Candidate Verification Quality of Hire Presented by Marita Mutemi HR’s Networking Forum 5 st May 2016

What does an ideal hire look like? Quality of Hire Matching the right person, to the right role & the right Organization consistently  Capability & Commitment : What motivates the candidate to work & stay? Do they have potential for growth and the ability and willingness to take on more responsibility? CAN DO WILL DO WILL FIT  Culture, Character & Compatibility: Does the candidate have values that align with yours? Do they get along with colleagues, and more importantly, can he or she get along with existing and potential clients and partners? Do they have a positive attitude?  Competency: Does the candidate have the necessary skills, experiences and academic background to successfully fulfill all the requirements listed in the job description?

Why should you?…Interviews are simply not enough The Role of Background Screening Background checks improve the quality of hires Eliminates CV Fraud: False or inflated information provided by the candidate. Establish employability of a candidate: the values they stand for, their work ethic, Abilities and Skills, Reduce/ mitigate the risk of negligent hiring : Does anybody - have the luxury of waiting 3 to 6 months to determine whether you made a quality hire? Turnover cost 100% - 250% of the employee's annual salary plus benefits.

The Role of Background Screening Gauge the level of employees’ responsibility: BGC identify candidates with a history of sticky fingers or those financially irresponsible. Establish the integrity of a candidate: does the candidate act with honesty and honor? Background check can be the difference between hiring a model employee and an HR headache Reduce/ mitigate company reputational risk: Companies invest in their brand, Its a Valuable Intellectual property. Being associated with criminal ruins a company’s reputation Corporate scandals have been on the rise : CMC, BAT, NYS Scandal, Maize Scandal, Anglo-leasing etc.

Some Statistics Numbers do not lie Driving Checks : 33% of licenses are invalid Criminal Checks: 6% of Police clearance certificates are forged. Employment History Verification: 62% have inflated career history. Education Check: 17% have inflated credentials

What does Background Screening entail? RESUME VERIFICATIONS IDENTITY CHECKS CRIMINAL CHECKS FINANCE CHECKS MEDICAL EXAMINATION DRIVERS CHECKS Further Packaging to customize checks based on clients needs

All New Hires On the existing employees whose BGC was not conducted On proposal to promote an existing employee On acquisition of a business Monitoring of existing employees’ background Outsourced labor Interns & Volunteers Casual laborers, Intermittent workers & Temporary workers When To Carry Out Background Check Who Else Needs a Background Check?

Typical Background check Process Some Databases Feedback Query Potential Candidate Final Report Screening Request Consent Request Signed Consent Client

What is in the report………. The Background Screening Report Invest in Your Hiring Process to achieve quality hires Verified Academic Credentials Verified Employment History History of sticky fingers: involvement in misappropriation of company assets or any financial impropriety. Outstanding Loans or HELB balance Any other relevant information uncovered Verified Candidate Identity

Case Studies Qualification Vs Expertise: A background check has been conducted and the potential candidate did not graduate from University however has the technical mastery and expertise. As the Company HR what action would you take? Drunken Driving: You are recruiting for a data analyst, a background check has been conducted and the potential candidate was once arrested for driving under the influence. As the HR would you hire the candidate? Credit Report: You are recruiting for an Accountant, a background check has been conducted and the potential candidate has defaulted on several loans to the tune of KES 1.2M. Would you hire the candidate?

APPENDIX

Candidate Consent Form Brighter Monday

Self Declaration Form

Screening Report

Questions, Comments, Clarifications… When Peleza Knocks on your door for information we kindly request your cooperation

From Peleza……. We are grateful! God Bless You 1Corinthians 10:31 So whether you eat or drink, or whatever you do, do everything for the glory of God