WORKFORCE INITIATIVES OVERVIEW Dr. Stephanie Deese, Director, Workforce Initiatives Workforce Development North Carolina Community College System

Primary Responsibilities Coordinate Workforce Development with: 24 Workforce Development Boards, 95 JobLink Career Centers, and 58 colleges.

Primary Responsibilities Serves as Agency Liaison to: Commission on Workforce Development, Employment Security Commission, US Department of Labor, and Other State Workforce Agencies.

Primary Responsibilities Program Development, Strategic Partnerships, Information Dissemination, Grants Management, Resource Development, and New Project IDEAS……

Primary Responsibilities Represents System office on National Boards, Regional Boards, State Boards Southeastern Employment and Training Association (SETA), North Carolina Employment and Training Association (NCETA), and Council on Women.

Workforce Initiatives Lead coordinator for NC Workforce Development Conference (October 22-24, Greensboro) Single largest workforce event in the state, attracting 1,000 workforce professionals from across the state, Celebrating the 22 st annual conference this year.

Workforce Initiatives Lead coordinator for the Governor’s Awards for Excellence in Workforce Development Awards given annually at workforce conference. Distribute information on nomination packages to colleges and others.

Workforce Initiatives  Workforce Investment Act (WIA)  NC STARS (State Training Accountability and Reporting System)  Commission on Workforce Development  JobLink Career Centers  Federal Grants (examples:  Pillowtex, Project HEALTH, Performance Incentive Grant, BRAC)  Project GATE  Incumbent Worker  Career Readiness Certification (CRC)

Workforce Initiatives WORKFORCE INVESTMENT ACT (WIA) Creates a System of One-Stops called JobLink Career Centers in North Carolina. 24 Local Workforce Development Boards in North Carolina Community Colleges represented on all Local Boards

WORKFORCE INVESTMENT ACT OF AN OVERVIEW Replaced the Job Training Partnership Act (JTPA), Reauthorized Adult Education and Family Literacy Act, Reauthorized and made major amendments to the Vocational Rehabilitation Act, and Amended other federal workforce investment legislation.

FUNDING STREAMS to States: TITLE I B Specifies three funding streams for States: employment and training; dislocated workers; and, youth (summer and year-round combined).

FUNDING STREAMS to States: Other Acts and Titles Maintains separate funding streams for: Wagner-Peyser (Public Employment Service—ESC) Adult Education and Family Literacy (WIA Title II) Vocational Rehabilitation (WIA Title IV) Mandates that services are to be integrated and/or linked with one- stop workforce investment delivery system

ONE-STOP PLATFORM FOR INTEGRATION Requires 14 programs/activities to offer their services through local one-stop centers. Invites TANF, Food Stamp,and other programs to participate. Empowers one-stops to distribute WIA training money. Places the decision of who receives WIA training with the One-Stop Center staff.

NCCCS 4 PRINCIPLES OF ONE-STOPS INCORPORATED INTO WIA Universality-- services available to everyone……... funds are not targeted to a particular group. Integration-- requires core services to be provided at one physical location and mandates that certain partners provide services through the one- stops. Customer Choice-- vouchers will be a way of doing business. Customers make decisions on training based on performance data available at one- stop sites. Accountability-- establishes performance indicators and other measures which document and substantiate effectiveness and efficiency.

Local Governance Structure WORKFORCE DEVELOPMENT BOARDS Select one-stop providers Select youth providers Identify eligible training providers Identify eligible intensive service providers Negotiate local performance Coordinate with economic development

PARTNERS IN ONE-STOPS Mandatory Partners ä Programs under Title I (WIA) ä Employment Service ä Adult Education and Literacy ä Vocational Rehabilitation ä Welfare-to-Work ä Community Service for Older Americans ä Community Services Block Grant ä Housing and Urban Development ä Unemployment Compensation ä Veterans Employment Services ä Post-secondary Vocational Education

WORKFORCE INVESTMENT ACTIVITIES REQUIRED STATEWIDE ACTIVITIES Conducting Rapid Response Distributing eligible training providers list Conducting evaluations of programs or initiatives Providing incentive grants to local areas Providing technical assistance Establishing & Overseeing one-stop system Operating a fiscal and management system accountability

ä Eligibility determination ä Outreach, recruitment ä Initial assessment ä Job search and placement ä Labor market information ä Performance and cost information on training providers ä Information on how local area is performing ä Information on available supportive services ä Information on filing UI claims ä Follow-up services for 12 months CORE SERVICES ELIGIBILITY UNIVERSAL TYPES OF SERVICES

