To the Greater Phoenix Chapter of ASQ January 10, 2013

AS9100 Widely adopted and standardized quality management system for the aviation, space and defense industry. Released in October, 1999 AS9100 replaces the earlier AS9000 and fully incorporates the entirety of the current version of ISO9000, while adding additional requirements relating to quality and safety. Major aerospace manufacturers and suppliers worldwide require compliance and/or registration to AS9100 as a condition of doing business with them.

AS9100 History Patchwork of Standards ISO 9000 Corporation Specific Requirements AS 9000 Single, unified quality standard AS 9100 Linked to ISO 9000 Industry specific additions AS9100:C Expanded to include Aviation, Space and Defense

Solid process for identification and flow down of customer requirements Contract Review Customer Focus Customer Satisfaction Solid process controls for design, manufacturing, inspection & test. Product Realization Robust process for conducting internal audits to ensure that quality systems are compliant and effective. Measurement and Analysis Managing the Quality System Effective Corrective Action Process Corrective Action Preventive Action Continual Improvement Effective Management Review Process to ensure that the Leadership Team is assessing the health of the organization and the QMS within the organization. Measurement and Analysis Customer Satisfaction Resource Management Continual Improvement

6 Additions 3 new terms Risk / Special requirements / Critical Items 3 New Requirements Customer satisfaction / Project Management / Risk Management 8 Revisions 3 Deletions AS9100 Quality Management System - Requirements Change Eliminates the Clause-based Checklist Replaced with: Objective Evidence Record Process Effectiveness Assessment Report QMS Process Matrix Report Drives “process approach” to audits Drives greater emphasis on evaluation of process effectiveness AS9101 Quality Management System - Audit Requirements Change Recent Changes on the “surface”…

One of the significant changes with AS9100C Risk Management Process for Product Realization, as defined by IAQG…

Changes associated with AS9101D Primary impact to Certification Bodies ….. Organizations should expect to see notable change in CB audit methodology. “Process Approach” to audits: Key Questions: What are the Key and support processes? What are the requirements of these processes? (Inputs) What is to be delivered? (Output) With what? (Materials, Equipment & Resources) With whom? (Training, knowledge, skills) How many/how much? (monitor & measurement) How? (Instructions, procedures, methods) Elimination of the Clause-based Checklist Assessing the processes identified and cross referencing to the QMS requirements Greater emphasis on evaluation of process effectiveness Assess conformance and effectiveness. JAH Link process and results as they drive customer satisfaction and added value..

How AS 9100 and AS9101 fit into the Big Picture - From IAQG eNewsletter April 2012

How AS 9100 and AS9101 fit into the Big Picture - From IAQG eNewsletter April 2012 Released Planned rel Planned rel Released Released Released Released

IAQG – Supply Chain Management Handbook Available to Aerospace Companies via OASIS (Online Aerospace Supplier Information System). Intended to provide good practices for compliance to the AS9100 series of standards. It continues to develop, but can be a good resource to see how other companies address these portions of the Supply Chain. Continuously improve On Time, On Quality Delivery throughout the entire value stream

Questions?