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2 Overview State-of-the-State/County/City No Illegitimate Jurisdictions Best is Yet to Come!

3 State-of-the-State/County/City Applus U.S. Programs:  States: Connecticut Georgia Illinois Washington  Counties/Cities: Canyon County & the City of Kuna, Idaho New York Taxi and Limousine Salt Lake County, Utah Weber County, Utah

4 State-of-the-State/County/City All programs are fully operational except for New York Taxi & Limousine Current I/M implementations:  Illinois  New York Taxi & Limousine

5 State-of-the-State/County/City Current I/M implementations:  Illinois November 1, 2016, implementation New customer service-related features including: –Enhancing website –Assuming call center (hotline) from the IEPA –Automating waiver, damage claim, etc. processes (online submissions) –Integrating DAD

6 State-of-the-State/County/City Current I/M implementations:  New York Taxi & Limousine October 1, 2016, implementation New features include: –RFID for vehicle identification –Inspector Authentication using RFID & Facial Recognition

7 State-of-the-State/County/City Operational Programs - Highlights:  Connecticut Implementation of new EDBMS (VID) Integration of fleet testing program

8 State-of-the-State/County/City Operational Programs - Highlights:  Georgia Phase V –Responsible for certification of new software for participating equipment manufacturers »Approval of specifications »ATP »Beta testing –New features include: »No more dial-up »Finger vein biometric –November 1, 2016, deadline

9 State-of-the-State/County/City Operational Programs - Highlights:  Idaho Use of web services has greatly enhanced registration revocation and reinstatement processes 20% increase in test volume due to improved notification process  Illinois No station exceeded the contractual monthly average wait time requirements in 2015 Received 316 compliments

10 State-of-the-State/County/City Operational Programs - Highlights:  Utah Upgraded mobile diesel testing equipment Integrated the results into the VID  Washington Implemented DAD units in all centralized and decentralized workstations

11 No Illegitimate Jurisdictions Implemented/ing DADs in the following jurisdictions:  California  Idaho  Washington  Connecticut  Illinois  New York Tax & Limousine  Salt Lake County, Utah

12 The Best is Yet to Come! Applus is celebrating 20 years in I/M. We have experienced:  IM 240 through DADs  Dial-up test data transmission to TCPIP and wireless Applus is excited by change and that each program is different:  Specific to the jurisdiction’s rules and regulations  Advancing technology  Jurisdiction’s lessons learned

13 The Best is Yet to Come! Applus lessons learned:  Set clear expectations early on  Use good project management approach and principles  Communicate, communicate, communicate  Be transparent  Deliver what you propose  Remain committed at all levels

14 Thank you!!!