Approaches to Staffing

Lesson objectives: 1. I can explain in detail the advantages and disadvantages of internal and external recruitment for a business. 2. I have investigated the recruitment process in McDonalds and/or a company of my choice from answering the questions.

Recruitment and selection (cont’d) Keywords: External recruitment: This is when a vacancy is filled by someone who is not an existing employee in the business Internal recruitment: This is when a vacancy is filled by someone who is an existing employee of the business. Job advertisements: What should be included? Where should it be placed? How much will advertising cost? Application forms: This needs to be completed often with a CV and a letter of application. C.V’s: This is a summary of a persons qualifications, experience and qualities. Interviews: These might include other selection tasks, written tasks, practical tests or making a presentation about a topic.

Method of recruitment AdvantagesDisadvantagesExamples of jobs suitable for this method of recruitment Internal: Notieboard or company newspaper External: Local newspapers National newspapers Specialist magazines Recruitment agencies Government run job centres Progress

Method of recruitment AdvantagesDisadvantagesExamples of jobs suitable for this method of recruitment Internal: Noticeboard or company newspaper It saves time and money, compared with recruiting someone from outside the coy No new ideas come into the business. There might be jealousy or rivalry amongst existing employees Most multinationals Heinz, McDonalds, Gucci External: Local newspapersA cheap form of advertising Only get locals with local mindset Usually for factory and office jobs. National newspapersThis will attract people to move to the firm. More expensive Specialist magazinesGood to try to find a scientist Expensive and subscription is a fixed cost Professionals Recruitment agenciesGood when there is a temporary vacancy The agency services are expensive Telephone companies Hospitals, schools. Government run job centres Accurate details about the job are given. Jobs might be below the candidates skill level and they will be pushed into it Theme Parks Restaurants Old folk residential homes

1. Mike is a manager of your company with unique and valuable skills. He has 3 children and needs to pick them up and drop them at school. What advice can you come up with to keep Mike as an employee?

2. You have a small office and while it needs to be cleaned after office hours at night, you don’t need a full-time employee to clean such a small space. What options can you consider?

3. Wendy is an important member of your organization as she is the only one who knows how to use the Account Keeping software. When she falls ill the office really slows down. What options can you consider to reduce this problem?

4. You own a farm that picks oranges. Unfortunately for workers, you only require them while oranges are in season. And so, you will need much larger workforce for 6 months of the year while you can ‘pick’ oranges. What options can you consider to staff your farm?

5. An employee of yours has been caught steeling from the cash register. What do you do?

6. An employee of yours has done nothing wrong and is still capable of performing their job when required. However, your business has slumped and cannot afford rising staff costs. What can you do?

7. Trade unions Quiz Fling the Teacher