Confidential | Copyright © 2014 TriZetto Corporation 1

2 Next Generation of TriZetto Constituent Web Solutions Jason Strong – Director Portal Solutions

Confidential | Copyright © 2014 TriZetto Corporation 3 Agenda  Where we were with Constituent Web Solutions (CWS)  What happened in 2013  Where we are going in the new 5.2 version  Why are we changing things?  Visuals

Confidential | Copyright © 2014 TriZetto Corporation 4 Where we were in Constituent Web Solutions

Confidential | Copyright © 2014 TriZetto Corporation 5 Self-Service - Where we were  Java based  Older versions of WebSphere  Dated design  Usability issues  Functionality gaps

Confidential | Copyright © 2014 TriZetto Corporation 6 Self-Service – What happened in 2013  SQL 2012 Compatibility.  PCP Roster feature for Provider Service.  Google Map and Driving Directions for Providers  Claim Submission  Referral Search Improvement: Sending associated provider ids in Search Referral request  Eligibility/Benefits History  Grid sorting  Deductibles and limits

Confidential | Copyright © 2014 TriZetto Corporation 7 Member Eligibility History

Confidential | Copyright © 2014 TriZetto Corporation 8 Member Information - Benefits

Confidential | Copyright © 2014 TriZetto Corporation 9 Member Information – Benefit History

Confidential | Copyright © 2014 TriZetto Corporation 10 Member Information – Benefit History

Confidential | Copyright © 2014 TriZetto Corporation 11 Member Information – Deductibles/Limits

Confidential | Copyright © 2014 TriZetto Corporation 12 PCP Roster - Result

Confidential | Copyright © 2014 TriZetto Corporation 13 Provider Search - Mapping

Confidential | Copyright © 2014 TriZetto Corporation 14 Claim Submission – HCFA 1500

Confidential | Copyright © 2014 TriZetto Corporation 15 Claim Submission – HCFA 1500

Confidential | Copyright © 2014 TriZetto Corporation 16 Claim Submission – HCFA 1500

Confidential | Copyright © 2014 TriZetto Corporation 17 Where we are going in the new CWS 5.2

Confidential | Copyright © 2014 TriZetto Corporation 18 Use this image Should disappear on mobile Login on left Should always show at top on mobile Registration on right Should show below the login Login Page

Confidential | Copyright © 2014 TriZetto Corporation 19 X Site hints

Confidential | Copyright © 2014 TriZetto Corporation 20 Collapse the user information – GOOD! Move the person icon closer Freeze header on scroll All sections have to be collapsible Should default closed on mobile Like the grey messaging Wrapping account balance section at bottom CWS – Home Page

Confidential | Copyright © 2014 TriZetto Corporation 21 Start page with only Provider Search open. Move name, Type, Spec up Advance Provider Search should be closed by default. Move NPI down Only one search button CWS – Search Screens

Confidential | Copyright © 2014 TriZetto Corporation 22 CWS – Overlays

Confidential | Copyright © 2014 TriZetto Corporation 23 Collapse all header portions when viewed on mobile Instructional overlay for mobile on first visit CWS – Mobile Site Hints

Confidential | Copyright © 2014 TriZetto Corporation 24 CWS – Mobile!

Confidential | Copyright © 2014 TriZetto Corporation 25 CWS – Mobile!

Confidential | Copyright © 2014 TriZetto Corporation 26 Why are we changing things?

Confidential | Copyright © 2014 TriZetto Corporation 27 Why are we changing?  The market is moving!  54% Of Young Adults Prefer Smartphones For Social Media (And 29% Use Twitter)  Shea Bennett, August 23, 2013  72% of Online Adults are Social Networking Site Users  Pew Research

Confidential | Copyright © 2014 TriZetto Corporation 28 Your users have expectations Source: pewinternet.org

Confidential | Copyright © 2014 TriZetto Corporation 29 CWS – The technology 1.Save Time 2.Customizable 3.Factor in the Design - The Grid Speaks 4.LESS is more! 5.JavaScript 6.Consistency 7.Updates 8.Integration 9.Responsiveness 10. Future Compatibility 11. Competitiveness 12. The Docs Talk! 13. For the Bosses The Bootstrap framework is the latest innovation to hit the design and development arena, making the creation of websites and apps easier, faster and better in general. If you’re not using Twitter Bootstrap yet, it’s time you took a look. Bootstrap is like a candy store for developers full of a multitude of tools. So why should you use Bootstrap?

Confidential | Copyright © 2014 TriZetto Corporation 30 CWS – The technology 1.Save Time 2.Customizable 3.Factor in the Design - The Grid Speaks 4.LESS is more! 5.JavaScript 6.Consistency 7.Updates 8.Integration 9.Responsiveness 10. Future Compatibility 11. Competitiveness 12. The Docs Talk! 13. For the Bosses So why should you use Bootstrap?

Confidential | Copyright © 2014 TriZetto Corporation 31 CWS – The technology – Who’s using it? Source: builtwith.com

Confidential | Copyright © 2014 TriZetto Corporation 32

Confidential | Copyright © 2014 TriZetto Corporation 33

Confidential | Copyright © 2014 TriZetto Corporation 34 Visuals

Confidential | Copyright © 2014 TriZetto Corporation 35 Workshop Survey We would like to extend you an opportunity to provide candid feedback. During the workshop you should have received an notification for you to take an on-line survey. If you could take a few minutes to complete at this time, we would greatly value your feedback. For your convenience, the survey will be available throughout the remainder of the conference should you not be able to complete immediately.

Confidential | Copyright © 2014 TriZetto Corporation 36 Thank You!