OHIO ASSOCIATION OF GERONTOLOGY AND EDUCATION CONFERENCE 2015 Improving Healthcare Outcomes through an Interdisciplinary Effort of Social Work and Pharmacy.

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OHIO ASSOCIATION OF GERONTOLOGY AND EDUCATION CONFERENCE 2015 Improving Healthcare Outcomes through an Interdisciplinary Effort of Social Work and Pharmacy in a “Village” Model Setting Elizabeth Hipp, Lauren Post, Virginia Richardson, PhD. PURPOSE To present an innovative community intervention comprised of pharmacists and social workers designed to decrease hospital readmissions among older adults. We describe an implementation plan that “Villages” can use to lower hospital admissions among older persons residing in these communities. Figure 2. Meals and household cleaning Social support from family, friends, and volunteers Adverse reactions to medications Medication education and adherence Assistance obtaining and utilizing home- health equipment Overall, members of Village Connections felt that their health had improved at least slightly since returning home from the hospital. However, the fact that they were able to identify specific areas where services are lacking shows that there is a need for Village Connections to institute a more stream-lined, volunteer initiated “tool kit” to guide members through the transition of care from hospital to home. This tool kit consists of a check list of specific aspects of the transition process and pertinent resources from the combined perspective of social work and pharmacy, but that is easy enough for volunteers to initiate. CONCLUSIONS The Village Model represents an innovative approach to allowing seniors to stay in their homes despite increasing age and physical limitations. However, a transition from hospital stay back home has proven to be more challenging for older adults, especially those living independently in the community. This has lead to increasing hospital readmission rates, worsening outcomes for older adults and further financial burden for the entire healthcare system. With the main goal of Village Connections being to keep seniors in their homes it is imperative that members be provided with step-by-step guidance throughout the transition of care process. By utilizing an interdisciplinary team approach between social work and pharmacy we have created a multi-faceted transition of care tool kit that can be easily understood and utilized by volunteers. We have incorporated each aspect of the transition of care process where Village Connections members expressed concern with the hope that the process will become more successful and keep older adults living in their homes for as long as possible. BIBLIOGRAPH Y ACKNOWLEDGEMENTS The authors would like to thank the members of Village Connections who participated in the interview process, Katie White, Executive Director of Village Connections, and Doctor Virginia Richardson, Professor of Gerontology at The Ohio State University. INTRODUCTION The “Village” model was developed based on findings from a survey conducted by The National Institute in Aging that 90% of older adults desire to age in their homes. This is an innovative consumer- driven approach that can enhance the well-being of community-dwelling seniors through a combination of social activities, volunteer opportunities, service referral, and direct assistance. The “Village” model is a promising approach that supports aging in place. Newton at Home and Ashbury Village have partnered with their local hospital to assist members during their return home and help reduce readmission rates. A recent study in the Journal of Managed Care Pharmacy found success in addressing the issue of high readmission rates by using an interdisciplinary care approach. The interdisciplinary team approach has proven to be instrumental in optimizing patient care in this population, but transition of care from institution to home is still lacking based on recent data on hospital readmission and adverse drug events. The fields of pharmacy and social work encompass patient care in a community-based setting and we believe that by working more closely within these two disciplines we can offer our members at Village Connections an important service that will improve their healthcare understanding and outcomes. METHODOLOGY We chose to interview 6 current members of Village Connections, a local organization based on the “Village Model” servicing the communities of German Village, Schumacher Place, and Merion Village in Columbus, Ohio. These members included 2 males and 4 females ranging in age from 73 to 88. Participants in the study were selected based on recent experience with the transition back home for a hospitalization or rehabilitation overnight stay. They were informed of the intent of our study and then each member agreed to share their experiences through one-on-one interviews conducted in their homes. Topics of interest during the interview included reason for hospitalization, length of stay, personal role in the discharge process, and main concerns while in the hospital. We also asked members who took care of their home during their hospitalization, what services were in place when they returned home, and what services were not in place at the time, but would have been beneficial to their recovery. Finally, each member who volunteered to be interviewed was asked to self-rate their health before and after their hospital stay based on the following scale: 1.) Very good, 2.) Good, 3.) Fair, 4.) Bad, 5.) Very bad. RESULTS The findings from our one-on-one interviews reinforced the current trend of older adults lacking services and coordination of care as they transition from hospital to home. The top areas of concern include: In-home physical and occupational therapy Questions about insurance information Transportation Figure 1. 1.Baldwin, Candace. (2013). "The Village Movement: Creating Solutions to Support Aging in Place." Legal Collection, 35(1). 2.Gil, M. (2013). Impact of a combined pharmacist and social worker program to reduce hospital readmissions. Journal of managed care pharmacy, 19(7), Graham, Carrie L., Andrew E. Scharlach, and Jennifer P. Wolf. (2014). "Health Education & Behavior." The Impact of the "Village" Model on Health, Well-Being, Service Access, and Social Engagement of Older Adults. 4.Hunter, T., Nelson, J. R., & Birmingham, J. (January 01, 2013). Preventing readmissions through comprehensive discharge planning. The U.S. National Library of Medicine, 18(2). 5.Scharlach, Andrew, Carrie Graham, and Amanda Lehning. (2014). "The "Village" Model: A Consumer-Driven Approach for Aging in Place." The Gerontologist. Oxford Journals.