Smart’Up’s ERP software: Design Part Ala Nasr Anis Bouhali Haythem Jerbi Marwa Khalfallah A4

Outline Introduction: Who are we ? Why should we use ERP ? Enterprise introduction: Wiki Modules Entity–relationship model General Use case Human resources management Customer relationship management Supply management After-sales service management Conclusion

Who are we ? Our company “Smart’ Up” was founded on 9 th September 2015 and our main focus is to better the companies’ management system by creating applications that organizes its work process.

Why should we use ERP ? Adoption and usage of ERP in one’s company will be establishing world class business processes, providing much better access to transaction information, improving coordination across business functions, improving overall efficiency, and serving customers more effectively.

Enterprise Choice: Wiki

Modules Human resources management Customer relationship management Supply management After-sales service management

Entity–relationship model

General Use case

Human resources management : Use Case Diagram

Human resources management : Sequence diagram

Human resources management : Template Design

Customer relationship management : Use Case Diagram

Customer relationship management : Sequence diagram

Customer relationship management : Template Design

Supply management : Use case diagram

Supply management : Sequence diagram

Supply management : Template Design

After sales service management : Use Case Diagram

After sales service management : Sequence diagram

After sales service management : Template Design

Conclusion ERP has become a necessity in today’s enterprise businesses as it reduces costs, time wasting and helps improve your work overall.