-availability service Low-latency content sharing Easy to use for presenters and attendees Attend on mobile devices Meet with anyone in the world

Cisco Confidential22C © 2014 Cisco and/or its affiliates. All rights reserved billion meetingminutes per month 5.7+ million mobile downloads Over 11 million registeredhosts worldwide 46+ million meetingattendees per month Needs space between meeting and minutes

Cisco Confidential23C © 2014 Cisco and/or its affiliates. All rights reserved. SE TEAM: Per Tim Ring 4/10, please add the following links: community/partner/collaboratio n/webex To Learn More partner/collaboration/webex partner/collaboration/webex Visit

Thank you.