INTENSIVE SERVICES Individuals who: Are unemployed and unable to obtain work through core services, OR Are unemployed but need services to obtain employment, OR Are employed but need services to obtain/ retain employment, OR Are economically disadvantaged

INTENSIVE SERVICES TYPES OF SERVICES Comprehensive assessments Individual Employment Plans Group Counseling Individual Counseling Case management Short-term pre-vocational services

TRAINING SERVICES Individuals who: Need training, OR Select training directly related to securing a job, OR Unable to get PELL grants, OR Meet priority for low income

TRAINING SERVICES TYPES OF SERVICES Occupational skills On-the-Job training Combined workplace/classroom training Private Sector training Skill upgrading and retraining Entrepreneurial training Job readiness training Adult education and literacy Customized training by employers

Workforce Initiatives Commission on Workforce Development ã Appointed by the Governor ã Advises the Governor on Workforce Policy for the State State plan Statewide activities Recommends local workforce areas Develops State Performance measures ã Multiple Committees (staff support for various committees)

ROLE OF THE STATE WORKFORCE COMMISSION Appointed by the Governor Functions: Develops State plan Establishes Statewide Policies Determines Statewide Activities Comments on Vocational Education activities Recommends local workforce areas Develops State Performance measures

Workforce Initiatives

NCCCS INDIVIDUAL TRAINING ACCOUNTS (VOUCHERS) ITA’s are required for adult and dislocated worker training ITA’s must be linked to occupations in demand in the area ITA’s are similar to the old reimbursement process for Individual Referral programs ITA’s are issued through the one-stops

INDIVIDUAL TRAINING ACCOUNTS (VOUCHERS) ITA’s are required for most training but not for: Where the training is either OJT or customized training Where there are too few training providers Where local boards want CBO’s or other private entities to serve special populations

CERTIFICATION OF TRAINING PROVIDERS Training providers must be certified as eligible to provide training and to be paid from ITA’s Types of training providers: Post-secondary education institutions Entities that carry out apprenticeship Other public or private providers

INITIAL ELIGIBILITY FOR CERTIFICATION For the First Year………. All post-secondary institutions that: Receive federal student aid funds Must apply to local board in the area Apprenticeship Programs Other Providers ( Governor establishes procedures ) Submit application to local board Provide performance and cost information

CERTIFICATION Subsequent Eligibility ……. (all providers) Submits performance cost, other required information Meets performance levels annually….. Program completion rates Percentage obtained employment Wage at placement Percentage with vouchers placed in employment Retention of employed at 6 months Wages of employed at 6 months Rates of licensure,etc. of graduates with vouchers Cost per participant

NORTH CAROLINA ELIGIBLE TRAINING PROVIDER SYSTEM (NC STARS) System overview  eliminates the need for paper forms and massive data entry efforts;  allows real time entry and update of training provider data and board approval; and  allows instantaneous viewing of the most current information.

INFORMATION DELIVERY SYSTEM Information displays (or printed) are as follows:  all programs submitted by training provider,  all board-approved programs by training provider,  all training providers by program,  all training providers by board approved program,  all programs approved by a workforce board, and All “new” programs (i.e., recently submitted for approval)

TRAINING PROVIDERS  input or update information on non program-related data at any time (addresses, phone numbers, contacts, etc.);  view information on all programs, approved or not, that have been submitted to the system.  Each college assigned a user ID and password. Colleges maintain their own information in NC STARS.

TRAINING PROVIDER PERFORMANCE DATA  Information regarding enrollment, completion, employment entry, employment retention, and wage information will be collected at the State level,  STARS will gather employment, wage, program and related data from the North Carolina Common Follow-up System (CFS),the new hires directory, and the North Carolina WIA Management Information System.

GENERAL PUBLIC The public:  is able to view information on all programs, approved or not, that have been submitted to the system,  will have no data entry capabilities.  does not need an ID or password for access.

LOCAL WORKFORCE DEVELOPMENT BOARDS Workforce Development Boards and designated board staff receive IDs and passwords enabling them to:  input or update information on training providers, programs, and performance at any time;  input or update program approval decisions; and  view information on all programs, approved or not, that have been submitted to the system.

