OCTOBER 2012 MANAGEMENT DIV. POLICY ADMIN IT DIVISION INVESTMENT FINANCE ACCOUNTING

Contents Company Logo Management Div. 1 Policy Administration 2 System support 3 Portfolio and Business result 4

Contents Company Logo Management Div. 1

Office Administration Company Logo I. Oversea training (Taiwan) (22 Oct Jan 2013)  Participants (11 persons) Staff (3 persons)Dept.Location 1.Pham Nguyen Dang NhatActuaryHCM 2.Nguyen Huu PhuocTrainingHCM 3.Cao Phan Boi QuynhMarketingHCM

Office Administration Participants (Cont.) Agency (8 persons)Dept.Location 1.Tran Dong ThanhAgencyHCM 2.Nguyen Thi Thanh ThuyAgencyHCM 3.Duong Bich NgocAgencyHN 4.Nguyen Thi Thanh LanAgencyD.Nang 5.Huynh Phuoc TrungAgencyC.Tho 6.Nguyen Nhat KhanhAgencyD.Nai 7.Hoang Thi Anh ThuyAgencyD.Nai 8.Vu Thanh DatAgencyH.Phong

Office Administration Company Logo II. Office Building information Return Agency Can tho (Hung Loi office) Finish 30 Sep 12 Size Adjust. Ha Phan (Tran Hung Dao) 486m2 -> 200m2 (Return 4 th and 5 th floors) In progress (estimate to finish 31 Oct 12) PriceAdjust. Sacombank (Hai Phong) 10USD/m2 -> 9.5 USD m2 (Saving 246 USD/m) Applied : 6/9/12-> 05/03/13

Office Administration Company Logo III. Legal procedure of new products  Approved : 1. A07 : Cathay Simple Endowment 2. C13 : Cathay Term Life 3. C14 : Cathay Advance Lady Endowment 4. C15 : Cathay Critical Illness C16 : Cathay Accidental Endowment  On progess : 1. R07 : Cathay enhanced accidental rider 2. R08 : New version of R04 3. C17 : Cathay whole life with hospitaliation benefit

Contents Company Logo Policy Administration 2

Company Logo I. New Policies Working month6th7th8th9th10th Issued cases Agent Cases Agent Cases % 20.9%15.8%18.50%20.7%20.5%

Policy Administration Company Logo II. Premium collection  - 1,152 bil lower than last month, achievement rate is 42.0%  Total 41,764 bil, achievement rate 54,1%

1. Subject : Agents,Coll.,Branches 2. Time: Oct – Dec, Contents: Reinstated success Award : Cash Reinstate promotion program Subject : Braches premium director 2.Time: Oct – Nov, Contents: High eff. of new cases (>=15%) Improvement rate of new cases (>=3%) Award : Cash New case eff. incentive Subject : Collectors 2.Time: Oct – Dec, Contents: Based on collected amount and number of policies Award: Cash (monthly, quarter) Premium collect competition Subject : Customers 2.Time: Oct, Contents: Premium/policy >=1,2mil Award : Cathay pillow VNPT promotion program 1 1

Policy Administration Company Logo III. POS 1. Surrender (Sep 12) Division In force case (1) Premium (bil) Surrender case (2) Surrender value Ratio (%) (2/1) Total 10, ,590.9% HCM 2, % HANOI 4, % ĐANANG % CANTHO % ĐONGNAI 1, % HAIPHONG %

Policy Administration Company Logo III. POS 1. Surrender (Sep 12) Division In force case (1) Premium (bil) Surrender case (2) Surrender value Ratio (%) (2/1) Total 10, ,590.9% HCM 2, % HANOI 4, % ĐANANG % CANTHO % ĐONGNAI 1, % HAIPHONG %

Policy Administration Company Logo III. POS 2. Not-Taken ratio (Cancel in free-look) 5.3%

Contents Company Logo System support 3

I. Signal sign on function User can use same account and password to access company’s system System support BCS B2EE-learning

BCS.cathaylife.com.vn System support

E-learning( System support

II.Cash On Hand Daily Report Transaction late Record next day Report don’t show Why How Old 801 account New account 861

IA/SAS EAS/SEAS CAS/SCAS IA/SAS EAS/SEAS CAS/SCAS SC Sales Consultant SS Sales Supervisor ESS Executive Sales Supervisor PUM Pre-Unit Manager SC Sales Consultant SS Sales Supervisor ESS Executive Sales Supervisor PUM Pre-Unit Manager AS SM SSM ESM SESM SM SSM ESM SESM UM Unit Manager EUM Executive Unit Manager UM Unit Manager EUM Executive Unit Manager SM BM SBM EBM BM SBM EBM ABM Agency Branch Manger SABM Senior Agency Branch Manager ABM Agency Branch Manger SABM Senior Agency Branch Manager BM III.New Agent Salary System NEWNEW OLDOLD System support

Contents Company Logo Portfolio and Company result 4

23 Investment Asset Allocation Gov. Bonds: Ave. yield 14.6%; Duration 5.1y Gov. Bonds: Ave. yield 14.6%; Duration 5.1y VND TD: Ave. rate 12%; Tenor: 4.1y VND TD: Ave. rate 12%; Tenor: 4.1y USD TD: Ave. rate 1.7 % ; Tenor: 0.1y USD TD: Ave. rate 1.7 % ; Tenor: 0.1y Note: As of Sep. 19 th Most of our investment income comes from the long term Government Bonds. Weighted average yield is around 13.6%. We achieve 11 billion VND Investment Income every month. Portfolio: VND1,015 billion Gov. Bond (66.4%) VND TD (31.7%) USD TD (1.7%)

JunJulyAugSepYTD Revenue Expense Profit/Loss Business result Company Logo