CSHGP Operations Research Workshop Module 3: Conducting Surveys, managing and analyzing OR data mHealth in Operations Research David Cantor & James BonTempo, MCHIP Feb 16, 2011

mHealth Session

CSHGP Operations Research Workshop 1) What is mHealth ? 2) mHealth Activity categories 3) The mHealth OR connection 1)mHealth Constraints Mapping Tool 2)Concept Paper discussions 1)URC-CHS Benin 2)Mercy Corps Indonesia 3)Africare Liberia 4)Frontline SMS Demos

What is mHealth ? mHealth or Mobile Technology for Health describes the use of mobile telecommunication tools and services and as they integrate within health systems with special emphasis on Developing Countries

5 Operations Research encompasses a wide range of problem-solving techniques and methods applied in the pursuit of improved decision-making and efficiency - Wikipedia What is Operations Research?

mHealth OR value-added hypotheses  Will my mHealth activity add value to my intervention/services delivered ?  Evidence of successful scale up  Cost savings  Time savings  Improved quality of services  Improved access to services  Improved utilization of services 6

2. mHealth Activity Categories A.Prevention, Health Promotion, and BCC B.Data Collection & Monitoring C.Point-of-care support activities D.Treatment Compliance E.Emergency response/ Pandemic Preparedness 7

CSHGP Operations Research Workshop A. Prevention, Health Promotion, and BCC  Advocacy, IEC,BCC  Location of Services  Community Mobilization  Hotline/Helpline  Financial & Incentive Activities  Mobile Microfinance/ Mobile Money

CSHGP Operations Research Workshop B. Data Collection & Monitoring  Survey (Individual, Household, Facility)  Routine data Collection  Disease surveillance  Quality of Care/Quality Assurance  Logistics/Commodity Tracking  Supply Chain Management  Health Information Systems Connectivity

CSHGP Operations Research Workshop C. Point-of-care support activities  Telemedicine  EMR (including CHW home based data collection  Clinical Decision Making Support  Provider Training & Reinforcement of Learning  Technical Supervision  Transmission of Test Results

CSHGP Operations Research Workshop D. Treatment Compliance  Patient Appointment Reminders  Patient Medication Reminders  Monitoring (e.g. ART/DOTS),

CSHGP Operations Research Workshop E. Emergency Response/ Pandemic Preparedness  Tracking/Reporting health care emergencies  Emergency medical supply tracking/monitoring  Emergency referrals  Emergency dispatch systems  GIS Mapping/Monitoring Capabilities

The mHealth OR connection mHealth Constraint Mapping Tool Could your OR Innovation benefit with an mHealth connection ?  Listing of Critical Steps  Identification of Constraints  Potential Mobile Solutions

mHealth connectivity possibilities  mobile phone to single mobile phone (voice, texting, SMS, MMS)  mobile phone to multiple mobile phones (text broadcast to multiple CHWs)  mobile to local web server (GPRS, in-country hosting)  mobile to cloud based web server (GPRS, anywhere hosting)  mobile phone to PC (w SIM/dongle) (1 or 2 way SMS data)

CSHGP Operations Research Workshop 4. Technology Demos  KPC QoC Type Mobile Surveys  Frontline SMS (Mobile Medic)