ISKO presentation Dr Vivienne Winterman 14 th March 2016 Reliable Data/ information Sharing Knowledge Learning Good practice

 Understanding knowledge ◦ Where it comes from ◦ Perceived importance and value  Attempts to harness knowledge ◦ New discipline ◦ Managing/sharing across a business  Skill requirements and shortfalls ◦ Information literacy ◦ Digital literacy  Training ◦ Bottom up/top down ◦ Trends

 What you know  What you can deduce from data and information ◦ Trends, sales, markets

 Valuable asset  Sharing knowledge is power  Adaptability and new approaches

 Databases  Tools ◦ Lessons learned ◦ After action reviews ◦ Knowledge harvesting  Communication ◦ Networking ◦ Knowledge cafe ◦ Social media

What it meansThe enablers 30% Process ‘corporate methods’ 20% Technology ‘tools’ 50% Organisational ‘culture’

 Regulated organisations ◦ Legal ◦ Scientific, pharmaceutical  Government departments/agencies  NHS/Social Care  Other businesses ◦ SMEs ◦ Charities/3 rd sector

 TFPL KIM Competency Dictionary (2005) ◦ Framework for KIM and competencies for all levels of staff  Digital and Information literacy framework (OU 2012)  Government Knowledge and Information Management (KIM) Professional Framework (2013)  CILIP – response to House of Lords Committee – Digital Skills in the UK (2014)

 745,000 additional workers with digital skills will be needed to meet rising demand from employers between 2013 and 2017 (O2, The Future Digital Skills Needs of the UK Economy, 2013).  90% of future jobs roles will require IT skills. (The Digital Agenda- ICT for jobs)  32% of our respondents see taxonomy and metadata design – providing structure to their information sets - as the greatest technical skill set for their organizations. (AIIM white paper 2015 – in conjunction with Iron Mountain)

Top-down bottom-up approach Managing, Organising, Classifying, Thesaurus application, Searching, Finding, One- login KIM, IT, IA strategies Metadata, Taxonomy Systems, Networks, Single search engine, Federated search, Databases (KIM) Managers Employees

 KM/IM/DM/RM  Information Architecture  Taxonomy/metadata development  Web architecture  Database development  Digital and information skills literacy

Reliable Data/ information Sharing Knowledge Learning Good practice