ENTERPRISE DATA QUALITY (EDQ) – Vendor Portal EDQ Vendor Portal is an on-line web application hosted on the vendor extranet. The EDQ Vendor Portal enables vendors to introduce new merchandise items individually and via multiple item upload into our enterprise catalog system. The vendor portal is designed to collect Omni-channel product features, images, online selling titles, and foundational item attributes for new U.S. item set-ups ONLY. The application can only be accessed through the Vendor Extranet ( after the Security Administrator (SA) assigns the EDQ application link for each individual. After your extranet profile has been updated, access to the EDQ vendor portal must be requested via to including your vendor extranet userid, vendor name, vendor number, full name, and “Save” functionality allows users the opportunity to work at their own pace. Three distinct methods for item introduction. Supporting single item entry, Apptastic Quote sheet, and Multiple Item upload. Less re-work. Portal allows collection of Omni channel features, titles and images at item introduction. Accessibility Activated via link through the Vendor Extranet. Requires security administer to update user profile Supports multiple web browsers. ( Recommendations Internet Explorer 8 or higher, Firefox 3.5 or higher, Chrome 10 or higher). Requirements ALL vendors must review online training prior to using the EDQ vendor portal. Training is available on the “What’s New at TRU” section of the extranet under EDQ University. ALL merchandise items must be submitted through the EDQ vendor portal Only items with populated required fields can be submitted to TRU for review New Item Initiation: Applies to new items purchased. A $250 item initiation fee is charged for every new item set up and purchased. This fee covers administration and maintenance of the item. This fee is automatically deducted from the next payment to the vendor, following the initial purchase order for the item. (ITM = New Item Initiation Fee) EDQ vendor portal questions should be sent to the Central Data Quality team by ing: 0

Delivery Performance System (DPS) Web-based application enabling on-line monitoring of vendor compliance and appeal management. This system allows users the ability to view ASN, ITM, CVR, ETA & GS1 infractions as they occur, appeal the infractions within the designated timeframe, and query backup documentation if an infraction converts to "Billed" status and becomes a chargeback. Accessibility Activated via link through the Vendor Extranet.Vendor Extranet Vendor Self Management - Access is arranged only via the Vendor Security Administrator (SA). Before a Vendor User can commence managing company performance on DPS. Requirements ALL vendors are required to be active within the Delivery Performance System (DPS) Violation Reporting & Appeal Management Violations are reported on a weekly basis. Vendors have 14 calendar days to appeal a violation within DPS before the violation converts to a deduction. Toys "R" Us enforces that a valid ASN be provided by the vendor for each shipment to a DC or store. A valid ASN is understood to be an error-free ASN document that has been transmitted prior to the receipt of merchandise ASN Integrity Program & Expectations (ASN) Toys "R" Us requires that a valid, error-free ASN be provided by the vendor for each shipment to a DC or store. The ASN must represent what is expected to be received with the shipment and must be received prior to the physical receipt of the product. for the most recent EDI An ASN violation can occur if: The ASN is never sent for a shipment. The ASN is transmitted containing errors and a corrected ASN is not retransmitted prior to merchandise receipt. The ASN is sent after receipt of the merchandise The ASN details (pack, inner pack, routing ID, quantity) do not match what was actually received at our DC ETA & Delivery Expectations (ETA) The ETA Management Program is designed to drive operational improvements in our supply chain, specifically for complete fulfillment of our purchase orders within the ETA window. Role of Collect Vendors: Delivery Compliance – All requirements must be met to be compliant. Routing Request – Must be submitted in FOM (Freight Order Management) at least three (3) full business days prior to start of the order Ship Window Ship Window Requirement – Load must be made available to ship in its entirety within Ship Window indicated on the PO Role of Prepaid Vendors: Delivery Compliance – All requirements must be met to be compliant. Appt Request – Must be submitted By Tuesday of ETA Week in LEAN Appointment System Appt Preferred Delivery Date – Request