ACN Product Overview Broadband Australia Information correct as at 17 February 2016

ADSL 2+ What is it? High speed Broadband delivered using your phone line over the copper network Bundled with a compulsory phone service which provides you with a phone number and line rental enabling you to make and receive phone calls Available to Residential & Small Business customers Available in metro & regional areas of Australia (excluding nbn™ ready areas)

ADSL 2+ Why choose ACN? We use the reliable and extensive Telstra network Quality and reliable service Multiple users and devices on the one connection

ADSL 2+ Who is this product ideal for? Customers requiring a high speed and reliable Broadband service Customers who use the Internet for , social media, general web surfing, video steaming (YouTube) and online gaming Customers who prefer to use a traditional phone service to stay in touch with friends and family here and overseas or make business calls Customers who want one provider and one bill for their Broadband and Phone line Customers who want to benefit from a discount by bundling their Broadband and Phone line

Naked DSL What is it? High speed Broadband connection using your traditional copper phone line which does not have an active phone number attached to it Available to Residential & Small Business customers Available in metro areas only (excluding nbn™ ready areas)

Naked DSL Why choose ACN? We use the extensive Optus Wholesale network Quality and reliable service Multiple users and devices on the one connection No longer pay phone line rental Great value call rates and savings by adding a Voice over Internet Protocol (VoIP) service with an ACN Analogue Telephone Adaptor (ATA) device

Naked DSL Who is this product ideal for? Customers requiring a high speed and reliable Broadband service Customers who use the Internet for , social media, general web surfing, video steaming (YouTube) and online gaming Customers who prefer to use their Mobile phone to make calls Customers who are interested in a VoIP service

Bundle What is it? Customers can bundle a phone service with an Internet service to receive discounts and a single monthly bill ACN bundles include –Phone & ADSL or –VoIP & Naked DSL (Envision) Available to Residential & Small Business customers

Market Share ^Australian Bureau of Statistics, Data excludes Mobile and Mobile Broadband services According to the Australian Bureau of Statistics there were over 6.6 million^ internet subscribers in Australia at the end of As at 31 st December 2014, almost all (79%) of internet connections were DSL Broadband services Broadband Product

nbn™ Opportunity * As the nbn™ rollout continues, the Australian Government has forecast: 1.4 million (11%) of homes and businesses will be nbn™ ready as of December 31, million homes will be serviceable by June million (100%) homes by 2020* Every household MUST choose a nbn™ service provider and get connected to the nbn™ within 18 months of their premises becoming ready for service nbn™ Technology Type

Broadband Speed The table below provides the minimum speed requirements for specific traffic types Minimum Speed Requirement < 1Mbps Web Surfing >1.6Mbps Facebook >1.6Mbps Skype Normal Quality: >500Kbps upload and download HD Quality: >1.5Mbps upload and download Online Gaming >1Mbps Internet TV (Netflix) and YouTube Standard Definition >3Mbps High Definition: >5Mbps

Broadband Speed The table below shows the maximum theoretical and typical speed for your customer’s service based on the distance from their premises to the local exchange. Numerous factors can affect the speed achieved. Distance Maximum Theoretical Estimated Download Line Speed Typical Line Speed 0 – 1.7 KM Up to 20 MbpsUp to 14 Mbps or faster 1.8 KM Up to 18 MbpsUp to 12 Mbps 2.2 KM Up to 16 MbpsUp to 10 Mbps 2.4 KM Up to 14 MbpsUp to 10 Mbps 2.6 KM Up to 12 MbpsUp to 8 Mbps 2.9 KM Up to 10 MbpsUp to 7 Mbps 3.2 KM Up to 8 MbpsUp to 6 Mbps 3.5 KM Up to 6 MbpsUp to 5 Mbps 4.1 KMUp to 4 Mbps

Broadband Usage Guide Internet usage is the amount of data which is transferred between a computer or other device (e.g. smart phone, tablet) and the Internet over a specified period of time. Data usage will be accrued in bytes (B) where 1 KB = 1000 B, 1 MB = 1000 KB and 1 GB = 1000 MB and includes both uploads and downloads.

Broadband Usage Guide The following table estimates the amount of data required for internet usage*. ✔ Safe ✔ Caution customer may go over their data allowance ✖ Warning customer likely to go over their data allowance A calculation tool to determine data requirements is available at * Data Requirements Average100GB plan500GB plan1,000GB plan 50 KB per ✔✔✔ Web Surfing2.5 MB per minute ✔✔✔ Facebook2 MB per minute ✔✔✔ Skype360 KB per minute ✔✔✔ Online Gaming1.5 MB per minute ✔✔✔ YouTube 8.3 MB to 60 MB per 5 minutes dependent on quality ✔✔✔ Internet TV (Netflix) 8.3 MB to 60 MB per 5 minutes dependent on quality ✔✔✔ Downloading Movies & TV Estimate 3 GB per hour for full HD & 700 MB per hour for SD ✖✔✔

Broadband Plans ADSL2+ PLANS Plan 50Plan 250Plan 500 Monthly Data Allowance 50 GB250 GB500 GB Monthly Charge^ $49.00$59.00$69.00 All ADSL2+ & Naked DSL plans are worth 1 customer point # 12 month agreement term ^Regional areas add $10 to monthly plan fee #Check the latest ACN Compensation Plan for full detailsACN Compensation Plan Prices correct as at October 1, Visit acnpacific.com.au for the latest pricing and full Terms & Conditions NAKED DSL PLANS Naked 30Naked 250Naked 500 Monthly Data Allowance 30 GB250 GB500 GB Monthly Charge^ $55.00$69.00$85.00

Bundle Plans (Phone & ADSL) Bundle 50Bundle 250Bundle 500 Monthly Data Allowance 50 GB250 GB500 GB Monthly Charge^ $69.00$79.00$89.00 Local Calls Unlimited* National Calls 19c/min + 39c flagfall ($2 for 2 hours) Unlimited* Calls to Australian Mobiles 39c/min + 39c flagfall ($2 for 20 mins) 29c/min + 39c flagfall ($2 for 20 mins) Unlimited* Phone & ADSL Bundles are worth 4 customer points # 12 month agreement term ^Regional areas add $10 to monthly plan fee *ACN Acceptable Use Policy applies #Check the latest ACN Compensation Plan for full detailsACN Compensation Plan Prices correct as at October 1, Visit acnpacific.com.au for the latest pricing and full Terms & Conditions

Envision Bundle (Naked DSL + VoIP) Plans Envision 50Envision 250Envision 500 Monthly Data Allowance 50 GB250 GB500 GB Monthly Charge^ $69.00$79.00$89.00 Calls to Australian Fixed Lines Unlimited* Calls to Australian Mobiles 15c per min Unlimited* Global ACN-2-ACN VoIP Calls Unlimited* $0 International Calls* (first 60 mins per call) 20 landline & 16 mobile destinations 40 landline & 24 mobile destinations 85 landline & 34 mobile destinations Envision Bundles are worth 4 customer points # 12 month agreement term *ACN Acceptable Use Policy applies #Check the latest ACN Compensation Plan for full detailsACN Compensation Plan Prices correct as at October 1, Visit acnpacific.com.au for the latest pricing and full Terms & Conditions

Online Sign-up How do my customers apply for an ACN service? Customers can sign-up to any service via your ACN Direct Storefront website Customers can also sign-up via acnpacific.com.au, but must specify your IBO Business ID when completing their online application Refer to the product section of IBO Back Office or the Help & Support section of acnpacific.com.au for instructions on how to sign-up online.