11 © 2016 Wells Fargo Bank, N.A. All rights reserved. For public use International Technology and Persons with Disabilities Conference Kathy Martinez, SVP / Disability Strategy & Segment Leader, Wells Fargo Bank People with Disabilities Segment & Strategy March 24, 2016

22 Wells Fargo Disability Segment Strategy is focused on four key areas  Putting customers first  Team Members as a competitive advantage  Philanthropy  Supplier diversity

Freedom Scientific Confidential Proprietary 3 Wells Fargo JAWS Deployment Eric Damery Vice President Software Product Management

Freedom Scientific Confidential Proprietary 4 Wells Fargo Retail Location Approximately 6300 retail locations through the United States Currently 1900 of them provided an public access work station (Kiosk) running embedded Windows 7 The special version of JAWS is now deployed on these The remaining 4400, currently have embedded XP, scheduled to update this year, and will all receive JAWS as well

Freedom Scientific Confidential Proprietary 5 JAWS on Public Access Kiosk Locate the computer in the lobby of the retail location Plug in your headset, to headphone receptacle located in the center of the bottom edge of display Press CTRL + ALT + J, to launch JAWS Follow instructions on startup screen for JAWS

Freedom Scientific Confidential Proprietary 6 What Functionally Exists Once JAWS is running, the consumer can adjust speech rate and volume of JAWS  Speech only at this time  Eloquence for both English and Spanish  Language switching on the fly will occur in JAWS output based on HTML Language Markup being used Once logged in, the user will be running specific web pages used by customers  Access their accounts to check balance, pay bills, transfer funds between accounts, etc.  Review PDF loan agreements Standard JAWS and Windows keyboard commands will work as expected such as Navigation Quick Keys, Table Commands, Forms Mode to interact with forms

Freedom Scientific Confidential Proprietary 7 What JAWS Features Don’t Exist Advanced JAWS features have been removed  Tandem  OCR  Settings Center  Skim Reading  Text Analyzer  Scripting Anything not associated with navigating and reading HTML and PDF in IE The ability to store User Settings all

Freedom Scientific Confidential Proprietary 8 Questions and Answers