Introduction to the HR Framework

Objectives of the day Increase awareness and understanding of challenges to improving supply chain work force performance Share lessons learned and best practices for supply chain HR performance improvement Identify areas to expand HR and health systems strengthening in supply chains Promote collaboration and coordination amongst partners around strengthening health worker performance in supply chain management.

Challenge Underper- forming health programs and unachieved health goals Poor availability of health commodities at facilities, wasted resources Supply chains poorly managed and insufficiently resourced Unqualified and disempowered staff managing public health supply chains

Central Medical Stores Health Clinic Community Based Distributor (CBD) Intermediate Warehouse Warehouse Report & Order Logistics Management & Pipeline Report LOGISTICS INFORMATION FLOW SUPPLIES FLOW Health Clinic Report & Order Report of Community Based Distributor Supply Chains are People Chains Central Stores Manager Clinic Pharmacist or Nurse Community Health Worker Warehouse Manager CLIENTS Leadership

We have tried different approaches Leadership development Formal staff training at different levels On the job training Pre service training Task shifting

Persistent Public Health Supply Chain HR Challenges Lack of leadership or commitment Supply chains are under funded and under valued Lack of professional status or development Poor remuneration, civil service terms and conditions High staff turn over – brain drain Burden on service delivery staff

A more holistic approach is needed CapacityPlus HR Development Framework Serving supply chain workers, saving lives Serving supply chain workers, saving lives Serving supply chain workers, saving lives

Optimizing policies & plans and building constituencies Professionalization Performance incentives Leadership and management Policy Leadership Serving supply chain workers, saving lives

Strengthening workforce development Regional training institutions Pre service training Mentoring health commodity managers Serving supply chain workers, saving lives

Increasing workforce effectiveness VMI and task shifting Creating customized learning platforms Outsourcing to 3PLs Engaging the private sector Serving supply chain workers, saving lives

Expectations for the day Link to GHI and health systems strengthening Help us refine a more strategic approach to addressing HR issues Identify and engage new partners and approaches Look at HR policies and planning – with help from CapacityPlus