Learning objectives Develop an understanding of: selecting the best employees, interviews, assessment criteria and tests Learning outcomes Describe the recruitment process - E Explain the difference between internal and external recruitment and its advantages and disadvantages - C Analyse the various ways of selecting people - A

 Produce a business guide to recruitment and selection.   Include the stages a business needs to go through to recruit employees, how applicants find out about the job, how employers find out information about. Provide some examples of the different stages and information involved.   You can present your guide in a style of your choice – eg a flow chart, poster, advice leaflet.  Some of you may have already completed this and I have these in the staff base so no need to do it again.

Activity - The following are the different steps in the recruitment process, but they have been muddled up. In your book write down the correct order you think the steps should go in:

Why might a vacancy occur?

Vacancy may arise as a result of: Retirement; Promotion; Resignation; Business expansion.

A study of what the job entails; A description of the tasks, skills qualities and training required to do the job.

The job title; The position within the organisation; A list of duties. The Job Description is a written description of what the job consists of:

Qualifications; Experience; Skills; And the Personal Qualities of the ideal candidate. The Person Specification lists the:

What is the difference between internal and external recruitment ? Draw two thought showers of all the internal and external recruitment methods a business can use – Example – Example - newspaper Internal recruitment External recruitment

1. Draw a table of the advantages and disadvantages of internal and external recruitment InternalExternal ADVDISADVADVDISADV

May be advertised: Internally – notice boards, circulars, company magazines; Externally – local or national papers, recruitment agencies, careers service.

 Internal Advantages: ◦ Cheaper ◦ Candidates have inside knowledge of the business ◦ Need short periods of training ◦ Internal promotions act as incentives to others to work harder ◦ Business will already know the candidate ◦ Avoids pitfalls of recruiting a candidate who looks good on paper but fails to deliver

 Internal Disadvantages: ◦ Creates another vacancy within the business ◦ Can cause jealousy ◦ No introduction of fresh ideas into the business

 External: ◦ Can introduce vital new ideas which lead to positive improvements ◦ Widens the talent pool of available candidates  BUT: ◦ Is more expensive and time consuming ◦ Could lead to someone who looks good on paper but is not so good in practice being recruited Question – What are the different methods a business can use to select employees?

In pairs, you have got 4 job adverts in front of you. Draw similarities and differences between the adverts. Discuss and write down the good and bad points of each advert. Can you highlight which adverts are internal and which are external.

 How can candidates apply for a job?

A letter of application; An application form; A Curriculum Vitae. Applicants may be asked to apply by submitting:

Compares the documents submitted; Selects those who closely match the ‘person specification’; Invites short listed candidates to attend interview. Human Resources Manager will:

Good answers to all questions; Attitude and dress; Body language. The interviewers look for:

 Face to face interviews are most common way of assessing potential candidates:  One to one: a single, senior individual in the organisation gives a unique, personal interview to every candidate. Gives the employer a much better understanding of whether the candidate will fit into the organisation

 Most suitable candidate Is selected; References are followed up and if satisfactory; Job offer is made; Contract is drawn up. Following the interviews:

 12 volunteers.  You will need to go away and create a brief CV and letter of application towards the role of ‘Best Business Studies Student’  The rest of you, split into 2 groups, each group will be a interview panel, you should create a series of questions to ask your quota of candidates. You will then come to an overall decision as to the best candidate you interviewed. You should also consider their supporting documents in your decision.

 List 2 bullet points about what you have learnt today  Write 1 thing that you wish to know more about in this topic.

 Complete the 2 exam questions provided

 Produce a business guide to recruitment and selection.   Include the stages a business needs to go through to recruit employees, how applicants find out about the job, how employers find out information about. Provide some examples of the different stages and information involved.   You can present your guide in a style of your choice – eg a flow chart, poster, advice leaflet.