The Work Programme and other support for unemployed people November 2011 Version 1.1 – 4 November Jobcentre Plus – Autumn 2011

2 Spending Review Get Britain Working Work Programme Recent changes Future plans Topics to cover

Spending Review Figures Known Jobcentre Plus impacts Universal Credit Fraud & Error strategy

4 26% cut in real terms to DWP’s core budget over the 4 years to Reduce corporate overheads by 40% in real terms over same period A further £7billion will be saved from welfare spending, in addition to the £11billion savings announced in the emergency budget in June 2010 This is mainly through changes to Child Benefit, Tax Credits and by time- limiting contributory ESA for those in the Work-Related Activity Group, from 2012 Spending Review figures

5 Jobcentre Plus and PDCS no longer have ‘Agency’ status. DWP has implemented a simpler corporate structure Reduce core headcount by March Hope to avoid compulsory redundancies Beyond 2013, plans dependent on decisions re delivery of Universal Credit Reviewed Jobcentre network and committed to maintaining local presence Will keep you updated on any local changes Known impacts in Jobcentre Plus

6 Proposal received widespread support in `21 st century welfare’ consultation Will replace a range of working age benefits with a single payment that provides both in-work and out-of-work support Designed to ensure that work will always pay Expect first new claims to Universal Credit to begin in 2013, with existing claims transferred to the new system by the end of 2017 Tougher sanctions regime will be introduced ahead of Universal Credit Aspects of the Social Fund will be incorporated within Universal Credit while others will be delivered by Local Authorities in England and devolved administrations in Scotland and Wales Universal Credit

Get Britain Working Jobcentre Plus support Get Britain Working measures Flexible Support Fund Work Programme

8 Greater focus on diagnosing customers’ individual needs More flexibility and responsibility for Jobcentre advisers Increased autonomy for local managers Raised expectations of customer commitment to finding work Extending range of digital services Clear focus on getting customers off benefits and into jobs Option for advisers to mandate suitable customers to Mandatory Work Activity Jobcentre Plus support

9 A menu of flexible support options to encourage: more sharing of skills and experience through Work Clubs volunteering as a way of developing work skills through Work Together self-employment as a route off benefits through the New Enterprise Allowance and via Enterprise Clubs offering community based and locally led support for unemployed people greater insight into the world of work through Work Experience pre-employment training and work placements through sector-based work academies Partnership between voluntary sector, colleges, employers and Government Get Britain Working measures

10 Support for young unemployed  Early access to the Work Programme for 18 year olds who claimed JSA when aged16-17  Work Experience available to year old JSA claimants  Increased adviser support for year olds on JSA  Signposting advice available to year olds who are Not in Education, Employment or Training (NEET)  Work Clubs extended to year olds  Additional funding available to help year olds develop job seeking skills

11 Flexible Fund Support The Flexible Support Fund gives managers and advisers a greater say in how they help customers back into work The fund is aimed at helping people into work by paying for a variety of activities. These include payments to customers to help with things that make looking for a job harder, such as travel costs, tools or training It includes a grant funding mechanism, enabling District Managers to award funding to local partnerships

12 Work Programme is now available nation-wide Local provision designed & delivered by providers Radical change to payment by results and performance measures Will help people with a wide variety of needs Forms a coherent package complementing Jobcentre Plus support and Get Britain Working measures Work Programme

13 Work Programme eligibility Customer GroupTime of ReferralBasis for referral Jobseekers Allowance (JSA) customers aged 25+ From 12 monthsMandatory JSA customers aged 18-24From 9 monthsMandatory JSA customers who have recently moved from Incapacity Benefit From 3 monthsMandatory JSA customers who are seriously disadvantaged by one or more factors From 3 monthsMandatory or voluntary depending on circumstances All Employment Support Allowance (ESA) customers At any timeVoluntary ESA (income related) Work Related Activity Group When customers are expected to be fit for work within 6 months Mandatory

14 Support for the very long-term unemployed To determin how best to support claimants who reach the end of the Work Programme without having moved into sustained employment, an evaluation trailblazer is being run from November 2011 in four districts: Derbyshire- Nottinghamshire; East Anglia; Leicestershire - Northamptonshire; and Lincolnshire - Rutland. Customers who have completed Flexible New Deal provision will be randomly allocated to one of the following cohorts for six months: Community Action Programme - A Provider led programme where the claimant will spend a maximum of 30 hours mandatory work activity and a minimum of 10 hours job search activity per week Ongoing Case Management - Intensive Advisor support in which pre- determined mandatory activities must be completed. This will be supplemented by opportunities contained in the Jobcentre Plus offer Jobcentre Plus offer (Control Group) - Claimants will continue on the current Jobcentre Plus offer

Recent changes Incapacity benefits Sayce Review Lone parents

16 National reassessment of 1.5 million incapacity benefits customers began from end of February 2011 and is expected to take three years to complete Intention is to focus on capability, driven by belief that appropriate work is good for health and well-being Claimants will move to ESA, JSA or off benefit Designed process, to support customers through it and help us get decisions right first time Incapacity benefits

17 Sayce review The independent report by Liz Sayce, Getting in, staying in and getting on, was published on 9 June 2011 Minister for Disabled People Maria Miller, accepted the recommendation to form a cross-government ministerial group to drive forward a strategy for disabled people’s employment The report contains a range of specific recommendations, public consultation now ended, Ministers due to publish response and plans this winter

18 Lone parents lone parents on Income Support with a youngest child aged four and over, will get extra support to begin their journey back to work lone parents with a child under one year old, will no longer need to attend Work Focused Interviews lone parents with a child under five, no longer need to attend an 'Initial Interview' in order to establish entitlement to Income Support. From 31 October a number benefit and work support changes were introduced. These include:

Jobcentre Plus Future plans Digital services Localism

20 Claiming JSA online is proving popular Extending digital services Reporting change of circumstances Digital champion in each Jobcentre Aim is that digital becomes main channel to claim benefit and search for jobs Over one million people have claimed JSA online (16% of all JSA claims are made online) Over 200,000 visits to the online Benefit Adviser service in October 2011 Digital services

21 Already working in communities for many years Looking at full co-location Not all one way Getting better value for money Localism