S istema P ubblico di C onnettività The public connectivity system Ing. Gaspare Ferraro Roma – 10 marzo 2009

 Quick view on:  ICT Governance Structures Evolution  RUPA – Rete Unitaria della Pubblica Amministrazione (the National Network that links the Public Sector Authorities)  RIPA – Rete Internazionale della Pubblica Amministrazione (The International Network that links the Public Sector Authorities)  Public Connectivity System (SPC) architecture:  The network architecture and the multiprovider tender  The Management Center  The VoIP Center Agenda

The CNIPA (the National Center for IT in the Public Administration) is an Agency with about 160 resources that operate within the Prime Minister Cabinet to support the Ministry of Innovation and Public Sector

 It establishes the strategies of ICT innovation  It sets the planning process  It controls the goals of innovation (by providing recommendations and assessments)  It is in charge for the realization of the most important projects within the Public Sector to:  renovate the internal government G2G  provide Public Sector services G2C,G2B  Has competence on the ITC training of Public Sector managers Cnipa role in the Public Sector

ICT Governance Structures Evolution Structures Projects 1993 AIPA Authority Functions: Agency functions : promote projects Centro Tecnico Rete Unitaria della PA Project governance functions Centro Nazionale per l’Informatica nella P.A. AIPA and Centro Tecnico summarized functions RUPA Rete Unitaria della Pubblica Amministrazione: Connectivity and transport Interoperability Operational start-up of services RIPA and SPC Rete Internazionale della Pubblica Amministrazione Connectivity Public Service 2006

Cnipa large projects To maximize efficiency of P.A. with integrated information resources, electronic work processes and information sharing: International network (RIPA) Connectivity Public System (SPC) Cooperation Systems To develop e-Government: Citizens and companies web portal Certified National card of services Mobile Government

SPC INTERNET Admin 2 Admin 1 Admin n RUPA RUPA Master Agreement, managed by CNIPA, to provide “basic interoperability services” and “additional services” ( , proxy and related services). RIPA The “International Network of Italian Public Administrations”. Evolution of large Italian Public Sector networks The system to provide Public Administrations with Connectivity, Security, Interoperability and Application cooperation services.

RUPA ( )  115 Administrations : 53 central ad. and 62 local ad.  connected sites  94% of connections in xDSL and 70% with speeds up to 2 Mbit/sec MANAGEMENT CENTER  IP network of Telecom Italia dedicated to the Public Sector

 to realize an international network for the Italian Public Sector that ensures secure connectivity  to identify a services portfolio that guarantees the best technical and economic market conditions, but also to rationalize Public Sector costs through centralized management purchasing  to provide a platform that enables the development of IT projects at national/international level (consular personnel, data base, visas project, biometric passport project, etc.) RIPA: an International network: why? The connected Ministries are the following: Ministry of Foreign Affairs, Ministry of Defence, Institute for Business with Foreign Countries, Customs, Tourism Offices

N. America Central & S. America W. & E. Europe Middle East & Africa Africa APAC ZONE: AZONE: B ZONE: C Geography Partner: EDS – BT Infonet

Network sizing in the international landscape

RIPA services Basic services  IP connectivity and Internet services  Support services (Network Management and Monitoring) Optional services   “ Quality of Service ” services (Ip-Mpls)  “ Security ” services Added value services   Voice over IP  Video conference

 Multi-vendor network system  Single carrier-independent price list  Carrier-independent Performances  Best price tender  Mandatory participation for Central Administrations  All local Administrations will also have to connect SPC ( ) Drivers:  Open System for new ICT services: security, wireless and VoIP

SPC architecture

15 SPC components Network Basic connection Basic and enanced interoperability Classic interaction instruments Cooperation services New integrated services Security

16 Pop QXN SPC architetture – The network design RIPA Q-ISP 1 Q-CN Q-ISP 4 Q-ISP 3 Q-ISP 2 Q-ISP PA PAL

17 The obvious question  “Why don’t we use Internet?”  To control the quality  ISPs are “qualified” and under contract  We can guarantee the QoS and the bandwidth end-to-end  We know the route of every single packet in our network  To avoid the typical ISP war in NAP  CNIPA establishes the peering policies:  Good sizing of the peering bandwidth (no strangle of the bandwidth)  Internet is the natural backup of the QXN

18 QXN (Qualified eXchange Network) QXN connects all the qualified ISP networks, the international network (RIPA), and the regional Community Network; QXN can provide “end to end” services Architecture based on two POP (RM-MI) Availability = 99,99%, OWD<=20 ms, PL<=0,05% DNS and NTP services NOC and SOC h24 x 365

Q-ISP 2 Q-ISP QXN Big Internet Flows PA 1 PA n Infranet qualified Internet of PA Internet Citizens / Industries Intranet

Multiprovider call for tender

21 Pop QXN SPC architetture - Connettivity RIPA Q-ISP 1 Q-CN Q-ISP 4 Q-ISP 3 Q-ISP 2 Q-ISP PA Multi provider call for tender

22 Multiprovider call for tender TARGETS  More than one (minimum two);  Same services at same prices;  Competition between providers in order to have low prices. MAIN QUESTIONS  Adjudication: lowest prices or more convenient prices?  Same amount of services for each ISP or not?

23 Multiprovider call for tender The provider offering the lowest prices wins the biggest part. The other parts are won by the other providers in the order of arrival. FWBT Wind TITis FWBT Wind TITis 50

The final list includes the following winners: Fastweb/EDS 60% BT-Italy 25% Wind 10% Telecom Italia 5% Final list

25 Pop QXN SPC architetture – QXN s.c.p.a. RIPA Q-ISP 1 Q-CN Q-ISP 4 Q-ISP 3 Q-ISP 2 Q-ISP PA Multi provider call for tender Consortium

SPC architecture: The Management Center

CG-SPC 27 SPC architecture Nodo QXN RIPA Q-ISP 1 Q-CN Q-ISP 4 Q-ISP 3 Q-ISP 2 Q-ISP PA Multiprovider call for tender

28 The management center helps CNIPA in the governance activities : The Management Center

CG-SPC: Web Portal 29

30 Quality audit CG-SPC Quality points

SPC VoIP Center

NIV-SPC CG-SPC 32 SPC architecture Nodo QXN RIPA Q-ISP 1 Q-CN Q-ISP 4 Q-ISP 3 Q-ISP 2 Q-ISP PA Multiprovider call for tender

33 What NIV do  Manages on-net calls  LCR (Least Cost Routing) of off-net calls  Integrates different VoIP technologies  New services (e.g. audio and video conference, address book, click to dial, istant messaging, unified messaging, presence, etc.)

softswitch gateway PSTN NIV 34

35 Whole architecture at the moment Nodo RIPA Q-ISP 1 Q-CN Q-ISP 4 Q-ISP Q-ISP 2 Q-ISP PA Multiprovider Call for tender consortium Coordinating Commission Technical rules Rules for provider qualification PA CG-SPC 2^ Gara Hosting & managem ent serv. Messaging and Coop. services 3^ tender Coop. Serv. Center 4^ tender