must be within ETA window Carrier must arrive prior to appointment Fill Rate Compliance: TRU expects 100% fulfillment of current purchase orders. Failing to fulfill orders completely may result in non-compliance. Item Management & Sampling Expectations (ITC or ITV) NEW ITEM SAMPLE VERIFICATION Upon initiation of the first purchase order, Toys”R”Us requires that one (1) full production sample carton be submitted to our Item Verification Center for item attribute quality assurance. Minimum expectations are that the sample must arrive at the verification center at least 48 hours prior to the item arriving at any of our DCs. To avoid potential variance concerns, the sample should be submitted with enough lead time to complete the verification process before product ships. A supplemental alert requesting a sample will be sent to those individuals subscribed to receive “Item Sample Required” notifications through the Vendor Extranet. Failure to submit an item for verification or initiating the shipment of an item with discrepant dimensions will result in non-compliance. Best Practice – Submit the product early for verification to allow completion and any necessary updates to complete before being required to ship. Dimensions must be entered as accurately as possible. visible in DPS APPLICATION SUPPLY CHAIN PROGRAMS Reference Sheet

Routing Compliance & Expectations (CVR) Program implemented to increase visibility to collect product only shipped within our network and to ensure that we are making the best possible decisions for how to effectively transport your product. Routing Compliance measures what was submitted for routing advice through Freight Order Management (FOM) versus what was ultimately shipped, as identified on your ASN. Variances will be subject to non-compliance How To Succeed With This Program: Use FOM to identify purchase orders, items, and quantities for routing. Route realistically – Confirm the quantities available and route what is intended to ship Ensure shipment matches what was submitted for routing. Ensure that you ASN accurately reflects what has been shipped to TRU requires enrollment in FOM - visible in DPS IMPORTS Toys "R" Us, Inc. has business rules for effective management of our purchase orders shipping to the U.S. This policy applies to sea freight only. Late Shipment: (EX) Failure by vendor to execute the shipment of the purchase order complete and on-time within the purchase order ship window will result in non- compliance charge backs. Compliance will be measured by comparing the FCR date and quantities shipped to the purchase order ship window and quantities ordered. Variance in either date or quantity will be subject to a deduction from payment. The value of this deduction will increase as severity of the violation increases. Additional Ocean Freight: (AO) Make sure carton cube you stated on offer sheet is correct and matches TRU’s system. We will charge back additional freight if carton cube at time of shipment is greater than carton cube on offer sheet and will reduce FOB on unshipped orders. GS1 – 128 Compliance Program & Expectations (GS1) ALL US shipments to an “R”Us location, including “R”Us DCs, will be required to have a GS1-128 serialized shipping container label applied to every carton and these IDs are to be integrated within the EDI Advanced Shipment Notice (EDI 856 document). Below is an outline of the expectations for TRU shipments to our Regional Distribution Centers: EVERY carton delivered into a Toys”R”Us location will have a GS1-128 (SSCC-18 carton ID) label applied ASNs will be integrated so that they reflect the individual SSCC-18 carton IDs for every carton within the shipment. Toys”R”Us already requires GS1-128 serialized shipping container labels for Direct-to-Store and Apparel shipments. visible in DPS UPC Compliance Program & Expectations (*U) Program implemented to ensure the accuracy of every sellable UPC within the “R” Us Network. Approved UPCs must be on record in the “R”US item master before introduction of product. Sellable UPCs must be updated within EDQ and approved prior to the introduction of product into the “R”Us network. Failure to have a UPC recognized as on file will result in non-compliance Identification & Notification: When a not on file case is recorded, a notification will be distributed to the vendor via using the subscription list found within the Toys“R”Us Vendor Extranet. Once notified, the vendor will have 14 calendar days to review the infraction before a deduction is processed. Appeal review and submission will only be allowed during this timeframe and according to basic TRU guidelines. NOT visible in DPS