WELCOME TO INTERCONTINENTAL® HOTELS & RESORTS ©2014 IHG Confidential

CONTENTS History Our Growth Brand Overview Brand Positioning Hallmarks – InterContinental® Ambassador – Concierge Programme – Meetings Programme Responsible Business 2 ©2014 IHG Confidential

HISTORY 3 ©2014 IHG Confidential

1 AMEA Hotels 66 Rooms 21,157 Pipeline 23 GREATER CHINA Hotels 33 Rooms 13,377 Pipeline 19 EUROPE Hotels 29 Rooms 9,134 Pipeline 4 AMER Hotels 50 Rooms 16,892 Pipeline 7 INTERCONTINENTAL® HOTELS & RESORTS ROUND-UP HOTELS 178 ROOMS 60,560 PIPELINE 53 OUR GROWTH 4 ©2014 IHG Confidential All numbers are correct as at 30 September 2014

BRAND OVERVIEW THE WORLD’S FIRST TRULY INTERNATIONAL HOTEL BRAND, INTERCONTINENTAL® HOTELS & RESORTS HAS PROPERTIES LOCATED IN MORE THAN 60 COUNTRIES WITH LOCAL INSIGHT THAT COMES FROM OVER 60 YEARS OF EXPERIENCE. We’ve been on the international scene for decades so no one knows the world like we do. Founded by Pan American World Airlines in 1946, we have continued to be a pioneer of quality, service and responsibility, whilst also becoming an iconic symbol of sophistication and glamour that is still as relevant today to an expanding jet-set generation who share our passion for travel. At InterContinental Hotels & Resorts, it is every team member’s desire to help guests make the most of their time. Every day, we connect our well-travelled guests to what’s special about a destination, by sharing our knowledge so they enjoy authentic experiences that will enrich their lives and broaden their outlook. ©2014 IHG Confidential 5

BRAND POSITIONING “FOR PEOPLE WHO ENJOY BEING IN THE KNOW, INTERCONTINENTAL® IS THE BRAND THAT GOES OUT OF ITS WAY TO DELIVER AUTHENTIC AND ENRICHING EXPERIENCES THAT MAKE THEIR WORLD FEEL BIGGER.” Our brand positioning is based on the insights we’ve learnt about our customers. We help our well-travelled guests discover what’s special about a destination, by sharing our knowledge so they enjoy authentic experiences that will enrich their lives and broaden their outlook. ©2014 IHG Confidential 6

INTERCONTINENTAL® HOTELS & RESORTS HALLMARKS 7 AMBASSADORCONCIERGEMEETINGS ©2014 IHG Confidential

INTERCONTINENTAL® AMBASSADOR InterContinental Ambassador is a paid for guest loyalty programme which provides members with exclusive privileges at InterContinental® Hotels & Resorts. Ambassador members enjoy benefits that enrich, simplify and reward their stay including: guaranteed room upgrades, 4pm late checkout, fresh fruit on arrival, mineral water replenished daily and a complimentary weekend night certificate. Members also receive Elite status in IHG® Rewards Club, giving them the opportunity to earn points or airline miles at over 4,500 IHG hotels worldwide. ©2014 IHG Confidential 8

CONCIERGE PROGRAMME InterContinental® Hotels & Resorts is the world’s only hotel brand to offer a fully comprehensive Concierge programme to help our guests make the most of their time. We aim to connect our guests to the things that are special about the place they visit. With dedicated website pages, pre-stay s, interactive maps, videos and an iPad App, our best in class Concierge teams can give our guests the Insider’s knowledge of the destination. They love to share their knowledge with our guests so they can experience the location – not as a tourist, but as a true insider – getting the very most out of their stay with us. ©2014 IHG Confidential 9

MEETINGS PROGRAMME Meetings represents over 30% of the brand's global revenue, which is why we've developed a comprehensive approach to delivering a meetings experience which is seamless for planners and memorable for delegates. It is not just what we deliver that distinguishes us, but how we deliver it. From the initial contact, our highly-trained team provides a responsive, personalised service with transparent pricing and the latest technology tools that can be customised to each event. Our Insider Collection provides a range of delegate experiences that are rooted in the destination and draw on our unrivalled local knowledge to create truly engaging and memorable meetings and events. ©2014 IHG Confidential 10

RESPONSIBLE BUSINESS We support the IHG® Corporate Responsibility initiatives which include IHG Green Engage, IHG Academy and IHG Shelter in a Storm Programme. IHG GREEN ENGAGE IHG Green Engage is our online environmental management system that helps us to manage the environmental impact of our hotels without compromising the guest experience. IHG Green Engage is helping us to run sustainable hotels and give our guests and corporate clients a greener stay. For more information, visit greenengage.ihg.com IHG SHELTER IN A STORM PROGRAMME The IHG Shelter in a Storm Programme provides our hotels with guidance on when and how to respond in times of disaster impacting our hotels, employees and the local community. When a disaster occurs, funds from the IHG Shelter Fund can be allocated quickly to get help to those in need. For more information, visit IHG ACADEMY The IHG Academy is a collaboration between individual IHG hotels or corporate offices and education providers and/or community organisations. It provides local people with hospitality skills and employment opportunities at the same time as creating a pipeline of potential recruits for IHG. For more information, visit ©2014 IHG Confidential 11

THANK YOU 12 ©2014 IHG Confidential