Text2Talk 13Text Ltd

Text2Talk... Do you want to engage and talk to your customers at the very moment they are most interested in finding out more about your products and services? Do you want to “strike while the iron is hot” and convert enquiries into sales quickly and easily? Do you want your potential customers to be able to request an instant voice call with your organisation from any of your advertising media? Do you want your potential customers to have a personalised chat with a member of your sales or support teams to learn how your products and services can benefit them directly? Do you want to use a quick, efficient and unique notification platform, with centralized contact management and administration, broadcast controls and full reporting capabilities? Then Text2Talk is for you...

Text2Talk is... Text2Talk is a patented application that automatically transforms an SMS text query (customer acquisition lead) into an immediate personalised voice call (or voice message). It provides an innovative and interactive way for potential customers to communicate with your sales and support teams. Text2Talk has the capability to provide our clients with new levels of insight into their customers and the return on their advertising expenditure and sales processes.  Use SMS keywords in any form of advertising media  Connects consumers and businesses at their peak moment of interest  Fully automated “Real-Time” process  All activity is tracked and reported allowing for future on sell opportunities  Leads to increased productivity and accountability

F EATURES … Cloud based, no hardware installation needed, very little IT integration is required and very short lead times for implementation. Automatically transforms any SMS text query (customer acquisition lead) into an immediate personalised voice call with your sales or support team members. Location based features can be applied (Link to a location, based on a Post Code). Reporting through the web interface, detailed reports can be exported for analysis. Automated daily, weekly and monthly reports available. Successful call verification s are sent to nominated address in real time for follow-ups.

How it works...

A simple process... Our Clients advertise SMS keywords in any type of advertising media inviting their customers to receive a “Free Call“. Customers simply send the SMS keyword. Customers are immediately called back and played a customised message from your company. Whilst the customised message is played, 13Text connects the caller directly to your sales / support team member in real-time based on the keyword. Both are then connected in a real-time automated voice call. Successful Call s are delivered to a nominated address for future follow ups. Any type of after hours scenario can be catered for, just ask us how.

Contact Us... Our team will be happy to show you how Text2Talk will improve your communications, enhance operational performance and improve customer satisfaction. 13Text Limited Suite 9, 240 Waterworks Rd ASHGROVE Brisbane Queensland 4060 Tel: