Chapter 2 2 Developing a Professional Perspective Sally R. Ross, University of Memphis Kathryn S. Hoff, Bowling Green State University JoAnn Kroll, Bowling Green State University C H A P T E R

Professional “Preparation” General education – College Degree Major courses in Sport Management /Bus. Extracurricular activities - activities Specialized training – leadership, Gaining experience through employment Field experiences - internships Advanced education – masters, doctorate

In Profile: Derek Eiler Text Book Position Started at Collegiate Licensing Company (CLC) Background – BS Sports Marketing, Bowling Green University Advice –Volunteering –Informational interviewing and networking Career progression

Professional “Attitude” Reflected in your... Personal appearance (must be appropriate) Adjustment to the workplace (flexible and adapting) “How to Win Friends and Influence People”…Dale Carnegie Book and Course Business etiquette – a set of customary manners… (continued)

Professional “Attitude” (continued) Ethical decision making –Explicit norms…written codes –Implicit norms…implied or understood Ethical dilemmas - a complex situation that often involves an apparent mental conflict between moral imperatives, in which to obey one would result in transgressing another. Critical thinking skills

Ethical Dilemma Example Michael had several friends including Roger and Daniel. Roger has recently met and started dating a wonderful lady named Phyllis. He is convinced this is a long term relationship. Unknown to Roger, Michael observed them at a restaurant several days ago and realized Phyllis is the wife of his other friend Daniel. Michael is deciding whether to tell Roger that Phyllis is married when he receives a call from Daniel. Daniel suspects his wife is having an affair and since they and Michael share many friends and contacts, he asks if Michael has heard anything regarding an affair. To whom does Michael owe greater friendship to in this situation? No matter who he tells, he is going to end up hurting one, if not both friends. Does he remain silent and hope his knowledge is never discovered?

Professional “Attitude”: Professional Image Personal grooming - is the art of cleaning, grooming, and maintaining parts of the body. Attire and accessories – dressing well and using appropriate and complementary fashions to enhance your look Posture and body language – Standing tall v. slumping…

Professional “Attitude”: Work Transition and Adjustment Learn your job – give it time and effort Understand organizational culture Demonstrate your work ethic Develop your written communication skills Refine your teamwork skills - committees Continue your professional development – “continual learning”

Professional “Attitude”: Business Etiquette Telephone use Voice mail and answering machine messages – acceptable to any audience Language – always professional Meeting participation – prepare to add to the conversation (continued)

Professional “Attitude”: Business Etiquette (continued) Dining etiquette International experiences Introductions and greetings Office etiquette Romantic relationships

Career Planning and Management Career decision steps… Values and Beliefs Interests and Passions Skill Set

Career Decision Steps 1.Self-awareness 2.Occupational exploration 3.Career decision making 4.Career implementation

Occupational Information Gather extensive information about the occupations you wish to consider Make decisions that are compatible with your values, interests, skills, personality, and desired future lifestyle

Gathering Occupational Information Nature of the work Work setting and conditions Educational and personal qualifications required Earnings Employment outlook and competition (continued)

Gathering Occupational Information (continued) Methods of entering the occupation Opportunities for advancement Opportunities for exploring the occupation Related occupations (continued)

Gathering Occupational Information (continued) Sources of additional information: –Online sport management career resources –Computerized career information system –Interviewing employees on site

Online Sport Management Career Resources Game Face: Jobs in Sports: NCAA: The Market Official Sports Industry Job Board: Sport Careers: (continued)

Online Sport Management Career Resources (continued) Sport Sales Combine: Sports Internship Jobs: Teamwork Online: Women Sports Careers:

Three Review Questions 1.How can professional preparation, a professional attitude, and career planning and management contribute to your success in sport management? 2.List important elements of personal appearance, work transition and adjustment, and business etiquette. What does your conduct reveal about your perspective on each? (continued)

Three Review Questions (continued) 3.In your own words, how would you explain the four stages involved in career planning?