© CGI Group Inc. PrimePortal & #define Annika Maltesson, Project Krister Sundkvist, Object Manager

Increased control and visibility  Collaboration and service management portal for our clients  Web based  Provided as SaaS, securely hosted by CGI  Clients view  Common repository for distributed application management  Web based  Provided as SaaS, securely hosted by CGI  IT-delivery organizations view (CGI)

PrimePortal – the clients view of the delivery A window into CGI Single user interface customised per engagement Seamless integration to other tooling standards to provide a common platform for collaboration and delivery Modular functionality supporting growth and repeatability Customised workflow to meet the specific needs of the business A window into CGI Single user interface customised per engagement Seamless integration to other tooling standards to provide a common platform for collaboration and delivery Modular functionality supporting growth and repeatability Customised workflow to meet the specific needs of the business

PrimePortal is the client facing collaboration portal #define is the internal CGI production system Customer First has an external and an internal view OneITSM is the Service Desk Environment Client therefore only needs one tool to view and monitor the delivery PrimePortal Integrations Client CGI #define PrimePortal OneITSM CustomerFirst CGI

PrimePortal – Components - File archives Mirrored file archives where the project share and collaborate different types of information with the client All documents are stored in the underlying production system #define The client can also add and edit documents in the mirrored file archives The file archive is a view on our internal system #define. Mirrored file archives where the project share and collaborate different types of information with the client All documents are stored in the underlying production system #define The client can also add and edit documents in the mirrored file archives The file archive is a view on our internal system #define.

PrimePortal – Components – Ticket module In the Ticket module clients raise their tickets against the project (i.e. activities, enhancements) The Ticket module give the client full overview and control over the ticket lifecycle Highly flexible both with regards to layout as well as process Advanced search functionality Full traceability In the Ticket module clients raise their tickets against the project (i.e. activities, enhancements) The Ticket module give the client full overview and control over the ticket lifecycle Highly flexible both with regards to layout as well as process Advanced search functionality Full traceability

Discussion Board Calendar File Share Wiki Contacts FAQ Survey Service Announcements The portal is completely role based, allowing different views for different roles. PrimePortal – More Components PrimePortal Ticket Module Ticket Dashboard Service Dashboard SelfCare Project RAG Service Reporting KPI Indicator

#define – Backbone for distributed Application Management The backbone for distributed application management Common environment for all service delivery staff to collaborate globally Seamlessly integrated with PrimePortal to provide a knowledge sharing platform Repeatability - Rapid deployment of a repository for the entire project Increased visibility, control and productivity The backbone for distributed application management Common environment for all service delivery staff to collaborate globally Seamlessly integrated with PrimePortal to provide a knowledge sharing platform Repeatability - Rapid deployment of a repository for the entire project Increased visibility, control and productivity

#define - Startpage (wiki) Foundation to support projects with higher security requirements Ability to benefit from improvements provided by developers within and outside of Logica Enhanced user interface Improved connectivity to 3rd party development environments Closer integration between information areas such as wiki, issues and discussions Foundation to support projects with higher security requirements Ability to benefit from improvements provided by developers within and outside of Logica Enhanced user interface Improved connectivity to 3rd party development environments Closer integration between information areas such as wiki, issues and discussions

#define - Ticket Module

#define - Files Module

Subversion integration in Windows Explorer

#define - Planning Module – Roadmap

#define - Planning Module – Timeline

Cooperate Module in #define 15

Current #define/PrimePortal rollout #define/PrimePortal users projects in #define +80 portals in PrimePortal

PrimePortal and #define sales web om

Projectplace replacement – offer PrimePortal One FileArchive area mirrored from #define to share files with the client One user administration area to administrate users One contact list area to administer project contacts One FAQ area to administer Frequently asked questions One calender area to administer project events etc Three access groups InfoMaster – access to all areas, can edit content, lists etc Read – read access to all areas Write – write access to FileArchive, read access to all other areas

Projectplace replacement – offer #define One #define4 project Wiki pages Tickets module Files module (mirrored to PrimePortal) Planning module Cooperate module User administration Can use only #define (without PrimePortal) if requested

ProjectPlace replacement - migration #define 4 project File archive migration without version history Can be done by the project itself with instruction from us PrimePortal (optional) Setup mirrored file archive between #define and PrimePortal Price: 700 SEK/month Includes Set up of #define and PrimePortal Above migration Hosting Maintenance Free upgrades How to order? Send an to with filled out 20

Projectplace replacement – additional services FileArchive migration with version history Requires development Extra cost Issues import (ProjectPlace Ärenden) Possible to export and import via Excel Requires support Extra cost Contacts import Possible to export and import via Excel Requires support Extra cost Project Place Tavlor API not finished or supported yet by Project Place No export to Excel function available by Project Place Not possible to export or migrate at this point

Projectplace replacement – additional functionality Additional PrimePortal functionality Ticket engine Ticket dashboard Discussion board Survey Project RAG lists Wiki pages Service center SSO integration More than one FileArchive Demo portal: Price Contact

Thank you! 23