DOCUMENT CONTROL BASICS

Less clutter Avoid missing files More professional look?

Yup we became more organized..

And more professional looking But there’s more…

* Staff has the same way of doing things * Responsibilities, assignments and schedules are clarified * Consistency in training * Continuous improvement link - Method streamlining - Better quality of results - Higher productivity

* Background on Quality Management System * Definition and significance * Process * Document Control in GQNSL

* world’s largest developer of voluntary international standard * harmonize technical specifications of products and services * increased client satisfaction * marketing tool to encourage more customers * key requirements include QMS

ISO 9001:2008 Clause Control of documents “Documents required by the quality management system shall be controlled” Now… Quality management system requires documents to be controlled

“A document control system ensures that policies, processes and procedures on how to do a quality job on a consistent manner, are available to all workers all the time.”

1. Documents (quality policy, quality manual, procedures, work instructions) Guides on how to perform a task Consistency is the goal

2. Controls Approval and issuance - Approver - Document Controller - Document / Process Owner

2. Controls Auditing QMS = Continuous Improvement Monitoring and measurement Agreements and expectation setting

1. Form a document control administration team 2. Create a procedure for controlling document 3. Process / task / method owners create procedures and other documentations 4. Apply document control