WIA IMPLICATIONS FOR COMMUNITY COLLEGES VOUCHERS (ITA’s)….different way of doing business….although some colleges may have used a similar process for Individual Referrals. OPEN ENTRY-----OPEN EXIT ….colleges will need more flexibility in offering short- term training….individuals in need of training will be referred on an on-going basis.

IMPLICATIONS…….. Certification of Service Providers-- Colleges will be required to provide data to the one-stops on the outcomes of the programs they offer…graduation rates, numbers placed in jobs, wages, etc. Certain college programs are MANDATED to be provided through the one-stops …… Vocational Education and Adult Education.

Workforce Initiatives NC STARS System Overview ä An Internet-based, online training provider application process for WIA; ä Eliminates the need for paper forms and massive data entry efforts; ä Allows real time entry and update of training provider data and board certifications; and ä Allows almost instantaneous viewing of the most current information.

JobLink Chartering Criteria Ensure system quality and accountability.  Promote a workforce development system that is customer driven and responsive to the current and future needs of workers and employers.  Facilitate innovations in workforce development policy and practices.

State Agency Memorandum of Understanding MOU Objectives Reach agreement on the overall vision of the JobLink Career Center System. Reach agreement and clarity on individual agency commitment and support to the development and operation of the JobLink system. Ensure provisions of the MOU support JobLink chartering policy and the overall purpose of the JobLink Chartering process.

State Agency Memorandum of Understanding Agencies targeted for participation in the MOU are listed below. Staff will explore broader participation with Health and Human Services. Division of Employment and Training * Employment Security Commission Community College * Vocational Rehabilitation *Will need to coordinate with local entities.

State Agency Memorandum of Understanding Important MOU Provisions  JobLink on-site staffing.  Agency co-location opportunities.  JobLink resource sharing/cost allocation

February 17,2004NCCCS NCCCS MOU Information on college admissions, the Pell Grant and other financial aid resources. Information on all classes and services available and assistance in registering customers for them.

NCCCS MOU Services offered by the Human Resources Development Program (HRD), including instructional training, skill assessments, and career development activities, to JobLink Career Centers.

NCCCS MOU A strong HRD presence at JobLink Career Centers. Maintaining a presence includes, but is not limited to, the following: on-site instruction, co-location of program operations, consistent JobLink office hours, and/or HRD staff with JobLink Career Center responsibilities. Skills and occupation assessments, where available, for employers.

Models And Principles To Improve MOUs MOU Principles to Work By All partners participate in the development MOU developed with focus on the customer Addresses all WIA elements Addresses full-time staffing of Center Addresses fiscal support of the Center Addresses customer services

Partnering Assures Customer Skills Training Meets Employer Needs Match Customer (Job Seeker/Student) with Employer Refer only Qualified Persons to the Employer

As A Partner What Do I Do Come to the MOU table expecting to meet the WIA requirements of a partner Have a customer focus in all discussion Be there as scheduled Work for the customer Bring and link services Participate fully in the cost allocation/sharing plan Work for continuous improvement Monitor CC data in NC STARS

INCUMBENT WORKER TRAINING PROGRAM Purpose: To provide assistance to employers confronted with the need for new or upgraded worker skills that are necessary to maintain or increase their competitiveness in the global economy.

INCUMBENT WORKER TRAINING PROGRAM Eligibility to Apply Private for profit and private non-profit businesses in NC for 12 months prior to application. Only employers may apply. Community colleges and others may assist the employer in applying.

Incumbent Worker Grant Update  Administered through Commission on Workforce Development to local workforce boards  Allows for business to apply for training grants  Maximum amount of grant is $37,500

TRAINING ISSUANCES DWD DWD Training Issuance Allows for the local WDB’s to RFP training when training is different than listed in NC STARS. Allows for colleges to respond to RFPs. Colleges may use the 49% 51% rule when applying to the RFP for these service.

TRAINING ISSUANCES ESC ESC Training Issuance Allows for individuals receiving unemployment insurance to receive skills assessment/testing and still be eligible to receive unemployment insurance benefits. Individuals enrolled in community college assessment/testing components shall be exempt from work search requirements.

Federal Grants  NCCCS has received the following Federal grants through Workforce Initiatives:  Performance Incentive Grant  Project GATE

NCCCS Contact Information Stephanie Deese, Ed.D. Director, Workforce Initiatives Workforce Development North Carolina Community College System

ADDITIONAL INFORMATION WEB SITES : For more information contact: Stephanie Deese (919)

Any Questions!!!