live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax:

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UMS M ULTI - CAMPUS MY C AMPUS E NTERPRISE

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: C RITICAL E LEMENTS FOR A S UCCESSFUL M ULTI -C AMPUS ENTERPRISE  Project Management, Governance, and Technical Teams System Governance Charter  The UMS Portal Governance Committee will provide administrative guidance and oversight in portal implementation and system-wide portal development efforts. The Committee will identify and prioritize new functions and recommend system policies and procedures relating to the content, functionality, and usage of the portal. -- Document included in conference materials – Campus Governance Charter  The Campus Portal Governance Committee is responsible for ensuring the local campus portal is appropriately implemented, managed, developed, and maintained. -- Document included in conference materials -- Community Admin and Content Editor Training  Provide hands-on training at each campus location with campus branded training documentation. -- Document included in conference materials --

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: C RITICAL E LEMENTS FOR A S UCCESSFUL M ULTI -C AMPUS ENTERPRISE  Project Management, Governance, and Technical Teams Project team which works in a highly collaborative manner with CampusEAI, governance, and other UMS ITS technical teams. Of vital importance to the success of the UMS myCampus Enterprise Project was the selection of a Portal Group Team. The Members (Project Manager and two Web Services Managers) must possess deep technical knowledge in many different areas, possess strong communication skills, and foster trust, respect, and a collaborative spirit between the campuses and technical teams. Prior to the myCampus Enterprise Portal Project, two of the selected team members had already laid the groundwork for trust and collaboration by assisting the UMS System Office with PeopleSoft application modifications and coding. It is important to note, the myCampus Enterprise Portal Project Team is led and located at the University of Maine at Farmington, one of the smaller institutions with an enrollment of just over 2000 students.

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: C RITICAL E LEMENTS FOR A S UCCESSFUL M ULTI -C AMPUS ENTERPRISE  Formal Project Plan and Implementation Process On-Campus Kickoff Meeting for each institution. Shared Google Doc with timeline milestones. Accountability for meeting milestones at campus and system level. This project is reported out to the Board of Trustees at regular intervals. Formal support/request method for each campus which allows for prioritization based on the campus needs. Frequent intrapersonal communications via phone or campus visits. Campus autonomy to brand/design to meet campus needs though strongly suggesting a uniform approach to navigation and look.

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: S COPING THE E NTERPRISE  Physical Infrastructure : no single-point failure UMS ITS Central Authentication Service Servers UMS ITS OPENLDAP Servers F5 Load Balancer with Sticky Sessions PeopleSoft (ERP) Web Services Redundant VM Servers  2 synced application servers (one on each VM)  2 node mySQL database cluster (one on each VM)

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: D EFINING THE E NTERPRISE

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: C ENTRAL A UTHENTICATION S ERVICES Allows for individual campus branded logins

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: R OLE CREATION FROM LDAP

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: R OLES IMPORTED INTO MY C AMPUS FROM LDAP The designator below is replaced with the appropriate institution code (UMF,UMA,UMM…) :STUDENT:ACTIVE :STAFF:ACTIVE :FACULTY:ACTIVE :ALLUSERS:ACTIVE :FACULTY:FULLTIME :FACULTY:PARTTIME :FACULTY:CHAIR :ADVISOR :STUDENT:APPLICANT :STUDENT:ADMITTED :STUDENT:CONFIRMED :STUDENT:MAJOR: :STUDENT: :STUDENT:DEPT: :STUDENT:LASTATTEND = :STUDENT:RESIDENT: :STUDENT:EMPLOYEE :STUDENT: :PERSONOFINT: :ALUMNI :STAFF:ADMINASST :DEPT: mainePersonFERPA mainePersonPORTALCAMPUS

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: C AMPUS L ANDING P AGE  Determined by LDAP PortalCampus attribute Single-Campus user is straight forward Multi-Campus user follows defined rule set for attribute Custom application allows user to change attribute if rule set does not meet their needs or desire

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UMA B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UMF B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UMFK B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UMM B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UM B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: USM B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UMPI B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: UM S YSTEM B RANDED C OMMUNITY

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: “G UEST ” ( MY C AMPUS ) C OMMUNITY P URPOSE ?  In one-campus portals, the Guest community is usually the primary community The Guest community is usually “Home” in the UI The stakeholders learn to divide up real estate among Guest community pages / parts Often “Regular / Enterprise” roles are created to empower staff to manage these pages / parts These approaches likely will not work for multi- campus environments…

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: C AMPUS -B ASED T HEME A DAPTATIONS  Maine’s campus “portals” (really communities) desired “Home” to be the primary campus home page Fixed via theme coding at velocity template level /group/umf/home becomes “Home” for the UMF campus theme  Quick-Access v7 theme features also recoded myMessages, Events pop-outs and iFrame “landing” page are by default looking for /group/mycampus/landing (calendar, my-messages) pages Changed theme coding to use the community’s local (community landing, calendar, my-messages) pages

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: U NIVERSITY OF M AINE ’ S G UEST C OMMUNITY  “Catch All” area for misfits, identity issues  Help / Assistance available  Traffic signage to campus portals  Message center for message senders  Portal admin-only screens

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: E MPOWERING C AMPUS C ONTENT M ANAGERS  Re-usable Community Roles Campus-based (portal) administrator assigned Community Administrator role All campus admins added to a role “Campus Portal Administrators” (to expose reporting screens, admin utilities) Known departmental content managers identified, roles created for each Page and portlet update privileges pre-assigned to real estate stakeholder authors will update See additional spreadsheet of Community Editor roles – e.g. Registrar Editor, Library Editor, Financial Services Editor, Fitness Editor

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: A T YPICAL E DITOR A CCOUNT V IEW - R OLES

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: E MPOWERING C AMPUS C ONTENT M ANAGERS  Editor pages set up  Only viewable by content managers  All content blocks that department manages are on their editor page  Each content block is permissioned to allow the Editor role to update  Changes are revealed to end user on the appropriate pages  Editors don’t need to think about permissions / configurations

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: E DITOR P AGE - F ITNESS

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: F ITNESS P AGE IN C ONTEXT (E ND - USER V IEW )

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: N EXT S TEPS  Resolve issues with portlets/applications which do not fully function as expected in enterprise edition (QuickLaunch and myMessages)  Finish Implementation of remaining campuses (UM, UMPI, USM) before the start of the new academic year  Work with UMS ITS to allow each campus LDAP Grouper access to create their own LDAP groups which can be imported into portal.  Work with UMS group to define system-wide vision for mobile and the relation to the myCampus Portal.  Develop additional Web Services applications from the ERP (PeopleSoft) with guidance from System Governance group

live. learn. work. play Superior Ave E Suite 310 Cleveland Ohio Tel: Fax: