Market Intelligence You Can Act On Gain the Full Value of Outsourcing: Improve Delivery through Efficiency, Quality, and Workload Management March 13, 2014

Webinar Recording ed Posted on CJIS GROUP website Please submit your questions using the Question Box on the GoToWebinar Panel Welcome to our Webinar Survey at conclusion of webinar

CJIS GROUP Webinar Lauren Franco Marketing Manager reduce OPERATING COSTS minimize RISKS increase VALUE

CJIS GROUP Supports State & Local Government With CJIS GROUP Solutions, Government Users can: Understand how to fund new initiatives See which vendors are the most successful in the market Connect more easily with agencies working on similar objectives Learn how to find and implement effective technology solutions

Challenges While hiring an outside vendor to support legacy systems can be an effective solution, over 50% of agencies report that their SIs: Have delays with deliverables Strain with inherited complexity Increase client Infrastructure costs Struggle to contain their own costs “How can state and local agencies create a more productive relationship with their integrators?”

David Valentine Guest Speaker Vice President Product Strategy and Business Development +44 (0)

Gain The Full Value of Outsourcing: Improve Delivery through Efficiency, Quality, and Workload Management

Micro Focus Enterprise Solution

State and Local Government Challenges “The solution to state and local budget challenges is to be smart about recovery” - AFSCME Facts “Stanford experts urge major reforms in state, local government budgeting” - Stanford Report

Customer success City of St. Louis

Outsourcing Landscape 50% of Application Coding is outsourced WW Significant percentage of Testing outsourced Multibillion $$ Industry SIs have 100ks of programming and testing staff Reduction in Application Maintenance Development and Modernization Costs Capitalizes significant Operational expenditure. Save costs through Resource on Demand Significant consumption of IT Budget.

Outsourcing Landscape – The Challenges* MIPS growth reported at over 21% 40% Respondents viewed MIPS Growth as ‘out of control’ Quality Issues noted with 54% increasing testing and 47% noting more bugs than in house teams 80% noted difficult knowledge transfer Compuware 2012 Global CIO Survey ‘There is a way forward, the implementation of modern tools and techniques can create a scenario with a positive outcome’

The Delivery Imbalance But... Integrators struggle to contain their own costs Have delays with deliverables Struggle with inherited complexity Increase client Infrastructure costs. Customers seek increased value: Further reduction in outsource costs Assistance in reducing Infrastructure costs Faster start up and Time to market Better quality deliverables, faster Innovation and future proofing Successful SLAs

Improving the Relationship – You can Increase and Enforce Efficiency ! Ensure SIs understand applications better. Quickly create a simplified and streamlined development /change/ modernization methodology Speed up delivery cycles with greater capacity for change and test Achieve quality levels sooner and more consistently Audit deliverables Reduce top line Infrastructure costs. –Low risk, manageable and effective. Allow space to improve and innovate! Current SI projects can reduce expenditure further

Micro Focus Mainframe Solution Transforming SI delivery – Technology & Labor KnowledgeDevelopQualityDeploy UX

Enterprise Analyzer Accurate IT strategy planning Enterprise Developer Reduce cost of business application development Enterprise Test Server Faster change with no compromise in quality Rumba Improve user experience with minimal risk 40% Reduction in maintenance budgets 4x Acceleration in modernization projects 25-50% Productivity gains 20-35% Reduction in time to market 30-50% Reduction in testing costs 25% Increase in delivery quality % Increase in end user efficiency 3x Acceleration in user adoption Understand the application portfolio Accelerate modernization projects Restore lost application knowledge Remove infra- structure limitations Flexibility across development cycle Maximise developer efficiency Faster time to market Higher application quality Reduce costs Improve end user productivity Transform User Experience Provide reliable and secure access Enterprise Server Greater business flexibility at lower cost Up to 90% Reduction in costs Up to 50% Reduction in time to market Flexibility without platform constraints Robust proven technology Future-proof your business systems Micro Focus Mainframe Solution Efficiency Every Step of The Way

Low Impact fast and non-invasive process modernization Low Risk Enterprise Deployment Increase Test capacity significantly to spin more test cycles concurrently and finish projects earlier Enterprise Development Environment to support cross-skilling and cut through traditional development log jams Embrace contemporary Architectures. Reduce unnecessary MIPS usage Ensure Higher levels of quality Increase delivery cycles Reduce labour costs Minimize Mainframe usage Create better quality code. RUMBA+ Enterprise Server Enterprise Test Server Enterprise Developer Micro Focus SolutionKey RequirementsClient Objectives Enterprise Analyzer Understand the application landscape. Simplify complexity, Know the applications. Accurate Project costs Reduce Time to change programs. Provide Accurate Specifications Clear SLA Measurement Quick win Improvement of end-user efficiencies Micro Focus Mainframe Solutions The toolkit that strengthens the partnership.

Micro Focus Mainframe Solution Transforming SI delivery – Technology & Labour KnowledgeDevelopQualityDeploy UX

Enterprise Solution Our next step Outline survey of key application stakeholders Micro Focus / Client meeting Discussion of current situation, strategy, criteria, priority Review and outline proposal within days Value Profile meeting Outline of IT strategy and key considerations Strategy Fit Overall Summary – App Totals, Developer Totals, Outline Application Summary, Indicative Costs General Information Application by Application key data - value, cost, composition, function, deployment characteristics Application Overview Detailed Application Information - Languages, Data Volumes, Interfaces, Subsystems Technical Review

Gain the Full Value of Outsourcing: Improve Delivery through Efficiency, Quality, and Workload Management Questions?