What is Communication? Ch. 1

What is Communication? Communication – the process of transferring thoughts, ideas, and feelings from one person to another in commonly understandable ways.

The Communication Process Check out page 5

Words of the map - Sender – one giving message Receiver – one getting message Message – what is to be communicated Feedback – from receiver back to sender concerning original message Communication Barrier / Noise - it interrupts (can be internal physiological/psychological or external physiological) Channel – how message is communicated

The Three Codes that make up a message Verbal – What is actually being said or communicated – the words coming out of my mouth. Non-verbal– The facial expressions and body language that aid the message that is being communicated. Vocal – How the message is said with inflection, tone and articulation of the voice.

The Stats of it all - Birdwhistell Report 30-35% Verbal 65-70% Non-verbal & Vocal Mehrabian Report 7% Verbal 38% Vocal 55% Non-verbal

Basically Non-verbal has the most impact and Vocal is next in line so think about how you send your messages.

However, verbal is still important because what you’re communicating determines your intelligence. Verbal is what separates man from animal. So think about what you communicate.

Let’s talk about some good examples:

What are some Verbal problems? Poor articulation/Pronunciation – Deletions (fishin, goin, cause) AdditionsAdditions (athalete, warsh, fixinta) Substitutions (kin, git, cuz, iny) Filler Statements Umm, like, and-uh, so anyways Slang Informal, faddish language that is not understood by all

What are some Vocal problems? Monotone – speaker stays on one pitch Inflection – (or lack of) needs to be interesting with a variation in pitch, rhythm, and volume.

What are some Non-Verbal problems? Inappropriate gestures / movement – the over use of hand movements or walking the area too much. Lack of InvolvementLack of Involvement – your facial expressions seem to portray boredom.

How can we fix these issues? Let’s Brainstorm Table Talk for a couple of minutes – you can use the dry-erase boards again to organize your thoughts if you would like. We will talk about all our ideas and make a class list.

Types of Communication Interpersonal Communication – communication between two people (or a small group of people). Intrapersonal Communication – thinking/discussing with yourself in your mind. Oratory (or Public Communication) – speaking in front a large audience – presentational style.

Types of appeals - Logical Appeal / Logos - Emotional Appeal / Pathos - Ethical Appeal / Ethos - All types of appeals that are good to keep in mind when planning a speech.

Logical Appeal / Logos Using facts, statistics, and organization to appeal to your audience. This type of appeal reaches men best.

Emotional Appeal / Pathos Using emotions to appeal to the audience’s sympathies and imagination…to pull on their heart strings. Appeals most to women.

Ethical Appeal / Ethos Using trustworthiness and credibility to appeal to your audience…making them feel like you can be trusted because they are honest and right.

~Questions or Comments? Now is the time!