KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Theme: Engagement Engaged employees are those who are fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization’s interests. Wikipedia Free Dictionary KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Goal: The KCTCS President will actively engage the KCTCS faculty and staff in re-imagining the future of KCTCS as the nation’s premier community and technical college system. The implementation of these engagement activities will support the ongoing KCTCS Transformation and the achievement of the goals, performance measures, and targets outlined in the KCTCS Strategic Plan and the three KCTCS mission areas of: Workforce Education Transfer Education College and Workforce Readiness KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Target Measurement: President McCall will: Visit each KCTCS college to engage faculty and staff in a dialogue about their aspirations and perceptions of KCTCS as the “premier” system in the nation. Involve KCTCS faculty and staff in defining KCTCS as the nation’s premier community and technical college system based on the following guiding principles that were developed by the KCTCS President’s Leadership Team in May 2012: Student Success Shared Vision Innovation Continuous Improvement Report a summary of the input received from the interactions and dialogue with faculty and staff to every KCTCS employee to serve as a guide for moving forward with KCTCS Transformation and beyond. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

TARGET MEASUREMENT 1 Visit each KCTCS college to engage faculty and staff in a dialogue about their aspirations and perceptions of KCTCS as the “premier” system in the nation. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Engaging KCTCS faculty, staff, and students in defining our future state of being “premier” is the first step in managing the strategic changes necessary to achieve transformation as outlined in the KCTCS Business Plan.

COLLEGE VISITS President McCall’s “LISTENING TOUR” KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

ENGAGEMENT PROCESS Ensures the intentional inclusion, involvement and empowerment of impacted stakeholders in the design, implementation, and sustainment of transformative initiatives. Leads to defining and designing our future state Identifies possible scenarios to act upon moving forward Asks “What is the best possible version of our future, based upon our mission and values, and what changes should we make to get there?” KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Engagement Activities Prior to College Visits ANSWERING QUESTIONS FROM PRESIDENT MCCALL Prior to President McCall’s visit, college faculty and staff were presented with a set of questions to answer prior to the college visit ASKING QUESTIONS OF PRESIDENT MCCALL Two weeks prior to college visit, an electronic survey was sent to college faculty and staff to elicit questions of President McCall. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

SAMPLE COLLEGE CHECKLIST SAMPLE VISIT AGENDA KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

COLLEGE VISIT FORMAT COORDINATION AND LOGISTICS: A Single Point of Contact (POC) at each college was designated to coordinate the agenda, schedule, and activities for President McCall’s visit. A checklist was provided to assist in planning. GREETERS AND ESCORTS: College students, faculty, and/or staff were selected to serve as greeters and escorts from one area of the campus to another SETTINGS: President McCall visited classrooms, labs, and/or offices where faculty, staff, and/or students were actively involved in transformation activities or where examples of best practices could be demonstrated. RECORDER: The college designated someone to attend each session to collect feedback/input received from faculty, staff, and students. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Component 1: SHARED VISION FOCUS Component 2:STUDENT SERVICE FOCUS Component 3:INFORMAL - No Agenda, Any Topic Component 4:STUDENT SUCCESS FOCUS Component 5:INNOVATION FOCUS Component 6:STUDENT TRANSFER FOCUS Component 7:CONTINOUS IMPROVEMENT FOCUS Component 8:DEVELOPMENTAL EDUCATION FOCUS COLLEGE VISIT COMPONENTS (In any order) KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

COMMUNICATIONS AND PROMOTION A Transformation Communications Manager was designated by each College President to: Communicate and promote the visit prior to President McCall’s arrival. Ensure consistent messaging and use of various communication tools that were provided in advance. Develop a communications plan that included the use of various channels (i.e. Facebook, Twitter)s, a college Transformation site on ThePoint, s, etc. Assist college president in communicating to employees and completing the “Pre-Visit Q&A” processes using an electronic survey instrument Arrange for photography and collect captions during the visit. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Examples of Facebook and Twitter communications before, during, and after each visit. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

