Apex Dispatch (Orders for today, tomorrow, next few days) Vehicle Dispatching Weigh Master Customer Service

Central call center takes orders for multiple plants with real time connectivity to Local Dispatch at each plant Central Dispatch Plant 1 Plant 2 Plant 3 Central Call Center

Central Dispatch: Connectivity is the key Central system or good data replication – CITRIX central server is best solution – WAN always-on network with very good connectivity and data moves one direction only

One plant handles all function for itself, 1 or more people, OR receives dispatches from central call center Local Dispatch Plant 1

Central or Local Dispatch transfers from sales order unique dispatch scheduling data

Sales Order sales order dispatch info

Vehicle Demand Calculated

vehicle status: assigned or ticketed Drag & Drop Vehicles to Dispatch

Vehicle Assignments When vehicle quantity met, assignment complete; else continues When vehicle assignment complete, goes to next assignment

Load List: Original Delivery Times

Order Dispatch Vehicle Status (drag & drop) Vehicle Schedule

Dispatch Schedule: ALL Dispatch Orders / ALL Locations » Each user creates as many views as desired » Rearrange columns, customize colors » Sort column by priorities » Set time alarms completed Committed On Hold Will Call priority alarms

Dispatch Schedule Inquiry – Same Easy Filters Select load or summary info View summary loads/qty per view

Vehicle Demand Graph / Plant

Location Demand Graph

Move or Copy to Other Dates

Standing Orders easy Daily Orders

Weigh Master & Dispatch vehicle selection automatically completes ticket screen

Weigh Master & Dispatch If vehicle has multiple dispatches assigned, highest priority used, although other assignments available. A different vehicle may be assigned to the dispatch, but this change does not update central dispatch. Plant would need to advise of change to prevent over shipment.

Dispatch Stacks with AutoID Assigns Multiple Assignments per vehicle 4 loads to A  10 loads to B  2 loads to C A B C

Tickets (and images) Displayed

Local Dispatch One plant- self contained Central Dispatch Central call center schedules multiple plants COMMANDtrack with either

COMMANDtrack (Dispatch Manager Program / GPS Optional) automated vehicle assignments & tracking with optional signaling interface

Four Main Windows  Trucks  Tracking  Orders  Messages pop-up hints

 Trucks In Service  Trucks Out of Service  Trucks In Plant  Trucks Late  Trucks Returning  Trucks Available  Trucks Unavailable  Trucks by Status Multiple Truck Windows to Display Double click to open vehicle screen

Dispatch Order Tracking Window displays trucks on their trips (GPS, by time, drag & drop) define conditions (at lunch, call me. etc.) launch other Apex screens: Dispatch Order, Ticket. Truck view dispatches: today/yesterday/tomorrow /specific date

Drag/Drop Trucks to Assign a Ticket

COMMANDtrack: Orders Window Display Orders to Load All orders.

Assignments Displayed

Message Truck (Signaling Unit) Predefined specific

Flexible UI includes Dockable/Pinnable Windows

Configurable Event and Tracking Logic

Search Options: Sort Options:  by truck  by order  Order number  Load time  Plant order code  Plant start time  Plant load time  Customer name  Order quantity  Start time

User Configurations Defined/Saved Display / Hide / Arrange Windows Pin/ Unpin Windows – Pinned windows always display – Unpinned default to tabs and opened by mouse Dock or Undock to move outside COMMANDtrack User specified colors Trucks Carriers Orders Plants Conditions

Display Options per User Plants hover options

Tool Tip Options

Windows Presentation Foundation (WPF) Technology.NET Technology SQL Server 2005 or later Microsoft MSMQ messaging Dispatch Event Service – Communicates between COMMANDtrack and Apex – Auto Signaling moves trucks on Dispatch Order times Optional Vehicle Signaling Service: Trimble