Leading a Winning Team Chuck LeBlanc, DTM District Leader Training Red Deer, AB September 14, 2013

Identify the communication style of your team members Analyze the development stage of your team and learn tasks to move to the next stage. Understand why delegating is such a powerful tool. Session Objectives

Why Work as a Team? Working as a team you can do what no single individual could do alone. One is too small a number to achieve greatness.

Communication Styles ACTION Results Objectives Achieving Doing

Communication Styles Process Facts Strategies Planning Organizing

Communication Styles People Communication Relationships Teamwork Feelings

Communication Styles Ideas Concepts Theories Innovation Improvement

Adjusting to Communication Styles ACTION State your recommendation Be brief Emphasize practicality Use visual aids

Adjusting to Communication Styles Process Be precise Logical Include options Outline your proposal

Adjusting to Communication Styles People Allow small talk Stress relationships Show how idea worked well in the past Indicate support from well-known people

Adjusting to Communication Styles Ideas Allow time for discussion Relate topic to bigger picture Stress future value Stress key concepts

Four Stages of Team Development

Forming Storming

Forming Storming

Norming Forming Storming

Performing Norming Forming Storming

Forming Forming Storming Functions & Responsibilities unclear Makes contact - begins to bond Develops trust Leader dependent

Storming Forming Storming Identify problems to solve Different ideas compete for attention Establish ground rules Leader directs and guides

Norming Forming Storming Set the goal Build concensus Team identity emerges Leader supports

Performing Forming Storming Function as a unit Strong trust and empathy Group identity Leader delegates

Performing Norming Forming Storming

Performing Norming Forming Storming Moving Through the stages

Forming to Storming Forming Storming Set mission and goals Set meeting schedule Determine methods to build trust Take risks

Storming to Norming Forming Storming Agree upon roles & responsibilities Listen to one another Create a supportive environment Recognize team successes

Norming to Performing Forming Storming Team communicates open, freely, often Team self-evaluates Rewards and successes are shared Delegation is frequent

Delegation: A Leader's Most Powerful Tool Delegation: A Leader's Most Powerful Tool

Insecurity Lack of confidence in others Inability to train others an "I do it best" mindset Why Leaders Fail to Delegate

Easing people into delegation is important. You can't simply dump tasks on people if you want them to succeed Steps Toward Delegation

Ask them to be fact finders Ask them to make recommendations Ask them to implement after getting approval Give them complete authority Steps Toward Delegation

Identify the communication style of your team members Analyze the development stage of your team and learn tasks to move to the next stage. Understand why delegating is such a powerful tool. Session Objectives

Key Learnings

That’s all Folks!