Copyright 2011 All Rights Reserved – Wayne Tarken – Winning the Talent War Attracting and Retention Strategies for Today’s Workplace Presented by Wayne Tarken

Copyright 2011 All Rights Reserved – Wayne Tarken – Syllabus - Retention Why are people leaving (or why they’ll leave in droves when the economy improves) Why they leave & why they stay What you can do about it –Managers & organizational responses Case Study

Copyright 2011 All Rights Reserved – Wayne Tarken – What’s going on in the workplace? Death of the Old Deal/Birth of the New Deal 24 x 7 x Anytime, anyplace with information Age Overload The Lonely Virtual Office Skills shortage/employment gap Employees as customers

Copyright 2011 All Rights Reserved – Wayne Tarken – Turnover can be managed Some turnover is good Key is getting the right people to leave and the right people to stay Alignment of HR programs is the way to manage it Retention versus recruitment Turnover

Copyright 2011 All Rights Reserved – Wayne Tarken – Why Employees Leave It doesn’t feel good around here They won’t miss me if I’m gone I don’t get the support I need to get the job done There is no opportunity for advancement I’m not rewarded for what I doSupervision

Copyright 2011 All Rights Reserved – Wayne Tarken – Able to grow and develop Appreciation for a job well done Support with personal problems Work-life balance Job security and stability Identity, esteem and desire to belong Why employees stay

Copyright 2011 All Rights Reserved – Wayne Tarken – Keys to Retaining & Growing Your Best Employees Organizational Strategy Become an Employer of Choice Manager’s Strategy “Employees Join Companies and Leave Supervisors”

Copyright 2011 All Rights Reserved – Wayne Tarken – Whoever attracts, retains and develops the best people wins Your best defense is to go on the offensive and become an Employer of Choice The battle for talent is on The New Business Model

Copyright 2011 All Rights Reserved – Wayne Tarken – Employer of Choice (n) im- (ploi er \ev chois 1.Any employer of any size in the public, private, or not-for-profit sector that attracts, optimizes and holds top talent for long tenure … because employees choose to be there. 2.A phrase which has fallen into common usage to describe such an employer, usually used as a self-description for the purposes of differentiation to recruit workers. Commodity vs. Differentiation What is An Employer of Choice ?

Copyright 2011 All Rights Reserved – Wayne Tarken – Easier to recruit Better performance Reduced turnover Better customer service More attractive to investors Increased efficiency Better long-range planning Greater profitability Ample supply of applicants Increased loyalty Why Become An Employer of Choice ?

Copyright 2011 All Rights Reserved – Wayne Tarken – Take Care of Your Employees Let Your People Grow Your Values, Beliefs and Culture Vision & Leadership Provide Meaningful Work Reward Systems Define Your Organization Communicate with Employees Metrics, Benchmarks, Audits, Balanced scorecard Components of an Employer of Choice Program

Copyright 2011 All Rights Reserved – Wayne Tarken – Building Your Managerial Toolkit Management style Communications Delegation Motivation Goal setting Managing change Feedback Performance evaluation Discipline

Copyright 2011 All Rights Reserved – Wayne Tarken – Building A Scalable Employee Infrastructure Communications Work Processes HR Practices Management Skills Performance Management Technology Knowledge Management

Copyright 2011 All Rights Reserved – Wayne Tarken – Are you asking these questions “I’m concerned about keeping my best people” “We’re afraid that more employees will go when the economy picks up?” “How can I build an environment that increases performance and employee productivity?” We offer a proven track record of helping leaders & organizations improve the performance and retention of employees Contact us for a FREE, initial consultation on the retention and human resources issues that you are facing. There’s no risk to you and we may be able to help or provide some quick tips to get you started. Why take the risk of losing good people?