SEPTEMBER 13, 2012 BIG SANDY NOVEMBER 15, 2012 SOUTHEAST OCTOBER 1, 2012 HENDERSON NOVEMBER 29, 2012 SOUTHCENTRAL KY OCTOBER 4, 2012 HOPKINSVILLE FEBRUARY 20, 2013 MADISONVILLE OCTOBER 16, 2012 OWENSBORO FEBRUARY 25, 2013 SOMERSET OCTOBER 29, 2012 ASHLAND APRIL 8, 2013 BLUEGRASS OCTOBER 30, 2012WEST KENTUCKY APRIL 11, 2013 MAYSVILLE NOVEMBER 1, 2012 JEFFERSON APRIL 15, 2013 GATEWAY NOVEMBER 7, 2012HAZARD MAY 2, 2013ELIZABETHTOWN COLLEGE VISIT SCHEDULE

Target Measurement 1 OUTCOMES Visited all 16 KCTCS colleges and the System Office on his Listening Tour Engaged with over 1,800 employees Engaged with 235 Twitter followers Elicited 1,176 survey responses KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

TARGET MEASUREMENT 2 Involve KCTCS faculty and staff in defining KCTCS as the nation’s premier community and technical college system based on President’s Leadership Team guiding principles developed in May KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

TARGET MEASUREMENT 2 PROCESS Solicited feedback from employees via surveys, interviews, and listening sessions Employee feedback was recorded, compiled, and summarized Definitions of “Premier” emerged as well as definitions of premier for each of the guiding principles: Student Success, Shared Vision, Innovation, and Continuous Improvement. SAMPLE ELECTRONIC SURVEY KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Target Measurement #2: Outcomes Definitions of “Premier”

To be the best of the best. To excel at meeting student needs To being recognized nationally known by educational leaders like the Gates Foundation, Lumina Foundation, etc. To set the bar high, maintain it, and continue to raise it up. To be a national model that all other colleges will want to emulate. To ensure that KCTCS students are employed and productive. To offer programs needed most in the community. To be proactive. To change as needed. To creating atmospheres of respect, teamwork, recognition, empowerment, and resourcefulness. To build/utilize collaborative partnerships. To stay current; use technology strategically. SUMMARY DEFINITION OF “PREMIER” based on faculty and staff feedback and input

Four guiding principles resulting from 2012 PLT Retreat Shared vision Student success Innovation/risk taking Continuous Improvement SUMMARY DEFINITION OF “PREMIER” based on faculty and staff feedback and input

GUIDING PRINCIPLE: Student Success KCTCS will provide each student with the help and high-quality resources needed to ensure successful transition to the workforce or a four-year college.

GUIDING PRINCIPLE: Shared Vision KCTCS will ensure the success of our diverse student population and the future of our state by leading the nation in programs, people, partnerships, and service. SUMMARY DEFINITION OF “PREMIER” based on faculty and staff feedback and input

GUIDING PRINCIPLE: Innovation KCTCS will anticipate the needs of the marketplace to provide cutting-edge, flexible, and integrated education options that position our students for success. SUMMARY DEFINITION OF “PREMIER” based on faculty and staff feedback and input

GUIDING PRINCIPLE: Continuous Improvement Collaborating closely with business, communities, and our employees to invest in creative best-practice strategies that are focused on continually higher standards and outcomes. SUMMARY DEFINITION OF “PREMIER” based on faculty and staff feedback and input

TARGET MEASUREMENT #3 Report a summary of the input received from the interactions and dialogue with faculty and staff to every KCTCS employee to serve as a guide for moving forward with KCTCS Transformation and beyond. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

TARGET MEASUREMENT #3 PROCESS The feedback received from faculty and staff was recorded, compiled and summarized Photos and videos were taken to share with KCTCS faculty and staff. A written report is being compiled for distribution to all KCTCS faculty staff in early October A website is bring developed to capture all of the activities, input, and data associated with the college visits and to address/answer the questions that were asked by faculty and staff during the tour. KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

TARGET MEASUREMENT #3 OUTCOMES Transformation TV - The Listening Tours were featured on several episodes of the Transformation TV which were shared with KCTCS faculty and staff allowing them to view the highlights of each college visit. Transformation TV links: Episode One: Episode Two: Episode Three: Episode Four: Episode Five: KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

Transformation TV Episode 5 INhttp:// KCTCS PRESIDENT’S LEADERSHIP INITIATIVE

FINAL REPORT TO KCTCS FACULTY AND STAFF KCTCS PRESIDENT’S LEADERSHIP INITIATIVE