English for Coaching at Work An ESP Workshop with Michelle Hunter & James Schofield IATEFL BESIG Annual Conference, Saturday 8 November, 2013

Overview O Teaching vs. coaching O Role of the modern manager O A coaching tool – GROW O The language for GROW O Training the language of GROW O Reflection O Conclusion

Teaching vs Coaching O Teaching = e.g. presentation, practice, performance + feedback O Teacher is responsible for process + result O Coaching = help towards self-help O Coach responsible for process, coachee for implementation & result

O Teaching - teacher has answers and helps student learn through right / wrong feedback O Coaching - coachee has the answers. Coach helps coachee to uncover them So, what can happen when a teacher uses coaching tools? Teaching vs Coaching

Role of the Modern Manager O 88% organisations use managers as coaches O It makes good sense to train managers in coaching skills O Managers want to become proficient coaches

“It makes good sense to train managers in coaching skills. It can help them to support their staff in their learning and development...” Eileen Arney, CIPD adviser, LT&D

Managerial Tasks O Which management tasks lend themselves to a coaching style?

The GROW Model G = goal R = reality O = options W = will / commitment (what, where, when, how)

GROW Model Questions O What do you want to achieve?

GROW Model Questions O What is your current situation?

GROW Model Questions O What options do you have?

GROW Model Questions O How strong is your commitment? 10

The language for GROW O What language do our students need to coach / mentor their employees?

GROW language OGOROOOWOGOROOOWO What do you want to achieve? What is your current situation? What options do you have? How strong is your commitment?

The language for GROW O How can we train our students to use this language?

Reflection O How can we benefit from offering this kind of training?

In Conclusion Teach the language of coaching at work

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